Cadient Group Reviews | Glassdoor

Cadient Group Reviews

Updated March 23, 2017
63 reviews

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Full-time Part-time

2.2
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Cadient Group Co-Presidents Charles Walker, Will Reese
Charles Walker, Will Reese
5 Ratings

63 Employee Reviews

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Pros
  • Flexible work/life balance with open work from home option (in 11 reviews)

  • Work from home policy very good and great co workers and fun projects if you are on the right team (in 8 reviews)

Cons
  • Project management team is weak and is not customer centric (in 6 reviews)

  • One of these individuals has had no fewer than three incidents which required the attention of senior management and HR in the last two years (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Some growing pains, but overall great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cadient Group full-time (More than a year)

    Pros

    Friendly, upbeat co-workers; very relaxed dress code (shorts, flipflops and sports T-shirts are OK); liberal work-from-home policy; volunteer opportunities in the community

    Cons

    The Cognizant acquisition has been hard to adjust to (confusing onboarding procedures and vacation policy). Upper Management is trying to remedy these things. Often intense deadlines that mean late nights, but that's pharma marketing life.

    Advice to Management

    Keep on doing what you're doing.


  2. Helpful (1)

    "Pharma Agency on the Rise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Malvern, PA
    Current Employee - Account Manager in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I can see where most of the negative feedback on here is coming from, but in the end this is a large, digital agency that's currently in a period of flux and the future is bright. All ad agencies have hiccups, breaks in process, and quirky personalities. I'm enjoying it here after ~4 months on the Account team.

    -Very flexible work schedule, they respect home-work balance
    -High-profile clients in all ranges (big pharma to orphan brands)
    -Talented and dedicated internal teams (they have a department for pretty much any project needs)
    -Making strides to increase company culture, happy hours, sporting events, charity events, etc.
    -They seem to be growing quickly... opening offices around the world as well as Santa Monica, Philly, etc. It's an exciting time and I hope to see more business start rolling in.
    -They seem to be open to people switching teams within the company - open to transfers to different offices

    Cons

    -Depending on what team you're assigned to, you may have to work late hours some days (again, this is an advertising agency. If you can't handle that type of schedule, you're in the wrong business).
    -Internal politics are interesting. Departments seem to always be squabbling about minor details... teams seem to be loyal to their own.
    -Truly got no training or real onboarding when I started. If you can't hit the ground running, it may not work.
    -The process seems to differ between types of projects and teams. I don't really think there is a set process. A lot of that falls on Account/Project to DEFINE The processes before things get out of hand.
    -Turnover is high - but it seems to be settling down.
    -COGNIZANT (parent company) is quite difficult to deal with, when you need to deal with them (which isn't too often, but it's a nightmare)

    Advice to Management

    Keep moving in the right direction. Try to get departments to interact more and see each other as allies rather than rivals. You need to implement a more rigid training/onboarding for new employees.


  3. Helpful (2)

    "DO NOT WORK FOR THIS COMPANY"

    Star Star Star Star Star
    Current Employee - Project Manager in Malvern, PA
    Current Employee - Project Manager in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cadient Group full-time (More than a year)

    Pros

    There are no pros. I would say the pro is I got paid, but they never paid my last paycheck. Undergoing dept of labor claim currently.

    Cons

    There are too many cons to name. Turnover is unbelievable, the first week I worked there my manager left, and 3 people on my project management team left. There business is about taking on work and lying to their clients about resources that they do not have. Then they work you overtime to try and fulfill the need. You will never sleep.

    Advice to Management

    Close shop.


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  5. Helpful (2)

    "A Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Lead in Malvern, PA
    Former Employee - Technical Lead in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cadient Group full-time (Less than a year)

    Pros

    Fast paced, fun and energetic atmosphere. Very talented and dedicated people - both on shore and off. Great CEO who really cares about the organization and the people. Interesting projects with short life-cycles. Had the ability to work across departments and built a lot of great relationships.

    Cons

    As in any organization there have been some growing pains due to last years acquisition. Management is working to address those issues and I feel that the company will continue to grow and prosper.

    Advice to Management

    Continue to develop processes and attract talented people.


  6. Helpful (1)

    "Fast paced environment, Pharma/Bio-tech focus, Amazing team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategist in Malvern, PA
    Current Employee - Strategist in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best part of Cadient is focus on bio-tech/pharma market and deep knowledge of key therapeutic areas. Commitment to delivery and meeting timeline permeates the cultural fabric and willingness to achieve customer satisfaction drives tremendous team work (which sometime can impact work-life balance). Overall high energy, innovation focused, amazing talent.

    Cons

    Slow decision making progress particularly at the executive level.. lot of repeat of same message and blame on parent company rather than taking quick action. We have good vision and focus areas defined but haven't moved fast enough to capitalize on it

    Advice to Management

    Cut some of the non-performers in the management team, particularly leaders of analytic/strategy and tech groups


  7. Helpful (6)

    "Look elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bridgeport, PA
    Former Employee - Anonymous Employee in Bridgeport, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cadient Group (More than 10 years)

    Pros

    Co-workers were great. Some of the best people around.

    Cons

    Recently acquired, and not a good environment. New company benefits could be a lot better for a large company.

    Advice to Management

    CEO needs to worry about his people and not himself. Now just another place to work.


  8. Helpful (2)

    "Happy, overall."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun, energizing culture with lots of smart, creative people all working toward the same goal. Flexible work/life balance with open work from home option. Company delivers on most of their promises - bonuses, raises, promotions have been as promised. When you enjoy what you do, and work with some of the greatest people around - it is possible to actually enjoy your job a majority of the time. That has been my experience.

    Cons

    Heavy turnover creates constant under staffing, which forces current employees to work longer hours and do twice the workload. Leadership team (mostly Tech, BD, Strategy, Creative) is, with few exceptions, useless and ineffective - they are lucky they have great teams to hide their in-competencies. Training, as in most agencies, is non-existent. Most mind boggling is that after being acquired by one of the largest tech companies in the world, Cadient still has ancient, barely functioning equipment. Laptops and phones are old and barely usable.

    Advice to Management

    Staff accordingly and keep current employees happy so that they will want to stay longer than a year or so. Stop focusing so much on hiring NEW talent and take stock in CURRENT talent. Take a closer look at what Leadership does and doesn't do and make changes accordingly. The 'worker bees' are the heart of the organization - they should be valued as such.


  9. Helpful (2)

    "Full time employee of 1 year."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Malvern, PA
    Current Employee - Current Employee in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cadient Group full-time (More than a year)

    Pros

    Cadient is a fast paced, ever changing business. It is flexible, casual, and fun. The people are passionate about what they do and excited about their jobs. The new office in Malvern is awesome - bright, creative, innovative. With an acquisition and a move within a month of each other there was a lot of change happening in a short period of time. Along the way, communication from leadership was consistent and good despite being inundated with a heavy workload (in a good way).

    Cons

    We took a hit on some benefits with the acquisition, but gained some new benefits at the same time.

    Advice to Management

    Continue to communicate, share knowledge and engage employees in changes and strategic initiatives. Be honest and open with employees and do what you can to promote work-life balance.


  10. Helpful (3)

    "Boring, no direction, no management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Worker Bee in Malvern, PA
    Former Employee - Worker Bee in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice and shiny office, overall nice co coworkers.

    Cons

    The company cultural is disjointed and out of whack with the merger of a company from India. Language barriers and core values are not aligned with American values. The office is in the middle of nowhere. Cadient will owe you money forever, literally!

    Advice to Management

    Stop micromanaging the teams, too many chefs in the kitchen that do not know the proper recipe for success.


  11. Helpful (6)

    "Run by the venture capitalists and now by an IT company....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Strategist in King of Prussia, PA
    Former Employee - Strategist in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cadient Group full-time (More than 5 years)

    Pros

    There are a few industry leaders who have hung in there as the company went through 10 years of ups and downs. They are on top of what is happening in heatlhcare marketing.

    Cons

    The agency was sold by the venture capital firm to an IT company. Kiss creativity goodbye. There was never strong leadership and now leadership lives in India and knows IT. The management team sold out for the highest multiple...good for them, not for the agency or the employees.

    Advice to Management

    It's too late. The agency will stop being an agency and start being a subsidiary to an IT company.


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