Caesars Entertainment Reviews in Atlantic City, NJ | Glassdoor

Caesars Entertainment Atlantic City Reviews

Updated July 2, 2017
66 reviews

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Atlantic City, NJ

3.2
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Caesars Entertainment President and CEO Mark Frissora
Mark Frissora
18 Ratings

66 Employee Reviews

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Pros
  • Good Money, Good Benefits, Fun Job (in 60 reviews)

  • great benefits and there is a great deal of potential for growth in the company (in 56 reviews)

Cons
  • Hard to maintain healthy work life balance (in 39 reviews)

  • Upper management not helping their managers they expect you to do what other department wish even if it is wrong or costs your department (in 44 reviews)

More Pros and Cons

  1. "Good opportunities for hard workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Atlantic City, NJ
    Current Employee - Operations Manager in Atlantic City, NJ
    No opinion of CEO

    I have been working at Caesars Entertainment full-time (More than 5 years)

    Pros

    - Professional Development
    - Growth Potential

    Cons

    - Competitive Compensation
    - Work Life Balance

    Caesars Entertainment Response

    May 25, 2017 – Director of Corporate Human Resources

    Thank you for your review - We appreciate the feedback!


  2. Helpful (1)

    "AC needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Atlantic City, NJ
    Current Employee - Front Desk Agent in Atlantic City, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Caesars Entertainment full-time (More than 3 years)

    Pros

    Large company providing insurance at a reasonable cost

    Cons

    Short staffed, property in disrepair

    Advice to Management

    Atlantic City Boardwalk properties need improvements to be presentable to guests. Once done, enough staff needs to be hired to maintain to a higher standard of upkeep and cleanliness.

    Caesars Entertainment Response

    Jul 11, 2017 – Director of Corporate Human Resources

    Thank you for your feedback! Investing in our infrastructure is a top priority so your advice is well received. While we have work to do, we just completed $200M in enhancements for our AC properties... More

  3. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage in Atlantic City, NJ
    Former Employee - Food and Beverage in Atlantic City, NJ
    Recommends
    Positive Outlook

    I worked at Caesars Entertainment full-time (More than 10 years)

    Pros

    Long-term investment in employee and possibility of career advancement

    Cons

    Management constantly changing and employees are affected

    Advice to Management

    Remember what it's like in the trenches

    Caesars Entertainment Response

    May 25, 2017 – Director of Corporate Human Resources

    Thank you for your review and we're so glad that you recognized opportunities for upward mobility! That's great advice to management as well.


  4. "Decent job, less than decent management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRM Coordinator in Atlantic City, NJ
    Former Employee - CRM Coordinator in Atlantic City, NJ

    I worked at Caesars Entertainment full-time (More than a year)

    Pros

    Liked my immediate supervisors and the people I worked with on a daily basis. Everyone generally was available to help. Good benefits.

    Cons

    Upper management did not seem to care about taking care of the employees, only focused on the bottom line. (at least under the old regime)


  5. Helpful (2)

    "CRM Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRM Coordinator in Atlantic City, NJ
    Former Employee - CRM Coordinator in Atlantic City, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Caesars Entertainment full-time (More than a year)

    Pros

    Learned a lot, general office and people experience gained. Hired with minimal experience and trained from the ground up. Ability to own and manage our own projects with much guidance from supervisors. Awesome coworkers all around similar ages - very easy to coordinate and ask for help from anyone.

    Cons

    No set training program in place - mostly trained by coworkers instead of supervisor. No transparency in the company. Always changed programs and projects at the last minute so work had to be re-done. Depending on the supervisor working late hours happened often. It was difficult to request to use the PTO you were given. Need to use PTO for holidays. Office was dingey bland and no windows on the entire floor.

    Advice to Management

    Take more pride in nurturing your employees so they will want to stay. A sense of recognition and importance would help the office morale. No one felt needed and the job felt mundane so doing small things to make it exciting or interesting would help.

    Caesars Entertainment Response

    Jan 23, 2017 – Director of Corporate Human Resources

    This is a very helpful review - Thank you for taking the time to share both the pros and the cons. I'm glad to hear that you gained good experience from the role and enjoyed working with our awesome... More


  6. Helpful (2)

    "Casino Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casino Host in Atlantic City, NJ
    Current Employee - Casino Host in Atlantic City, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Caesars Entertainment full-time (More than a year)

    Pros

    The casino has employee dining room which opens 24 hours. It saves you a lot of expenses and time on food, if you can tolerate the quality of the food. Also you get to meet different people if you work in the frontier, which helps you build up a pretty nice range of connections if you can choose the right people to keep in touch with.

    Cons

    The benifits and treatments are different between departments. You need to choose departments wisely. I dont mind working long hours and holidays.but certain departments abuse their employee badly and treat employees unfairly. Also choose the property wisely. If you are minority, the discrimination is still very obvious between coworks in Atlantic city.
    very low pay with extremely long hours (50+)of working, especially for salary employees.

    Advice to Management

    To become a more equal company, not to treat employees with different ethnicities differently and unfairly. Please apply company policies fairly to everybody,and not to have different rules and politics in different departments.

    Caesars Entertainment Response

    Feb 2, 2017 – Director of Corporate Human Resources

    I appreciate you sharing your concern and we take these issues very seriously. I've connected with your Human Resources leader in Atlantic City and she's eager for you to visit your property's HR... More


  7. "Casino Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casino Host in Atlantic City, NJ
    Current Employee - Casino Host in Atlantic City, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Caesars Entertainment full-time (More than 3 years)

    Pros

    Caesars Entertainment is a progressive company, that treats its employees fairly. I ricieved a fair salary and decent benefits.

    Cons

    Caesars has few cons as long as you follow their systems and procedures. It is a very corporate atmosphere and sometimes the rules hinder guest service.

  8. "Favorite Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Atlantic City, NJ
    Current Employee - Food Server in Atlantic City, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Caesars Entertainment full-time (More than 3 years)

    Pros

    Every one is like one big family and every one looks out for each other on a daily basis while being professional

    Cons

    it is a really large company so you don't get to know every one on a personal level which can be a little difficult while working together

    Advice to Management

    Make sure to maintain positive relationships with every one of your staff members, and try not to make obvious favorites


  9. "table games supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Supervisor in Atlantic City, NJ
    Former Employee - Table Games Supervisor in Atlantic City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Caesars Entertainment (More than a year)

    Pros

    good training and opportunities for people in the bussiness

    Cons

    your worked like a mule and a lot of stress on workers to perform the impossible

    Advice to Management

    you should send in undercover boss to see were your week management is because it's a real good old boy system there an they only take care of themselves.


  10. Helpful (1)

    "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook in Atlantic City, NJ
    Current Employee - Prep Cook in Atlantic City, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at Caesars Entertainment full-time (More than 10 years)

    Pros

    Have been a full time employee for 28 years! I have a great position in our buffet
    kitchen.

    Cons

    Poor performance as a company in the last
    eight years due to down turn in the economy. I went from making 57K to 37K.

    Advice to Management

    Take better care of your employees.


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