Caesars Entertainment Front Desk Agent Reviews

Pros

- good benefits across company - employee gym - employee cafeteria - interesting clientele, diverse staff - always learning new things - commission on upsells + very good tips from some guests - some cool management - lots of opportunity for growth - discounts - free uniform, dry cleaning - paid break

Cons

- hard on feet - big learning curve - difficult guests - mandatory OT - high turnover rate - schedule changed without notice and yet expected to be adhered to - rigid attendance and lateness policy (to the point of endangering the health + safety of others) - favoritism among some managers - senior agents either really really friendly or wholly unhelpful and focused on getting their money (often don't look out for others) - strict attendance policy / point system - no union - individuality is promoted during orientation but actually punished - inefficient and unintuitive system design

Pros

Most of my co-workers are nice and fun to work with. Some of the guests tip really well.

Cons

The management is quite disorganized and does not give a lot of guidance to the workers.

Pros

Paid time off, paid hour lunch break, health insurance

Cons

Like any business, when the wrong management team is on board, the entire staff suffers. If you are strong enough, you can put up with it. My experience is after almost 7 years working for Caesars Entertainment, I am happy to say that I have moved on willingly.

Pros

Great pay & Benefits. You get to meet people from all over the world. Coworkers are fun to work with.

Cons

Short staffed/Very stressful/ Greedy Management. You have to stand in disgusting smoke even though the desk is a "non smoking area" Mean guests.

Pros

Networking Caesars looks good on resume

Cons

Incompetent management Favortisim Lack of confidentiality Low pay rate Management only cares about self

Pros

Benefits, Health care, many hours if you need them

Cons

Management, treat you like an animal, pay is low