Caesars Entertainment Employee Reviews about "casino"

Pros

The casino industry in Shreveport/Bossier area is one of the few better paying employers. There is opportunity for advancement. This is the entertainment industry so there is excitement and ability to meet other people often.

Cons

It is a smoke friendly environment, so you smell bad when you leave. Dealing with intoxicated, customers that may be losing money becomes old.

Pros

Great pay, great people to work with

Cons

Hard to get time off, as expected in a casino

Pros

Great team work. Fast growing now that gaming revenue is at record highs. As long as the casinos are open, the jobs are stable.

Cons

Company eliminated PTO in place of Flex time off. They bragged about this being better for employees but really it resulted in less time off being taken and employees not being "owed" set amount each year. They also changed the health benefits for 2022 effectively doubling our premiums and lowering the quality of coverage.

Pros

Large casino environment, provides experience for someone starting out their career in the casino industry

Cons

Used to be a great place to work. Understaffed. Employees have to cover for reductions.

Pros

Get the experience you need in casino

Cons

Company doesn’t appreciate what you do. You don’t get paid enough for the amount of work you put in. The guests are rude to you and management let’s them treat you like garbage.

Pros

It has great benefits, and can meet interesting people.

Cons

The middle management in this casino likes to lie and make up their own policy and ignore official policy, or change it to meet their wants.

Pros

15/hr +250 average biweekly tips Free meal with each shift worked Free parking at all company properties Discounts at various unrelated companies

Cons

Enormous lack of trust between management and lower level employees Managers are nice one minute and backstabbing the next Standard operating procedures are inefficient at best compared to other casino cages in town Outside departments have too much say in how the job is done. Lack of time given to prepare and end your shift

Pros

My property at first was difficult to understand only because the training time was short and rushed a tad bit but within time the job really grows on you. My colleagues made the process even easier and a lot more understanding because there's not only one way to solve an issue or a problem there's multiple ways a conflict can be handled, the job really helps you in training your quick thinking and response. Even if you're an introvert like myself (especially when I first started) this job will really help you come out of your shell and help you become a conversationalist and become a lot more comfortable speaking to groups of people whether in a relaxed or in a high volume environment. Being a Security Officer for Caesar's Entertainment has made me become a more self aware and prepared type of person because a lot of scenarios you go through as an officer you will go through in your personal life. Overall the position and the opportunity is amazing, it really opened my eyes and I will continue working for Caesar's Entertainment.

Cons

Not necessarily the Management but the willingness to listen to the regular employees. Pre-Covid the department was and almost never any bumps in the road, Post-Covid is a different story. After the reopening of casinos on the Las Vegas Strip all casino had numerous restrictions and of course it's understandable. However, once there's too many restrictions and regulations it becomes too much for a regular Security Officer to enforce them to the hundreds of people that come and go through the casino. Once Security Officers started to get in trouble and written up for not advising every single guest about their mask and the policies it become overwhelming and officers started getting fired, quitting and leaving. Thus causing a domino effect and the officers that stayed have to work 2x harder to put up the slack left behind. During the time officers started getting fired and/or quitting Management stated that they could not hired new officers due to lack of revenue in the casino. a Multi-Billion dollar company could not afford to hire a few Security Officers to replace the now gone ones. It took over a year to hire new officers.

Pros

There are no pros to this job.

Cons

Horrible schedule at Harrahs casino in valley center. Work environment - extremely hot and or cold, constant cigarette exposure if inside. Very physical work depending on position and it isn’t distributed evenly because mgmt doesn’t do anything about bad employees slacking. Management - They let bad and lazy employees stay around because they need people badly. Gaming commission - several hassles. Many things become annoying about working here simply because it’s on a reservation and nothing is quick or easy. They make you pay $150 to get a license to work there, and if they misplace one of YOUR checks, they make YOU pay $7.50 to get another copy. Scandalous. Pay - tips are taxed heavily, low base pay too. Clientele Extremely unpleasant

Pros

The environment and the guests.

Cons

Hard to advance within the casino marketing department.