Cahaba GBA Reviews | Glassdoor

Cahaba GBA Reviews

Updated January 13, 2017
24 reviews

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Full-time Part-time

2.4
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Sherrie Lemier
5 Ratings

24 Employee Reviews

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  1. Helpful (1)

    "Cahaba review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Birmingham, AL
    Current Employee - Customer Service Representative in Birmingham, AL
    Negative Outlook
    No opinion of CEO

    I have been working at Cahaba GBA (Less than a year)

    Pros

    Great Benefits, Douglasville office has awesome flextime, pay rate is higher then typical call center

    Cons

    issues with the rest of the company makes your job 1000 times harder than it should be, satellite office so very limited career options unless you want to move to Birmingham


  2. "Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Inverness, AL
    Former Employee - Anonymous Employee in Inverness, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Government Job..get foot in door

    Cons

    Call CENTER
    Employees need more training.New employees are thrown on the phones and get all kinds of questions they cannot answer. So a lot of wrong info is given purposely because your goal is quantity. On and off the phone

    Advice to Management

    BE MORE FOCUSED ON QUALITY RATHER THAN QUANTITY.Theycate too focused on getting a client on and off the phone rather than giving the client the right info


  3. Helpful (1)

    "Financial Analyst"

    Star Star Star Star Star
    Former Employee - FINANCIAL ANALYST AUGUST in Ridgeland, MS
    Former Employee - FINANCIAL ANALYST AUGUST in Ridgeland, MS

    I worked at Cahaba GBA (More than a year)

    Pros

    Great Environment, coworkers were friendly and helpful

    Cons

    Management doesn't make issues aware until they are detrimental


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  5. Helpful (2)

    "Provider Enrollment Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Enrollment Analyst in Calera, AL
    Former Employee - Provider Enrollment Analyst in Calera, AL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Cahaba GBA (More than a year)

    Pros

    Great place to work and people!

    Cons

    No job advancements and no consistent communications on main issues from upper management.

    Advice to Management

    Provide job skills improvement and education


  6. Helpful (1)

    "More concerned about lower cost than about quality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Ability to gain experience in order to go to another company that places more value on quality associates.

    Cons

    Upper management has become more concerned about cutting cost than quality work. Recently lost a lot of very knowledgeable and experienced staff due to upper management decisions.


  7. Helpful (2)

    "Not for the career oriented person!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Auditor in Birmingham, AL
    Former Employee - Former Auditor in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cahaba GBA full-time (More than 10 years)

    Pros

    Used to be a great company...salaries was good and bonuses were great. Managers don't micromanage and time is flexible.

    Cons

    Managers show favoritism to those who kiss their 'you know what'. Those favorites have less experience, but get promoted. The company has recently laid off more than 100 employees due to a 'teaming agreement' with another Medicare contractor instead of trying to find jobs within the company or HBS/BCBS umbrella for people who have been with the company for 15+ years. Good quality caring, honest, faithful, experienced people gone and not only were they laid off, but they also did not offer health insurance coverage thru the following month. Last day was May 29th, and insurance ended May 31st. Former employees were not offered a severance package at all because it is a non/Medicare allowable cost, but the other company(under the same umbrella) CSA offered their employees severance. Let's not forget the retention bonus that was offered if you stayed until May 29th, but (here's the catch) you could not accept an offer of employment during that time. So if you managed to get hired by the 'partnering company' you get no retention bonus even if you stayed til May 29th. accept an offer of employment during that time. So if you managed to get hired by the 'partnering company' you get no retention bonus even if you stayed til May 29th. I'm done for now...you decide if you still want to work for Cahaba or not...you definitely can't make it a career with longevity.

    Advice to Management

    Really?? Read the cons managers and CEO.


  8. Helpful (4)

    "Lot of talk, little action"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in Birmingham, AL
    Current Employee - Information Technology in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cahaba GBA full-time (Less than a year)

    Pros

    Benefits are great, compensation is decent to above average. There is a lot of talent around you. CIO is very bright and innovative.

    Cons

    Compliance shuts down basically any initiative. Managers are quick to shut down innovation. Lots of turnover because everyone is a chef in the kitchen. No one has any idea what processes are required to complete routine tasks. Process simply doesn't exist. PMO is clueless and rather ramble about things of which they have no idea. The word cloud is strictly prohibited.

    Advice to Management

    Let your playmakers make plays. Get out of their way.


  9. Helpful (1)

    "Challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Analyst in Ridgeland, MS
    Former Employee - Case Analyst in Ridgeland, MS
    Doesn't Recommend
    No opinion of CEO

    I worked at Cahaba GBA full-time (More than 5 years)

    Pros

    Benefits and pto perks employees

    Cons

    Pay, managers not equipped to be in position of management. Training not sufficient

    Advice to Management

    None


  10. "Horrific. The management staff all the way to the president have a lack of care for their employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Specialist in Jackson, MS
    Current Employee - Recovery Specialist in Jackson, MS
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cahaba GBA full-time (More than a year)

    Pros

    They offer a flexible schedule but if you are late more than 3 times then you get a warning.

    Cons

    Lack of care for employees. The company has an ultimate goal to have all business in Birmingham so they could care less about the other sites.

    Severance is not even an option if you are layed off. When you leave the company you leave with a box of your belongings and nothing else. They could care less about their employees.

    Advice to Management

    Hire managers that are not robots and that care about their employees. Not managers that consider employees as a problem if they ask questions.

    When laying staff of try to make sure that managers don't black ball staff that worked with them at previous employers.


  11. Helpful (1)

    "Management Stinks!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend

    I worked at Cahaba GBA (More than 10 years)

    Pros

    Bonuses, paid holidays and bonuses.

    Cons

    Management and micro-managing. Middle management is horrible!!!

    Advice to Management

    Invest in training for managers. Most managers at the company are horrible!!



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