Caleres Reviews | Glassdoor

Caleres Reviews

Updated January 19, 2017
59 reviews

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Caleres CEO, President & Chairman of the Board Diane M. Sullivan
Diane M. Sullivan
1 Rating

59 Employee Reviews

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Pros
  • Community, lifestyle, good work life balance (in 16 reviews)

  • Discount on shoes could be nice, work environment was somewhat relaxed, decent amount of autonomy and decision making (in 13 reviews)

Cons
  • Also opportunity to improve some areas of upper management (in 23 reviews)

  • Work life balance doesn't exist (in 10 reviews)

More Pros and Cons

  1. Helpful (3)

    "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Tulsa, OK
    Current Employee - Assistant Manager in Tulsa, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Caleres full-time (More than a year)

    Pros

    I like my co-workers, boss is very understanding. Discount is great

    Cons

    I have been through so many bosses and finally there is one that cares about us. The biggest Con is that we have no help from above. I watch so many bend over backwards, will do anything the company wants and they have no life because of it. They don't pay competitively so its hard to find and keep enough people for anyone to feel comfortable and we never stop looking for better pay elsewhere. There is a huge breakdown between corporate and their stores. I like what I do, but there is no support from the corporate side and its hard to see any good when a company is run this way. We always feel like our wheels are spinning and there is no where to go. Work life balance is important.

    Advice to Management

    Come up with a plan that sticks.
    Realize that there are good people working for you.
    Create a better balance for hard workers.


  2. Helpful (4)

    "Sr Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clayton, MO
    Former Employee - Anonymous Employee in Clayton, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Caleres full-time

    Pros

    Discount on shoes is great.

    Cons

    Work life balance/integration is not good. They will work you as hard as they can until they don't need you anymore.


  3. Helpful (7)

    "Disconnected Corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Tulsa, OK
    Current Employee - Store Manager in Tulsa, OK
    Doesn't Recommend
    Negative Outlook

    I have been working at Caleres (More than 3 years)

    Pros

    A great discount on shoes, wonderful networking between store managers. Benefits are pretty good, and PTO is great if you can take it.

    Cons

    As a retail manager you really feel abandoned. The biggest problem here is that corporate really doesn't know what's happening in their stores. This year they made a huge push for company culture, giving all store managers an article to read about how to create "the best place to work." This included a checklist of things needed to make it a great place. During our meeting we, store managers in the district, were asked which of those qualities our company has. The room stayed silent and it clearly bothered our DSM. The push for a better place to work never made it past the corporate offices, which is where a lot of these reviews are coming from. During the same meeting they announced that we can only pay our new employees minimum wage. They announced there would be no sales associate raises, and continue to decline any raises I put my staff in for. It's harder to be the only face the staff sees when the company breaks their promises or lets everyone down. I rarely hear from my boss, who says "you do a good job so why should I need to stop into your store?". I'm aware that every district is different but with 129 payroll hours to work with and single coverage 70% of the store hours its hard to believe they know we are here. Work to life ratio goes down for store managers quickly

    Advice to Management

    Maybe step out of the office and communicate with us. We work hard for you but have to be the ones who let the staff down when you can't pay them more. Be aware of the talent you are losing in the place I matters most. We work for you, please work for us a little.

    Caleres Response

    Dec 9, 2015 – VP-Stores

    We greatly appreciate you taking the time to share your perspective and advice. In all honesty it made many of us feel awful when we read it. We understand that people work for people and it is our ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Minneapolis, MN
    Current Employee - Assistant Manager in Minneapolis, MN
    Doesn't Recommend

    I have been working at Caleres (More than a year)

    Pros

    Pretty flexible if you're in school
    It's a pretty fast paced job during back to school season so shifts go by fast.

    Cons

    AWFUL work-life balance
    Pathetic yearly raises of less than 50 cents
    No room for growth
    Their culture involves upselling constantly

    Advice to Management

    Keep your employees happy! If they are happy people will want to stick around.


  6. "steady paced but the pay is terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tulsa, OK
    Current Employee - Sales Associate in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Caleres part-time (More than a year)

    Pros

    Very slow at times and flexible hours

    Cons

    Poor management and work ethic also a lot of thievary

    Advice to Management

    To find better and well equipped store managers and other employees also security guards at all times in these stores.


  7. "It has it's Pros and Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Sales Manager in Rochester, MN
    Current Employee - Store Sales Manager in Rochester, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Caleres full-time (More than a year)

    Pros

    The staff can be great to work with and the schedule is flexible.

    Cons

    The company doesn't understand the needs of its customers or stores. It results in frustrated staff and customers.
    Lack of payroll results in high turnover.

    Advice to Management

    Listen to staff and customers.
    Make payroll sensible to the store


  8. "Bad Overall Experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in River Forest, IL
    Current Employee - Sales Associate in River Forest, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Caleres part-time (Less than a year)

    Pros

    You get paid and you get to choose your own hours. That's pretty much all I can think of. Oh, and you get a very minimal discount on the shoes and socks that you don't even want to buy in the first place

    Cons

    Annoying sales associates and the work is terribly meticulous. For example, you have to put stickers on a million boxes of shoes when there is a sale. I worked here to get a check, but I would recommend that you go elsewhere.

    Advice to Management

    Make this place more fun. No one likes to work there.


  9. "poor pay for a lot of work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Sales Manager in Milwaukee, WI
    Former Employee - Store Sales Manager in Milwaukee, WI
    Neutral Outlook
    No opinion of CEO

    I worked at Caleres full-time

    Pros

    good communication family balance good training

    Cons

    long hours low pay sometime dirty warehouse work

    Advice to Management

    give bonuses for high performers


  10. "Company needs improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Famous Footwear in Tukwila, WA
    Former Employee - Famous Footwear in Tukwila, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Caleres part-time (More than a year)

    Pros

    Discount is 30 percent off which is amazing. You learn about costumer service. You get to interact with people from all parts of the world

    Cons

    Shoplifting, pay was horrible. Schedule is never set. Managers only make a dollar more than sales associate for triple the work. Poor management. You start at 9.32$ , a manager that was there for three years topped out at 10.50.
    No full time, only for associate managers. No benefits for anything under. You can be replaced very easy

    Advice to Management

    Work place was okay, management would tell you to do there job because they didn't want to. There needs to be a set schedule


  11. "Good. If you don't have a life..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in South Portland, ME
    Current Employee - Assistant Store Manager in South Portland, ME
    Doesn't Recommend
    No opinion of CEO

    I have been working at Caleres full-time (More than a year)

    Pros

    Decent Money. Sales associates we're easy to get along with.

    Cons

    Upper Mgmt. was horrible. Absolutely exploitive.
    Holiday Season...Good luck doing anything with your life.
    Horrible for students.

    Advice to Management

    A purge of management would be nice.


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