Caliber Collision Centers Reviews | Glassdoor

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Caliber Collision Centers Reviews

Updated February 12, 2018
178 reviews

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
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Steve Grimshaw
111 Ratings

178 Employee Reviews

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Pros
Cons
  • Long hours, some stores work Saturdays some don't (in 13 reviews)

  • Ran Lean; Upper Management stress level can be high (in 10 reviews)

More Pros and Cons

  1. Helpful (2)

    "Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Plano, TX
    Current Employee - Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Collision Centers full-time (More than a year)

    Pros

    Culture, Security, Pay scale, Opportunity, Benefits , Communication throughout , Care of concerns from upper management and Team. The Do the right thing attitude for everyone.

    Cons

    I have not seen a Negative for this Company

    Advice to Management

    Keep doing the right thing, Its working .


  2. Helpful (2)

    "I am a Regional Manager for Caliber Collision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Tampa, FL
    Current Employee - Regional Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Collision Centers full-time (More than 3 years)

    Pros

    To restore customers to their lives and the teammates to their lives. I love being the best and we are the best!!

    Cons

    Finding good people is tough in the industry. If we could change the pay plans for techs and SAs, we could be more attractive to find the BEST teammates. Also parts training is a must..

    Advice to Management

    Training is key

  3. Helpful (1)

    "Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager in Pawleys Island, SC
    Current Employee - Center Manager in Pawleys Island, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Collision Centers full-time (Less than a year)

    Pros

    Great company to work for! Very demanding but all worth it. If you are looking for a true team environment this is the place and the sky is the limit just depends how bad you want it.

    Cons

    Can be long hours at times, high stress and challenging.

    Advice to Management

    Keep pushing training and culture


  4. "Parts Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Manager
    Former Employee - Parts Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Caliber Collision Centers (More than a year)

    Pros

    Never had to work weekends, good benefits

    Cons

    Pay was terrible. Doesn't matter how many years experience you had. They only cared about the techs. Front office staff and parts dept didnt matter to them


  5. Helpful (2)

    "Career Opportunities!! Family and team environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Collision Centers full-time

    Pros

    The reason why I came to Caliber from one of its MSO competitors is because the word on the street is that the company promotes from within and rewards hard work. Since I've been here a little less than one year, I've received a promotion and pay raise that I have earned through hard work and being team player. Caliber is advertised! Best CEO and leadership in MSO industry by a mile.

    Cons

    The only con for me is that I have a longer commute. That is by choice. because working for Caliber is worth it.

    Advice to Management

    Just keep doing what your doing


  6. "Collision Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Caliber Collision Centers full-time

    Pros

    Caliber always has plenty of work

    Cons

    Can be over whelming at times

    Advice to Management

    Continue to be supportive


  7. "shop hand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caliber Collision Centers full-time

    Pros

    Great work environment
    All employees are treated equal despite their position
    Tons of learning about automobiles
    Employees are appreciative so long as they see effort and hard work ethic
    Awsome comp and benefits

    Cons

    Down time
    A lot of grunt work

  8. "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bedford, TX
    Current Employee - Anonymous Employee in Bedford, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Caliber Collision Centers full-time (More than 5 years)

    Pros

    Pay and Benefits are great, and love many of the co workers. Overall could be a great company easily if they could fix the store to corporate level communication and reality.

    Cons

    Disconnect from what is preached up above and what actually happens down the ladder.

    Advice to Management

    Listen to what people are saying without disregarding.


  9. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Richmond, VA
    Former Employee - Customer Service Representative (CSR) in Richmond, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Caliber Collision Centers full-time (More than a year)

    Pros

    Great Benefits, Fast pace, Clear job description

    Cons

    Unrealistic Expectations, High demand work flow, low pay

    Advice to Management

    Caliber is a fast growing company, it seems that more attention is being paid to meeting quotas then the actually functionality of procedures in place.


  10. "caliber collision is awsome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very quick service from trevor Pentecost and staff everyone was great

    Cons

    No downsides at all at this location

    Advice to Management

    Keep up the good work


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