Caliber Collision Centers Reviews | Glassdoor

Caliber Collision Centers Reviews

Updated November 16, 2017
158 reviews

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3.3
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Steve Grimshaw
96 Ratings

158 Employee Reviews

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Pros
  • Over all this is a great company (in 15 reviews)

  • Good benefits competitive salary and positive working environment (in 9 reviews)

Cons
  • Long hours, some stores work Saturdays some don't (in 12 reviews)

  • Ran Lean; Upper Management stress level can be high (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Autobody tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Autobody Tech
    Current Employee - Autobody Tech
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Caliber Collision Centers full-time (Less than a year)

    Pros

    Fast paced, lots of cars and free lunch once a month

    Cons

    Get very dirty, loud and sometimes hot inthe summer

    Advice to Management

    Make bonus if you want to encourage workers to work harder


  2. Helpful (1)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Atlanta, GA
    Current Employee - Technician in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Collision Centers full-time (More than 3 years)

    Pros

    Workload. There is always plenty of work. Benefits are outstanding as well. No problem to get off for your family

    Cons

    Understaffed . They have this unrealistic sales goal and in order to reach the goal you need certain positions filled( retailer, buffer, and parts person) but you have to reach the goal before they allow you to fill those positions

    Advice to Management

    None

  3. Helpful (1)

    "Regional Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Caliber Collision Centers full-time (More than a year)

    Pros

    Culture, Invested in Teammates, Growth, Amazing Training for Personal Growth and Professional Growth

    Cons

    Ran Lean; Upper Management stress level can be high

    Advice to Management

    When entering new markets, get to know the market before "jumping in"and assuming it is going to run the same as other markets with longer tenure


  4. "So up and down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR
    Former Employee - SERVICE ADVISOR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Caliber Collision Centers full-time (More than a year)

    Pros

    It all depends on the center and your boss in that particular region you work in. Has the opportunity to work for 3 different centers. I loved 2 of the centers I worked at. Great boss and great environment and everyone bought in top to bottom. The last one I was was a horrible story.

    Cons

    Boss told me I needed to make sacrifices for work and make arrangements to have someone pick up my child at 530 after being there at 7am every morning. Said I couldn't leave 5 mins before I needed to pick my child up. This was the 3rd shop I worked at for Caliber. The boss and management makes a huge world of difference. They pay you pretty decent but they make you work very very hard for the amount of profit that you give the company. Was doing total sales of over 100k a month at the company.

    Advice to Management

    Get the correct people in the management position. You wouldn't have such high turnover. Every shop ran it however they wanted. It can be phenomenal and I would still be at the company if it weren't for moving to an awful shop.


  5. "The Opportunity is there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager
    Current Employee - Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Collision Centers full-time (More than 5 years)

    Pros

    One of the best paying jobs without the need for a college degree. There are opportunities for growth within the company. Training has improved since I first begun at Caliber. They offer healthcare from day 1, they offer many other benefits that they never offered before. The company over-all does seem to care more about their employees.

    Cons

    Long work hours, and I mean it. It's challenging to meet them honestly. Nothing really that can be done about that though, it's the hours of the shop. Customer's need us to be available longer hours.

    Advice to Management

    Perhaps staggering employee hours a bit.


  6. "skip this shop if possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Body Technician in Sacramento, CA
    Former Employee - Auto Body Technician in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Caliber Collision Centers full-time (Less than a year)

    Pros

    good benefits, decent money, some paid training

    Cons

    stress, low quality replacement parts, unrealistic deadlines, substandard equipment, management plays favorites, company focus is on numbers not good repairs

    Advice to Management

    quality repairs are more important than your bonus


  7. "Body shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caliber Collision Centers full-time

    Pros

    steady work fair pay insurance

    Cons

    long work days poor communication

  8. "service advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Corinth, TX
    Former Employee - SERVICE ADVISOR in Corinth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Caliber Collision Centers full-time (More than a year)

    Pros

    drp for most insurance companies

    Cons

    SOPs are counter productive to cycle time. In house auditors are not experienced enough. Pay plan is not employee friendly.

    Advice to Management

    go back to basics. Pay estimators and production managers better.


  9. Helpful (3)

    "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caliber Collision Centers full-time

    Pros

    - support
    - growth
    - stability
    - benefits
    - ability to transfer

    Cons

    - numbers driven
    - lack of communication from upper echelons
    - lack of positive feedback


  10. "Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Caliber Collision Centers full-time (More than 3 years)

    Pros

    Good pay, flexible, and willing to work with schedules

    Cons

    Great company, growing rapidly and expanding but turn over rate high


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