Caliber Collision Centers 118 Reviews | Glassdoor

Caliber Collision Centers Reviews

Updated February 13, 2017
118 reviews

Filter

Filter

Full-time Part-time

4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Steve Grimshaw
67 Ratings

118 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great company that cares about its people (in 13 reviews)

  • Rapidly growing company, which creates lots of opportunity for it's teammates (in 5 reviews)

Cons
  • Long hours stressful environment high-volume some people have self-motivated passion the drive if not you will set yourself up for failure (in 10 reviews)

  • It's an extremely fast-paced company with extremely busy schedules, which could be seen as a con to some people (in 6 reviews)

More Pros and Cons

  1. Featured Review

    "Fired Up!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lewisville, TX
    Current Employee - Anonymous Employee in Lewisville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A company truly committed to restoring the lives of their customers, teammates and the communities it serves. Best management in the industry coupled with a passion to always do the right thing. Incredible growth opportunities across the organization from shop helper to upper management. Care about their teammates and invest massive amounts of money in branding, training, certifications, state-of-the-art equipment and having fun. Inspired to serve local communities through Recycled Rides giftings, Rhythm Restoration Food Drive and the American Heart Association. A category killer company!

    Cons

    Don't have any cons on the company.

    Advice to Management

    Can't wait to see where this company is in three years!


  2. "Fantastic Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager
    Current Employee - Center Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Collision Centers full-time (More than a year)

    Pros

    High Energy, Fast paced and very organized operation. Supervisors who care about their people more than they do results. An endless amount of training to ensure you are on the cutting edge of any changes in the industry.

    Cons

    I have yet to find a Con since joining the team in October of 2015

    Advice to Management

    Keep up the corporate culture! I can’t wait to see where this company has lead my career in 5 years!


  3. "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caliber Collision Centers full-time

    Pros

    Excellent place to work. No issues with advancement.

    Cons

    Organization almost there. Not quite yet.

    Advice to Management

    Continue to motivate your employees with the "Caliber" way and back it up with action.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Caliber Collision Centers full-time (More than 10 years)

    Pros

    Have insurance,401k paid holidays.friendly co workers.

    Cons

    Not honest with employees.focus with scores and profit.change of status without notice.long hours,want free work.stressfull environment because of cycle time and deadlines.micro-management by corporate office.

    Advice to Management

    Live up to your promises made when you take over shops.upgrade run down equipment and get parts to techs on time.value the great employees you have.


  6. "Office Manager and CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager and Customer Service Representative in Tempe, AZ
    Former Employee - Office Manager and Customer Service Representative in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caliber Collision Centers full-time (More than a year)

    Pros

    Caliber Collision provided me the opportunity to grow in my field. Their training program is designed to help you succeed in the industry of office administration and management. The work environment is fun yet professional. I would definitely recommend them as a great place to work.

    Cons

    I know I am supposed to say some cons to working at Caliber but I really don't know of any. It was just a great company to work for.

    Advice to Management

    Keep up the good work! Your support of new and current employees is exceptional. Your dedication to providing excellent customer service and delivering a fully restored vehicle to the owner is commendable.


  7. Helpful (1)

    "Poor work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Caliber Collision Centers full-time (More than 3 years)

    Pros

    Team building, steadiness of work

    Cons

    Everything that is taught in team building is not applied! Under paid, poor communication, they allow bullying, general managers say one thing & do another, lied to constantly, high turn over & inconsistencies

    Advice to Management

    Start standing up for your employees who want to work & your job will be much easier! Corporate needs a hard look at how their Gms are doing things!!! Not a good company to work for


  8. "Office Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Dallas, TX
    Current Employee - Office Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Collision Centers full-time (Less than a year)

    Pros

    The employees that are part of the company are amazing! I love being a part of a wonderful collision center.

    Cons

    It can be very stressful with high call volume and customers in high demand for results.

    Advice to Management

    Absolutely wonderful management, I don't have anything negative to say about the management.


  9. "HRIS Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HRIS Analyst in Lewisville, TX
    Former Employee - HRIS Analyst in Lewisville, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Small Company, Great Benefits, great people to work with. The dynamic on Fridays that brought everyone together was very cool, made everyone feel like family and like they were apart

    Cons

    Needed more Workers, work can become overwhelming because of the number of employees that we were assisting, and could employees get behind.

    Advice to Management

    Listen to employees, value your employees more, and dont be so quick to just cut them off and out. give everyone a chance you will miss out on great people. slow down and dont always be in a rush.


  10. "AP/Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ap Accountant in Lewisville, TX
    Former Employee - Ap Accountant in Lewisville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team, great work environment. Fun place to work in with great benefits.

    Cons

    Fast paced growth is leading to high workload and increased pressure on existing staff.

    Advice to Management

    Workforce planning and promotion from within will really improve work life balance and morale.


  11. "Office Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Caliber Collision Centers full-time (Less than a year)

    Pros

    Benefits (expensive but they offer them)

    Cons

    Poor management
    Horrible regional managers
    Rules "SOP" apples only when management feels like it
    No goals will ever be given even when asked

    Advice to Management

    If you want your service advisors to respect you don't only communicate with them in emails and only speak to them to yell at them. Same for office management we are humans and you are not better humans then us. You need to acknowledge your "teammates" when your around them! These regionals think they are better then everyone. It's ridiculous. If you are ok with being a robot and if you are a person with no goals this is the place for you. If your ok with living your life with no challenges and no goals (even when you have asked a million times for GOALS and was told no!) work here.



Showing 118 of 118 reviews
Reset Filters