Caliber Home Loans Reviews in Coppell, TX | Glassdoor

Caliber Home Loans Coppell Reviews

Updated May 14, 2019

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Found 26 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
66%
Approve of CEO
Sanjiv Das
18 Ratings
  1. "food"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ccs in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Home Loans full-time for more than a year

    Pros

    lots of food and potential for advancement

    Cons

    i havent found any yet

    Advice to Management

    more food and an hour lunch would be sick

    Caliber Home Loans2019-05-14
  2. Helpful (4)

    "Went downhill with new HR management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources- Analyst in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Caliber Home Loans full-time for more than 3 years

    Pros

    Great coworkers (who are leaving 1 by 1).

    Cons

    In March, HR was advised by VPs to start leaving Glassdoor reviews because things don’t look great on here and they want to attract new talent. (Hence all the super recent reviews.) The new CHRO brought in some of his own people and the group has gone downhill. Unprofessional behavior is normal and if you aren’t a favorite, you’re probably on a lay-off list. It’s very dysfunctional and you won’t be learning anything...

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    Advice to Management

    I really can’t see them taking any advice.

    Caliber Home Loans2019-04-18

    Caliber Home Loans Response

    May 8, 2019Human Resources

    Thank you for taking the time to share your thoughts. Change is difficult in any organization. It is unfortunate that your experience was not a positive one and you were not properly informed regarding the strong company performance. We encourage all of our employees to seek and ...

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  3. "Great workplace!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Incentive Compensation Analyst in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Home Loans full-time for more than a year

    Pros

    - Your opinion really matters and is taken into account. The company even encourages employees to contribute on various ways processes can be improved. - I get to work on a variety of projects and issues to fix and this increases my knowledge of the business. Days end up being different and I believe that it's the best way to grow. - The company allows me to have a good work-life balance by giving me some flexibility...

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    Cons

    I can't think of any right now.

    Advice to Management

    Keep up the good work!

    Caliber Home Loans2019-04-02

    Caliber Home Loans Response

    April 3, 2019Human Resources

    Thank you so much for sharing your feedback. We value your opinion!

  4. "Caliber Rocks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Training Specialist in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Home Loans full-time for more than 5 years

    Pros

    Flexibility with being able to work remote when needed. Such a blessing! Employee home loan benefits are awesome. Work environment is clean and well maintained Caliber stays on top of leading technology Executive leadership cares and it shows I love our WOW culture Love game area in cafeteria Love that we have an onsite gym Great to have food options onsite Our monthly team meetings are helpful and insightful

    Cons

    There is no Tuition Reimbursement program. I wan to further my education!! Benefits are too expensive for co-pays for specialist and emergencies. We need to be able to have an option for at least 90/10 instead of only 80/20 benefits. (At Wachovia I had an option for 100%. I paid more monthly but it was worth it) There are no plastic utensils or cups in break area.

    Advice to Management

    Send an ACE when a person does a good job! Be Organized. Be Kind Know more than your employee. Share company insights when available

    Caliber Home Loans2019-03-29

    Caliber Home Loans Response

    April 3, 2019Human Resources

    Thank you for taking the time to provide feedback. We regularly evaluate our options in a market where healthcare cost continues to rise. We review our benefits strategy yearly and strive to find the best-suited options for our employees.

  5. "Voice heard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Payroll Specialist in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Home Loans full-time for less than a year

    Pros

    Processes and procedures are laid out. Flexible hours make appointments easy to make and get to. The people are great and fun to work with. Makes doing payroll for one company an less stressful thing. Everyone relies on their money they work for to live and I am glad I can assist to get that to them!

    Cons

    The only real con that I have run across was dealt with in a timely manner.

    Advice to Management

    Management has an open door policy and I have never been told I cannot bring issues to them.

    Caliber Home Loans2019-03-22

    Caliber Home Loans Response

    March 22, 2019Human Resources

    Thank you for your feedback! It takes all of us to make Caliber a great place to work!

  6. "Caliber Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Coppell, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Caliber Home Loans full-time for more than a year

    Pros

    I have a great team! Flexible, good work - life balance Processes are implemented and training is available Growth and projects are given

    Cons

    Mortgage is very cyclical, you may have a lot of time on your hands and then out of nowhere it starts getting busy. During that down time you have to keep yourself productive. Hard to gain necessary exposure from different departments

    Advice to Management

    Management has made a huge 360 from when I started which is good. Listen to your employees, advise and guide. Be involved and a team player.

    Caliber Home Loans2019-03-21

    Caliber Home Loans Response

    March 22, 2019Human Resources

    Thank you for taking the time to provide feedback!

  7. Helpful (5)

    "Do Your Job And Keep Your Head Down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Coppell, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Caliber Home Loans full-time for more than 3 years

    Pros

    - Break Room Has Nugget Ice - Plentiful Parking - Coppell Location Close to Highway - Offers Challenges Like Fighting For Your Promised Pay - Opportunities for Producers to Take Advantage of Company Flaws

    Cons

    - Nepotism Aplenty - Demoralized Workforce - High Performance (Non-Producer) Not Rewarded Enough

    Advice to Management

    - Hold Your Own Peers Accountable - Consider Hiring a Third Party Auditor - Stop Being Shady

    Caliber Home Loans2019-03-25

    Caliber Home Loans Response

    April 3, 2019Human Resources

    Thank you for sharing your opinions, and for giving us a chance to improve.

  8. Helpful (2)

    "Would recommend this company to anyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coppell, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Caliber Home Loans full-time for more than 3 years

    Pros

    My peers were the only "pro" at Caliber Home Loans.

    Cons

    Management, Culture, Old School Way of Doing Things, No room to find your own solution - must follow what people prior to you have done, Discriminatory of Women Company, do not treat it's people with respect, was talked down to on many occasions and felt my VP's Retaliation on me for 2 years. No room to grow. Stayed in the same place for 3 years before I realized my boss had it out for me. Overall a very poor place to...

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    Advice to Management

    Quit over working your people. Quit downsizing departments and adding more work to existing employees. Do no discriminate against women.

    Caliber Home Loans2019-04-15

    Caliber Home Loans Response

    May 8, 2019Human Resources

    Thank you for sharing your feedback. We value your opinion and are working hard to improve our workplace. If you have specific concerns you wish to address, please feel free to reach out to our Alert Line by calling 1-877-376-3845 or by visiting https://caliber.alertline.com/gcs/welcome

  9. "Good mortgage company with the ability to weather market fluctuations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Home Loans full-time for more than a year

    Pros

    Career Opportunities: It seems like the company does a good job of elevating talent from within to fill vacant positions. Several individuals I work with have been promoted internally to their current position. Compensation & Benefits: I'm paid abundantly fair, and I think the company does a great job of paying individuals at or above market rates. Benefits are pretty standard, but I was surprised at the lower...

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    Cons

    Career Opportunities: For me personally, I think I've reached my career ceiling here; this is in large part due to the fact that Caliber is quite saturated with management/executives. Compensation & Benefits: No cons here. Work/Life Balance: There will be maybe one or two late nights per month in the area that I work. Senior Management: A handful of executive leaders can be difficult to work with; many...

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    Advice to Management

    Increase transparency and communication with your employees. Too many employees are simply maintaining the status quo, not understanding the short and long-term strategy of our company. It would help all functions do their job better if it was clear what our goals are. Approval ratings for senior management and culture could likely be improved by mingling more with employees, and allowing for more recognition opportunities....

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    Caliber Home Loans2019-03-08

    Caliber Home Loans Response

    March 11, 2019Talent Acquisition

    Thank you for your feedback! It's great to hear you are having a positive experience. We are making improvements to our company wide communication processes including a quarterly leadership forum and on the spot videos of our executives discussing the direction of the business. And, ...

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  10. "Career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Home Loans full-time for more than 3 years

    Pros

    Career advancement, flexible environment, work-life balance

    Cons

    Instability of the mortgage industry

    Advice to Management

    Consistent two-way communication with your employees; ask, listen, and act on it.

    Caliber Home Loans2019-02-20

    Caliber Home Loans Response

    February 21, 2019Talent Acquisition

    Thanks for the input! It's great to hear you are seeing career progression and satisfaction! We are working hard to improve all our employees experience at Caliber. We also hear your concerns about two way communication. Our leadership is putting into place additional processes and ...

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Found 26 reviews