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Caliber Home Loans Reviews

Updated May 23, 2023

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Found 1,062 of over 1K reviews
3.4
48% Recommend to a Friend
71% Approve of CEO

Found 1,062 of over 1K reviews

3.4
48%
Recommend to a Friend
71%
Approve of CEO
Caliber Home Loans CEO Sanjiv Das (no image)
Sanjiv Das
529 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
  • "pay WAS good but now its hard to make a money and low hourly pay(in 67 reviews)
  • "The people are great and fun to work with.(in 60 reviews)
  • "The company offers good benefits and a comfortable workplace.(in 58 reviews)
  • "Work From home is Available(in 27 reviews)
  • "have great managers family values are important(in 24 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Caliber Home Loans and is not affected by filters.

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  1. 5.0
    Former Employee

    Great company

    May 10, 2023 - Mortgage Loan Officer in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great company to work for

    Cons

    i do not have any cons

    Be the first to find this review helpful
  2. 4.0
    Former Employee

    Good Company

    May 22, 2023 - Cash Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Worked a lot of overtime a lot.

    Cons

    A lot of cussing from employees and management staff. Really sad when your a Christian.

    Continue reading
    Be the first to find this review helpful
  3. Join the Caliber Home Loans team
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  4. 4.0
    Current Employee, more than 3 years

    Good pay, worth staying for

    May 17, 2023 - Customer Service Representative in Oklahoma City, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The money, when intest rates are good like they were in Aug of 2021, bonuses and gifts were everywhere. I would say the lowest bonus I got based on my performance has been $900.

    Cons

    There was not a raise this year. Mostly due to the same notion that reft numbers are TERRIBLE right now.

    Be the first to find this review helpful
  5. 4.0
    Former Employee, more than 5 years

    Great job and great people

    May 7, 2023 - Mortgage Closer in Chandler, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    On the job training, promote from within, great work environment and co workers, pay is competitive

    Cons

    When it's busy, it's overwhelmingly busy.

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Former Employee, more than 5 years

    pass on this place

    May 10, 2023 - Ccs 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people. Diversity was great.

    Cons

    Poor work life balance. No value in the people.

    Be the first to find this review helpful
  7. 3.0
    Former Employee, more than 1 year

    Good experience low manpower

    May 8, 2023 - Capital Markets Operations Analyst in Coppell, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits and pay are average for the position. Upper management is willing to work with you for the most part.

    Cons

    Manpower is always low and unfortunately the turn over is high.

    Continue reading
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  8. 3.0
    Former Employee

    .

    May 17, 2023 - Single Point of Contact (SPOC Agent) in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote job during Covid-19 was helpful

    Cons

    .Pay is okay but could be better. Constant back to back phone calls. Basically a collections/support job.

    Be the first to find this review helpful
  9. 4.0
    Former Employee

    An interesting place to work

    Apr 27, 2023 - Post Closing Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company was geared toward employee development

    Cons

    Company sold out to investors

    Be the first to find this review helpful
  10. 1.0
    Former Employee, more than 1 year

    DO NOT WORK HERE

    May 23, 2023 - Customer Contact Specialist in Coppell, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly work environment, coworkers are friendly

    Cons

    Management sucks, got laid off without warning, hired people for a cheaper rate

    Be the first to find this review helpful
  11. 5.0
    Current Employee

    Na

    Apr 26, 2023 - Customer Service Representative (CSR) in Coppell, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management life work balance

    Cons

    No cons good company. I liked it

    Be the first to find this review helpful
Viewing 1 - 10 of 1,062 Reviews
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Caliber Home Loans Reviews FAQs

Caliber Home Loans has an overall rating of 3.4 out of 5, based on over 1,091 reviews left anonymously by employees. 48% of employees would recommend working at Caliber Home Loans to a friend and 30% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Caliber Home Loans employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Caliber Home Loans. This rating has improved by 9% over the last 12 months.

48% of Caliber Home Loans employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Caliber Home Loans 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Caliber Home Loans to be benefits, coworkers, compensation and the cons to be senior leadership, career development, management.

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Caliber Home Loans Photos

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Caliber Home Loans photo of: Working Courageously
Caliber Home Loans photo of: Superhero to spooky animals and haunted ghouls, Caliber Home Loans wishes everybody a safe and Happy Halloween! Check out these cool costumes from our awesome employees.
Caliber Home Loans photo of: Caliber's Learning team volunteered at the Veterans Resource Center in Dallas recently, sorting clothing to be distributed to homeless veterans.
Caliber Home Loans photo of: Our 4th Annual Thanksgiving Extravaganza for more than 500 onsite employees..It’s our way of giving back and saying “Thank you” to the professionals who run our firm.
Caliber Home Loans photo of: The Caliber Home Loans Bothell Branch recently raised funds to help the YWCA USA's Adopt a Family program to share the joy of the holidays, helping over 1400 low income and homeless families!
Caliber Home Loans photo of: Who has Caliber spirit? Our newest class of producers. Like this post to say "Welcome" to the team!
Caliber Home Loans photo of: Supporting our military and veterans extends far beyond VA Loans. That is why we love partnering with The Warrior's Keep for events like their recent mountain hike.
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Glassdoor has 1,091 Caliber Home Loans reviews submitted anonymously by Caliber Home Loans employees. Read employee reviews and ratings on Glassdoor to decide if Caliber Home Loans is right for you.