Caliber Home Loans Reviews | Glassdoor

Caliber Home Loans Reviews

Updated April 27, 2017
139 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
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Sanjiv Das
23 Ratings

139 Employee Reviews

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Pros
Cons
  • No work life balance, no upward mobility (in 4 reviews)

  • The bonus structure is impossible to meet (in 3 reviews)

More Pros and Cons

  1. "Loan officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Officer in Seattle, WA
    Current Employee - Mortgage Loan Officer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caliber Home Loans full-time (More than 3 years)

    Pros

    Technology and H2O operating system is extremely streamline

    Cons

    Insurance if important to you is standard for industry but expensive if you're a single mom or dad

    Advice to Management

    Keep going improvements you've made over the last six months I've been incredible


  2. Helpful (2)

    "Working here is like being in hell. RUN from this place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - REO Asset Manager in Irving, TX
    Former Employee - REO Asset Manager in Irving, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Caliber Home Loans full-time (More than a year)

    Pros

    ZERO unless you like and crave abuse, because you will get all of that and more.

    Cons

    If you like being verbally abused, singled out to be bullied, MICRO-MANAGED and accused of things you did not do, then this is the place for you. REO is very poorly run. There is zero training and two 'managers' will crucify you if you make a mistake. I personally heard one manager mock ethnic groups on several occasions... This is NOT OK! They ask for employee ideas in meetings and then argue with everything suggested. HR turns a blind eye to the abusive and RUDE behavior and lets them get away with it. The bonus system is a complete set up for failure from day one and they take away your work from home days if you don't make the numbers. This is the most inflexible and uncaring place I have ever worked. They are partial to men there, so if you are a man you fare better than the females abuse wise. The office is a real dump too. Every time it rains heavily it literally floods the office and they bring in very loud industrial fans and dehumidifiers and let their employees be subject to the incredible noise and the mold. They DO NOT care about anyone. Everyone who has not already walked out of this place yet is looking for a job and wants out. There is a reason why they can't keep people and are always advertising.

    Advice to Management

    Stop turning a blind eye as to what is going on in the REO dept before someone mans up and actually sues you for a hostile work environment. Increase the pay and stop the games with working from home. You have very talented and capable people that you are extremely lucky to have. You need to start showing them some RESPECT. And take some cultural sensitivity classes while you are at it.


  3. "Sr. Quality Control Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Quality Control Analyst in Dallas, TX
    Former Employee - Senior Quality Control Analyst in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Caliber Home Loans full-time (Less than a year)

    Pros

    Good work from home lifestyle balance concept.

    Cons

    Management teams are overloaded with other duties there is no time to cultivate the people. No training programs set up for new people to the department.

    Advice to Management

    Formal training in the departments should me mandatory.


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  5. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Irving, TX
    Former Employee - Analyst in Irving, TX
    Doesn't Recommend

    I worked at Caliber Home Loans full-time (More than 3 years)

    Pros

    No Comments for Pros for Caliber

    Cons

    Does not promote good work.


  6. "Terrible HR Department and policies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Irving, TX
    Former Employee - Senior Software Engineer in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Caliber Home Loans full-time (More than a year)

    Pros

    Fast growing company with good location.

    Cons

    Terrible HR department and HR polices, and micro management by managers(VP)

    Advice to Management

    HR Department needs to be reviewed


  7. "This company promoted an Underwriter to management with zero people skills and even less common sense."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Remote, OR
    Former Employee - Operations in Remote, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Caliber Home Loans full-time (Less than a year)

    Pros

    High starting pay but little to nothing else. Remote work is possible. Management too out of touch and close to retirement. Needs fresher and younger blood.

    Cons

    Management too out of touch and close to retirement. Needs fresher and younger blood. Abrasive environment. Try listening to people that have Senior Experience that have worked for better organizations.

    Advice to Management

    Clean out Indiana of all of its management.


  8. "Sr. QC Compliance Specislist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coppell, TX
    Current Employee - Anonymous Employee in Coppell, TX
    Approves of CEO

    I have been working at Caliber Home Loans full-time

    Pros

    Work from home, laid back environment & great pay.

    Cons

    Can't really think of any.


  9. "extremely good!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Marcos, CA
    Former Employee - Anonymous Employee in San Marcos, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Caliber Home Loans (Less than a year)

    Pros

    People are very friendly and believe in team building. Very good environment for learners and beginners.

    Cons

    none none none none none


  10. Helpful (2)

    "Bad work environment, no technology, unrealistic expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - REO Asset Manager in Irving, TX
    Former Employee - REO Asset Manager in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Caliber Home Loans full-time (More than a year)

    Pros

    Good coworkers. Other asset managers are talented and good to work with.

    Cons

    The company won't spend money on technology but continues to increase the work load and expectations on asset managers. There's no way to get your work done in the time given. The company focuses on quantity over quality. Work environment is terrible. Management won't listen to employees. Employees are overworked and underpaid and everyone is searching for other jobs. People working 70 hours a week at night and on weekends and making under $60k a year. The eviction department is openly abusive and creates a hostile work environment but nothing is done about it. New asset managers quit right after they start and can't be replaced because no one will take the pay and word is getting out about work environment. Communication was just criticism and threats. Management belittles employees and discusses their personal issues with each other out in the open. Caliber has really bad benefits and stingy time off.

    Advice to Management

    Stop demanding more and more unless you're going to give asset managers the tools to do what you ask them to. Find out why everyone is so unhappy before you lose all of them. Treat them with respect.


  11. Helpful (1)

    "Default Servicing Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Recommends
    No opinion of CEO

    I worked at Caliber Home Loans full-time (More than a year)

    Pros

    Flexible scheduling, competitive pay, great benefits, great team work, ability to handle settlements without alot of micro supervision.

    Cons

    No work life balance, no upward mobility.

    Advice to Management

    Don't be so eager to clique up with employees, try to recognize value in the part everyone plays.


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