California Casualty Reviews | Glassdoor

California Casualty Reviews

Updated December 6, 2017
92 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
California Casualty Chairman & Chief Executive Officer Carl (Beau) Brown
Carl (Beau) Brown
60 Ratings

92 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good work life balance, nice coworkers/managers (in 6 reviews)

  • Good environment, good management, and good morale (in 3 reviews)

Cons
  • No cons only good things happen at this company (in 6 reviews)

  • Because we are a small company, promotional opportunities are slim (in 5 reviews)

More Pros and Cons

  1. Featured Review

    "Insurance Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at California Casualty full-time

    Pros

    Good management and good team atmosphere.

    Cons

    No cons only good things happen at this company.

    Advice to Management

    Keep doing what you're doing. Fun atmosphere!

    California Casualty Response

    Apr 19, 2017 – Assistant Vice President, Staffing Manager

    Thank you for your kind words. We strive to make California Casualty a place where employees feel appreciated and valued. While we aren't perfect, we do recognize that our employees are the people... More


  2. "Admin secretary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at California Casualty full-time

    Pros

    Great environment, benefits and wages

    Cons

    Only a few locations around the west coast

    California Casualty Response

    Dec 8, 2017 – Assistant Vice President, Staffing Manager

    Thank you for your kind words. We work hard to ensure that we offer competitive benefits and wages for our employees and a fun and positive work environment. We appreciate your service with us and... More

  3. "Kansas and Colorado Service Center- Outbound- Great Opp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Employee in Colorado Springs, CO
    Current Employee - Full Time Employee in Colorado Springs, CO
    Recommends
    Approves of CEO

    I have been working at California Casualty full-time (Less than a year)

    Pros

    You control your day... if you put in the proper work during your 37.5 to 40 hour scheduled week, you definitely can reap the rewards. Excellent income potential that comes with the production. You have to dial on your leads and get in front of customers. This is completely doable, but you have to be responsible for yourself and complete the activities. Flexible work schedule, your team leader will work and has good supportive team atmospheres in both locations. The people are awesome in both locations. Quality.

    Cons

    No cons if you are disciplined to the process and work the leads.

    California Casualty Response

    Aug 24, 2017 – Vice President, Sales Manager

    Thank you for taking the time to respond about your positive experience with California Casualty and recognizing our team environment. We pride ourselves on supporting our employees by paying... More


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Casualty full-time (More than a year)

    Pros

    Great atmosphere. Wonderful customers. Incredibly low stress compared with previous jobs I've had. You get a monthly review of stats and 4 quality scores but no tedious weekly coachings that make you feel awful because the entire point is meant to point out how you suck. That doesn't happen here so it's a huge relief not to be micromanaged.

    Cons

    Sick time is generous, vacation time is accrued much less. If you use sick time though, it's going to count against you and there aren't the same standards for managers and reps.

    Advice to Management

    Since using sick time is going to count against you, whether it's enough to get you in trouble or not, it should NOT be a separate bucket. Sick and vacation time should be accrued together as PTO. People that don't get sick or don't call out so they don't get in trouble should get to use that time they are earning for scheduled time off, and since it's all one bucket if you're out sick or on FMLA all the time, you won't have enough to take actual vacation so it will encourage people to be at work more so their vacations aren't jeopardized.

    California Casualty Response

    Aug 14, 2017 – Assistant Vice President, Service Manager

    Thank you for your positive comments regarding your employment with California Casualty. We are glad to hear you enjoy the work environment, our customers and the employee and manager relationship... More


  5. "Claims Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Assistant in Glendale, AZ
    Former Employee - Claims Assistant in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at California Casualty part-time (More than a year)

    Pros

    Great pay, good environment, amazing team, and benefits. Able to move up and within company

    Cons

    Working weekends, nights, and holidays

    California Casualty Response

    Jul 28, 2017 – Assistant Vice President, Staffing Manager

    Thank you for taking the time to leave your positive thoughts about working at California Casualty! We work hard to ensure our employee's feel valued through the environment, compensation and other... More


  6. Helpful (1)

    "Outbound Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Sales Representative in Leawood, KS
    Former Employee - Outbound Sales Representative in Leawood, KS
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at California Casualty full-time (More than a year)

    Pros

    You can obtain your home and auto licenses here on their dime.

    Cons

    Overbearing supervisors, 3 to 4 hours of your week are spent in Mickey Mouse meetings of no importance when you could be on the phones.

    Advice to Management

    They could not care less of anyone else's opinion

    California Casualty Response

    Aug 22, 2017 – Vice President, Sales Manager

    Thank you for your positive comments regarding your licensing experience with California Casualty. We invest in our employees from the beginning and believe in giving them all the tools necessary to... More


  7. Helpful (1)

    "Great Upper Management, Very Poor Lower Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in Leawood, KS
    Former Employee - Insurance Agent in Leawood, KS
    Doesn't Recommend
    Positive Outlook

    I worked at California Casualty full-time (More than 5 years)

    Pros

    Warm leads, they pay for your licenses, benefits ok, potential for big money is there, owner and upper management very kind and positive. Dealing with civil servants is fun, nice people, good fellow employees. HR Hiring guy is really a lot of fun and makes you feel welcomed. 37.5 hour work week. Very fair when it comes to vacation pay, personal days, and holidays. 401K match. Very solid foundation, over 100 year old company, very cash rich, not going anywhere.

    Cons

    Micromanagement in KC is maddening. KC management is negative, treat employees like they are always getting fired or always about to be fired, never do fun events. Can't control parts of commissions, no ownership of sales, endless boring meetings but still expected to do minimum dials and talk time. No positive reinforcement and expectations are unrealistic. Must work late at night to make any money (at least until 930-10) because most clients are teachers in California. Saturdays and some Sundays required, Constant write-ups for sales reps. Can't keep staff, almost 100% turn-around. Class training is over six weeks and is not realistic for when you are ready to work on the sales floor. Sick days are a benefit but if you use them you get written up for not being dependable. Tedious interview process (expect three to four interviews in all, and 2 hours per interview) CC has the worst IT of any company I have ever worked for, systems constantly down, internet very slow, freezing, can't log in, etc.

    Advice to Management

    Pay better attention to what's going on in Kansas City and get some positive and helpful management for the reps. Get better IT support and internet.

    California Casualty Response

    Jun 16, 2017 – Vice President, Sales Manager

    Thank you for taking the time to share your view point regarding your employment experience at California Casualty. We appreciate your acknowledgment of the abundant opportunities available for our... More

  8. "Road Warrior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Marketing Representative in San Mateo, CA
    Former Employee - Field Marketing Representative in San Mateo, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at California Casualty full-time (More than a year)

    Pros

    Great co-workers, owners and upper management want you to succeed.

    Cons

    You are traveling not only 5 days a week, but at least one to two weekends a month. This heavy schedule is not fully disclosed during the interview process.

    California Casualty Response

    Jun 12, 2017 – Assistant Vice President, Staffing Manager

    I appreciate the time you took to leave your thoughts about working at California Casualty as a Field Marketing Manager. I agree that the co-workers and managers in the organization want everyone to... More


  9. "Ok Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at California Casualty full-time (More than a year)

    Pros

    Good work life balance, nice coworkers/managers

    Cons

    Limited career mobility, work not very challenging, no new tasks, you don't learn much

    California Casualty Response

    Jun 12, 2017 – Assistant Vice President, Staffing Manager

    Thank you for taking the time to leave a response about your experience at California Casualty. We do feel that a work/life balance is extremely important for the health and wellbeing of our... More


  10. "Great Company when not overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Casualty full-time (More than a year)

    Pros

    Relaxed environment. Fun, friendly co-workers.

    Cons

    Lack of change in immediate management. Pay is good for 1 person but when you're doing the work of 2 or 3 other adjusters, on a weekly basis, without compensation, it gets old.

    Advice to Management

    Don't give your best adjusters the most work, just because "they can handle it." Everyone has a breaking point.

    California Casualty Response

    Jun 14, 2017 – Regional Claims Manager

    Thank you for sharing your feedback. Due to the unpredictable nature of accidents and disasters, the Claims arena can change quickly and the volume of work can fluctuate from time to time making an... More


Showing 92 of 93 reviews
Reset Filters