California Casualty Reviews | Glassdoor

California Casualty Reviews

Updated October 30, 2016
41 reviews

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5.0
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California Casualty Chairman & Chief Executive Officer Carl (Beau) Brown
Carl (Beau) Brown
30 Ratings

41 Employee Reviews

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Pros
  • This really is a great company to work for (in 6 reviews)

  • Decent salary levels; good benefits; some very nice people (in 4 reviews)

Cons
  • Because we are a small company, promotional opportunities are slim (in 5 reviews)

  • For a relatively smaller company, this can be a huge challenge and the updates sometimes seem to come rather slowly (in 5 reviews)

More Pros and Cons

  1. "California Casualty (claims) is not your every day 9-5 job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Colorado Springs, CO
    Current Employee - Claims Adjuster in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Casualty full-time (More than 10 years)

    Pros

    Working at Cal Cas offers a variety of day to day claims handling. This allows personal growth and positive challenges that a mundane 9-5 position may not offer. I enjoy that after 14+ years with Cal Cas, I am still able to come to work and learn something new each day.
    Cal Cas offers competitive wages, on-going education (for those interested in pursuing), and state mandated testing for claims handling.

    Cons

    Cal Cas is a smaller company, permanent advancement does take time however, management is aware of those that are looking to progress their careers with the company.

    Advice to Management

    Listen to your employees, invest in those employees who are invested in the company.

    California Casualty Response

    Nov 9, 2016 – Assistant Vice President, Staffing Manager

    Thank you for sharing! We appreciate that you have taken advantage of the opportunities available to you for growth and development. Continuous learning is a core competency within the ... More


  2. "Great people from management on down!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at California Casualty full-time (More than 3 years)

    Pros

    California Casualty goes the extra step to insure they hear their employees and customers. IT Sinsurance...it's not fun for anyone...it's a necessity and this company and the people I work with are great... family friendly and professional and fair.

    Cons

    No part time and limited flex hours due to company needs. Summers are busy so hard to take any extended time off.

    Advice to Management

    Management is wonderful... maybe more flexibility in schedules... early close on Fridays... saves utilities if the entire closes up shop during the summer early on Fridays in Az and maybe off set it for early Fridays in colder climates...

    California Casualty Response

    Jun 23, 2016 – Assistant Vice President, Service Manager

    Thank you for taking the time to share your positive experience with us! Our employees are our most valuable assets and I’m glad you feel that in your day to day interactions at work. You are right ... More


  3. Helpful (1)

    "Outbound Sales"

    Star Star Star Star Star
    Current Employee - Outbound Sales Representative in Colorado Springs, CO
    Current Employee - Outbound Sales Representative in Colorado Springs, CO

    Pros

    Integrity and professionalism. Very impressed so far with leadership.

    Cons

    None at this time. Nothing but positive outlook.

    Advice to Management

    Keep up the great work!

    California Casualty Response

    Jun 16, 2016 – Vice President, Sales Manager

    We so much appreciate you taking the time to recognize the integrity that California Casualty has been built on for over 100 years, as well as the leadership team! We are committed to providing the ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leawood, KS
    Current Employee - Anonymous Employee in Leawood, KS
    Recommends
    Positive Outlook

    I have been working at California Casualty full-time (More than 10 years)

    Pros

    I've worked here for awhile and CalCas has a solid family culture. It's clear they care about the employees and customers alike.

    Cons

    None - It's called work for a reason.

    Advice to Management

    Never lose focus on the small things that matter the most.

    California Casualty Response

    Feb 25, 2016 – Assistant Vice President, Staffing Manager

    I appreciate your kind words. I agree that California Casualty has a solid family culture. I believe that it is a strong attractor to our employees and even to future applicants. This is a company ... More


  6. "Love it here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Casualty full-time (More than 10 years)

    Pros

    I've been with California Casualty for over 15 years and in that time, I have watched many changes occur in the organization. I've read some of the previous reviews and I'm really surprised by how angry some people seem to be. Yes, the company has changed over the years, but we can't keep doing things the same way and expecting to stay in business. This really is a great company to work for. Management does care about its employees and appreciates the longevity of is staff. I've had many positions in my 15+ years and have really enjoyed growing and learning. Do I love every change that has been made here? Of course not! But, I'm not running the show and I don't have the knowledge or experience to do so either and I believe that changes made are for the future of the company and its employees. It doesn't negate the positives of working here. If you are a good employee and do your job, you will have a really successful career here. If you want your own way and are a complainer, then please look elsewhere.

    Cons

    I don't love how much the healthcare coverage costs, but I recognize that the company takes the majority of the increases in premium and that this is an issues everywhere. It is great health coverage. Our IT systems are antiquated and it seems we just keep putting band aids on things.

    Advice to Management

    Get our technology up to date!

    California Casualty Response

    Mar 16, 2016 – Assistant Vice President, Staffing Manager

    Thank you for taking the time to provide this great feedback! We are happy to hear that you have had such a positive experience while working with California Casualty. It is our goal that all ... More


  7. "Best career decision!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Casualty (More than 3 years)

    Pros

    The company culture is very much like a family as we all support each other. There is a fun vibe with a casual environment. There is plenty of opportunity to advance if you are driven. This is a solid company and I am happy to head into the office and see co-workers that are more like friends. And yes, our CEO does know your name and is a really nice person. You will see a combination of hard-working, bright people that are also caring. Yes, the combination exists at this company. If you are looking for a sales position, you can have a huge career here. There are sales consultants with 15 and 20 years of tenure.

    Cons

    Sometimes resources are limited, but CalCas has key people in the correct positions to solve issues.

    Advice to Management

    This was the best career decision of my life. I relocated to Kansas City to specifically join the CalCas family. Keep doing what you do!

    California Casualty Response

    Feb 25, 2016 – CEO

    Thank you for your comments about California Casualty's family culture. Employees do support each other, and they care. You mention the Sales operation. I am very proud of how some of our ... More


  8. "Field marketing manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Marketing Manager in Valparaiso, IN
    Current Employee - Field Marketing Manager in Valparaiso, IN
    Recommends
    Positive Outlook

    I have been working at California Casualty full-time (Less than a year)

    Pros

    Understanding/flexible
    Great work hours
    Great co-workers
    Good benefits and salary

    Cons

    Not knowing your exact schedule year round
    None really

    Advice to Management

    Keep up the good work

    California Casualty Response

    Jan 7, 2016 – Assistant Vice President, Group Marketing Regional Manager

    Thank you for your kind words. California Casualty values our hard working employees, such as yourself and your contributions. Thank you for being a part of our success!


  9. Helpful (1)

    "Great career change!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Glendale, AZ
    Current Employee - Claims Adjuster in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Casualty full-time (Less than a year)

    Pros

    I love my job! I love helping others even though the reason they are calling is never positive. It's nice to be able to assure customers no matter the circumstances, CalCas will be on our customers side and do everything we can to turn their bad situation into a good experience. Management is great, I have the best TM. I've never worked in this industry before, but I love it and don't plan on going anywhere else. Great schedule, great pay, great training staff (All questions are answered quickly and professionally). Team environment, friendly coworkers.

    Cons

    Benefits are quite expensive with a high deductible.

    Advice to Management

    Nothing. You guys are great.

    California Casualty Response

    Oct 26, 2015 – CEO

    I am glad that you love your job! I am sure that comes through for the California Casualty customers you assist. Thank you for your comments about your TM and your friendly coworkers. I agree that ... More


  10. Helpful (2)

    "My employees make the difference!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Team Manager in Colorado Springs, CO
    Current Employee - Service Team Manager in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Casualty full-time (More than 10 years)

    Pros

    The people are the number one reason why I stay at CalCas. My team is the best! They celebrate each other's birthdays, organize breakfast potlucks on payday, adopt families at Christmas, and are genuinely interested in each other's lives. They care passionately about their work, and support each other when they are falling behind or handling a difficult customer situation. They let their personalities shine in their internet-based interactions with our customers, and receive compliments daily on our Click to Chat surveys about their efficiency, knowledge and compassion. I am excited to come to work every day to partner with them to achieve their personal career goals, our team goals, and ultimately our corporate goals.

    Cons

    We are a small but mighty team. We handle e-commerce, snail mail, faxes, outbound calls, inbound calls, walk-in customers, and more. We need to continue to try and find the right balance for these often competing priorities.

    Advice to Management

    Limit the span of control for Service Team Managers. Ten employees allows me to better provide the coaching and support necessary for commitment and success in addition to handling my other responsibilities.

    California Casualty Response

    Sep 1, 2015 – CEO

    Your comments about your "small but mighty" team make me appreciate the commitment that California Casualty's team managers have to their team members. It seems that if you are doing a great job in ... More


  11. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    The management is very patient and thorough in their explanations and training. The benefits and salary are in line with the industry. The employees foster a very caring environment. I am very happy to work for a company that cares.

    Cons

    There are no cons that I can think of.

    California Casualty Response

    Sep 18, 2015 – Assistant Vice President, Staffing Manager

    We appreciate your kind words about your experience at California Casualty. We work hard to foster an environment where people feel challenged and valued. Every single person in the organization ... More



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