California Department of Health Services Reviews

Updated May 7, 2020

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3.3
58%
Recommend to a Friend
80%
Approve of CEO
California Department of Health Services Director Jennifer Kent
Jennifer Kent
14 Ratings
Pros
  • "Great place to get your foot in the door with state service and get ahead if you're stuck in low-income private sector jobs(in 4 reviews)

  • "JOB SECURITY: in this cutthroat national economy, you trade in high pay to remove the fear that you might have no pay(in 4 reviews)

Cons
  • "Upper management has hands tied with lower-level management - team managers tend to get away with abusing subordinates(in 6 reviews)

  • "Typical government bureaucratic red tape involved in many aspects(in 3 reviews)

More Pros and Cons
  1. "Awesome place to work"

    5.0
    Former Employee - Government Analyst 
    Recommends
    Positive Outlook

    I worked at California Department of Health Services full-time

    Pros

    Promote easily within state service

    Cons

    Downtown Sacramento parking sucks or you pay for garages

  2. "Great env"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Department of Health Services full-time for less than a year

    Pros

    Great place to work. still new

    Cons

    nothing yet. new to the job

  3. Helpful (1)

    "DHCS OLS"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Support Staff in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at California Department of Health Services full-time for more than 3 years

    Pros

    Great stepping-stone opportunity to get out of low-wage no-benefit private service sector and have job security. Great free education via in-agency training division (MS Office, self-management, etc.). The very, very few actually decent people who are stuck there, or biding their time until they find better. Nice park nearby.

    Cons

    Like high school days of drama, cliques, reputation-damaging gossip, and projected insecurity everywhere you go. An unnecessarily competitive and self-entitled atmosphere where you never know where you stand with anyone. Arrogant uptight and highly emotionally reactive people who think "because I said so" magically gets the job done, without any further communication between those involved or guidance, and still get blamed when their "because I said so" didn't magically make it happen how and when they wanted. Given the silent treatment and complained about over a minor statement or other inconsequential action that others perceive as offensive. People who perpetuate gossip or telling new-comers "don't talk to that person!". Always have to question the intentions of others and walk on eggshells. You'll never get a word in, even with casual conversations - don't dare talk about anything that makes you different or sound like you've made efforts to improve yourself, or someone might feel inferior. Covert narcissism and being shoved out of the way by people who don't realize they could be gone tomorrow and be replaced in a matter of months, or their policies changed by a matter of votes or lawsuit. They may claim their mission is Health Care Services, but you'd think you were in a prosecution office with these toxic personalities. Being victimized by narcissists who constantly threaten to fail you on probation, gaslight you, stalk you all day to contradict their directions 5 minutes later, force you into retirement, or seek employment elsewhere just because you have the self-respect to question them and think for yourself.

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  4. "Systems Analyst overseeing multiple complex projects"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Information Systems Analyst in West Sacramento, CA
    Recommends
    Approves of CEO

    I worked at California Department of Health Services full-time for more than 10 years

    Pros

    I enjoyed the responsibility of overseeing multiple high profile projects which impacted internal and external customers. Accomplishing hurdles others could not complete in the past.

    Cons

    Difficult working through the several levels of leadership to obtain decisions and to move forward to gain results.

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  5. "Steady work, challanging and interesting"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ITS II in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at California Department of Health Services full-time for more than 3 years

    Pros

    You work adds value to the community, and you get the benefits of a guaranteed benefits program.

    Cons

    Staff are very defensive and thin skinned.

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  6. Helpful (2)

    "Poor management but good benefits"

    1.0
    Former Employee - Investigator in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at California Department of Health Services full-time for more than 10 years

    Pros

    Flexible schedule, lots of field assignments, good salary, government vehicles issued

    Cons

    Management is poor and often unethical, office environment is negative, bureaucratic red tape, office politics is pervasive.

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  7. Helpful (2)

    "Reliable Paycheck - Frustrating if you want to make a difference"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Information Technology Specialist in Sacramento, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at California Department of Health Services full-time for more than 5 years

    Pros

    The paycheck gets deposited on time Not huge expectations put on you Big organization so ability to move around if you like

    Cons

    Management style is 1980s style with top down and a lot of micromanagement. Varies depending on division however. Technology is 1980s although DHCS is big so that varies division to division Very slow to adapt to change Not customer focused No strategic vision Get it out the door and fix it more important than just doing it right the first time Really don't see how an organization this big, will a culture that is embedded as it is can actually move forward effectively. I fully expect them to be about where they are now 10 years from now.

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  8. Helpful (3)

    "Terrible audit shop go here to get your foot in the door and get out while you can !"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Program Auditor in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at California Department of Health Services full-time for more than 3 years

    Pros

    1. Easy to get a gig out of college as minimum qualifications of the classification do not allow other State auditing classifications to transfer into as they put a health care auditing / accounting experience requirement. 2. Travel is fairly minimal compared to other auditing classifications. Maybe 35% or so but depends on what unit. There are so many units under Audits & Investigations division. 3. Due to very high turnover it's very easy to get your associate level promotion. Just gotta get the time in place and not be a dud to get your promo. Other department's its much more difficult to get that associate level.

    Cons

    1. Hard to transfer to other program units due to some Chief's getting all upset that their staff would like to try something new and expand their skills within the Department. Those that have left to other units or departments are dead to them., even supervisors get all worked up for some reason. Good luck getting a positive review, I've seen supervisor's ignore reference calls and emails from other manager's for those that are applying to get out. 2. Lots of micromanagement ... heavy trust issues here. Telework is limited to only once a week while other audit shops are doing a lot more in other departments... 3. Upward mobility is pretty stagnate once you reach the associate level. Specialist positions are limited to maybe 3 or 4 per office. Other audit shops have ability to create new specialist positions when their staff have attained the experience and pass any required tests. Field offices don't have as high a turnover as Sacramento and there are people with 30 years experience still at the associate level. 4. Very easy to be pigeon holed if you stay 5 years. I snagged my associate and found a much better Dept. and took off. I have friends who have left around the same time as I and they are all better off. Those that have 7 years up that we have motivated to attempt leaving are kind of stuck. Department's want them to demote to a lower level position because they do not have the required experience as this is solely focused on health care which doesn't translate easily to other auditing shops, Example ( Associate Tax Auditor, Associate Management Auditor)

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  9. Helpful (1)

    "Meh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Governmental Program Analyst 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at California Department of Health Services full-time for more than 3 years

    Pros

    Great benefits and great training opportunities. Also most areas are pretty flexible about start times and working an alternative schedule.

    Cons

    You'll be bored out of your mind things move so slowly.

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  10. Helpful (1)

    "Trying to change"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Specialist in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Department of Health Services full-time for more than 5 years

    Pros

    New, motivated upper management that is trying to instill culture change to better improve services and products to customers.

    Cons

    Still in the learning curve of said culture but I appreciate the effort and transparency.

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Found 59 reviews