California Pacific Medical Center Reviews in San Francisco, CA | Glassdoor

California Pacific Medical Center San Francisco Reviews

Updated January 3, 2017
70 reviews

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San Francisco, CA Area

2.6
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California Pacific Medical Center CEO Warren Browner
Warren Browner
33 Ratings

70 Employee Reviews

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Pros
  • good benefits to their employees, pto and sickleave available (in 9 reviews)

  • Good pay, benefits and flexibility (in 5 reviews)

Cons
  • Receive email communication about their million-dollar profit but doesn't seem to filter down to the patient care level (in 6 reviews)

  • The pay is not competitive and cost of living adjustments are no longer given (in 3 reviews)

More Pros and Cons

  1. "Sterile processing technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sterile Processing Technician/Surgical Technician in San Francisco, CA
    Former Employee - Sterile Processing Technician/Surgical Technician in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at California Pacific Medical Center (More than a year)

    Pros

    Nice place to work for good people to be around

    Cons

    Parking is horrible never no where to park

    Advice to Management

    Good person to know... easy to get along with


  2. Helpful (2)

    "Not the greatest place for RNs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Nurse II - Registered Nurse in San Francisco, CA
    Current Employee - Staff Nurse II - Registered Nurse in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I have made some wonderful friendships here and I love the people I work with including my department manager. When I first came here over 17 years ago, I was able to see what a great hospital was like to work for, before Sutter ruined it.

    Cons

    For several years now nurses (RN's) have been paid the lowest at CPMC of all the hospitals in San Francisco. We were paid so well years ago and were the leader, now were the bottom. It's all since Sutter has taken more control of the hospitals. It's not jus the hourly wages, they keep cutting our benefits which are not that great to begin with when you compare it UCSF (which pays the best and has the best benefits, and by far the best retirement pension in San Francisco), Kaiser, Dignity hospitals, and even SF General. General pays less but their benefits are tons better and you will retire from there with a great future. I work on the Davies campus and once again, we got a small 3% raise this year even though we are at the bottom of the wages, and then they increased our co-pays and employee parking increased by 50%. I mean reallly? You charge your employees $180 to park in your own CPMC owned parking garage? It use to be $120 until Jan. 1 which was already absurb. Basically, this is the culture here at CPMC....they don't care about the employees anymore. You can read other reviews on here that may say nicer things, but that's because those others are just not educated as to what they could get by working at a different SF hospital. I have dusted off my resume. I am not disgruntled, I have great friends I work with and I love my manager. But like other RNs here, we are sick and tired of the culture where the employee is at the bottom of the priorty list. Please excuse my rant.

    Advice to Management

    Increase hourly pay rate for RNs and your othe staff. Accept that we know our benefits are not that great when compared to the competition so stop trying to tell us otherwise, we aren't stupid! Develop a culture where your employees feel good about who they are and where they work.


  3. "Patient Advocate/Financial Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Counselor and Patient Advocate in San Francisco, CA
    Current Employee - Financial Counselor and Patient Advocate in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at California Pacific Medical Center (More than 5 years)

    Pros

    Good pay, benefits and flexibility. Staff is always eager to assist each other

    Cons

    Can't think of any at this point


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  5. Helpful (5)

    "CPMC Does not respect its nurses or its patients"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in San Francisco, CA
    Former Employee - Registered Nurse in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at California Pacific Medical Center full-time (More than 10 years)

    Pros

    Convenient location (Laurel Heights) in a great residential neighborhood. I always felt safe there, even working night shift, which was good since there was basically no security to speak of!

    Cons

    Oh, my... Where to start?! I worked there for nearly 11 years as an RN on the Cal Campus. Management got fatter and fatter, but they kept cutting the staffing on the floor. Even working in Labor & Delivery, there were no secretaries, no nurse's aides, no lift teams, basically no ancillary staff at night, just nurses and housekeepers. There is no 24 hour pharmacy in the hospital -- the pharmacy closes at 10pm and we'd frequently run out of medicine for our inpatients! If your pregnant/laboring mom needed an X-ray or an evaluation for anything unrelated to her pregnancy, they'd have to call someone over from the other campus. We had a mom have a suspected stroke and she waited 6 hours for a neuro evaluation! They force the nurses to work without their breaks and in frankly a toxic and unsafe environment. Management is only focused on committees and meetings, not in patient safety. The nurses are leaving in droves! I would not recommend working here or receiving care here.

    Advice to Management

    Invest more in your staff -- give pay raises so that you are competitive with UCSF and Kaiser. Staff appropriately, following ACOG and AWHONN guidelines, so that the patients are safe. Make sure that your middle managers are not bullying their staff -- listen to the nurses who are leaving now or who have left. Have your managers spend time on their units, not just walking through during the day, but at night and on the weekends. Don't forget that hospitals are not businesses! We need to be open 24/7 to serve the community.


  6. Helpful (6)

    "Downward spiral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Nurse II in San Francisco, CA
    Former Employee - Staff Nurse II in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at California Pacific Medical Center full-time

    Pros

    I enjoyed working in the ER at CPMC- Pacific Campus because of the great camaraderie amongst the staff and the common goal of making sure the best interests of our patients are ensured. From environmental services, registration, to the nursing supervisors, hospitalists, fellow ER nurses, and ER docs I have no doubt that every patient is genuinely respected and cared for. Everybody worked tirelessly to the best of their abilities.

    Cons

    Unfortunately, with management and higher administration, there is a lack of transparency. There is an unbelievable amount of distrust between management and staff. As a more senior nurse, having worked in the department for almost 9 years, there was no sense of support. Resources were lacking including staffing appropriately during high patient traffic times (I.e. Holidays on night shift). #1 reason why many RNs left was due to high stress environment including going 12.5 hrs of work with only 1 15-minute break due to understaffing. Hiring freeze continues but experienced nurses are not even applying because it is almost the lowest paid ER in the city and one of the busiest ERs in the city.

    Advice to Management

    In order to rebuild trust amongst the staff and management it is essential that respect be given both ways. Often the staff is feeling as if they are constantly at odds with management rather than being inclusive for the good of the patients. Many experienced staff have left the department because of the fear that any minute now he/she will be in trouble. Instead of a supportive environment it was run without conferring with staff. Many excellent experienced nurses have left due to challenging conditions in the department that could have been avoided. Instead, listening to staff and including staff in the discussion of department and system wide policies and procedures continue to not be done.


  7. Helpful (4)

    "Registered Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in San Francisco, CA
    Current Employee - Registered Nurse in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Hardworking group of dedicated nurses

    Cons

    Classic disorganization of supplies, constantly short staffed, lack of adequate training or ability to educate, lack of consistent management (high turn over), lack of recognition of staff on holidays but management gets large lump sum bonus every year based on budget.

    Advice to Management

    Hire more nurses and pay them what they are worth


  8. Helpful (5)

    "VERY POOR MANAGEMENT/NURSING ADMINISTRATION"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Staff Nurse in San Francisco, CA
    Current Employee - RN Staff Nurse in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at California Pacific Medical Center full-time (More than 10 years)

    Pros

    benefits...hard to make up the twenty word minimum about the pros of working at sutter....benefits about it.

    Cons

    after 13 years the struggle to find contentment with nursing at sutter has increased....Very poor management. Sutter has adapted a business mode rather than a hospital mode. Continued cuts to supplies and staff..very poor morale. lowest paid in the city......nurses treated with the least amount of respect and blue collar....all about saving money yet building 2 mutli million dollar facilities....broken, old equipment, minimal supplies, minimal pt snacks, nothing to make providing pt care easy...in turn, minimal output from nursing staff......

    Advice to Management

    decrease upper management..very top heavy , spend more on staffing and less on positions with titles....listen to nurses...we are the ones that care for the patients that generate the money.....not the people behind a desk......more and more frustrating going to work each day...always an issue from management over money


  9. "Lvn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LVN in San Francisco, CA
    Former Employee - LVN in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at California Pacific Medical Center full-time (More than 8 years)

    Pros

    As a license since 2005 I enjoy what I do.a reliable hardworking experience nurse

    Cons

    Time management overwork & getting the job done right negative people political

    Advice to Management

    Communicate effectively


  10. "Registered Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Registered Nurse in San Francisco, CA
    Current Employee - Registered Nurse in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at California Pacific Medical Center (More than a year)

    Pros

    friendly staff including doctors, physical therapist, occupational therapist and etc...

    Cons

    horrible food selections at the cafeteria


  11. "Lab"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Tech in San Francisco, CA
    Current Employee - Lab Tech in San Francisco, CA
    Doesn't Recommend
    Approves of CEO

    I have been working at California Pacific Medical Center full-time (More than 10 years)

    Pros

    Because I live near by

    Cons

    The wage is low from other hospitals

    Advice to Management

    They aware of it



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