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Call Center QA Reviews
Updated Feb 9, 2023
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Found 103 of over 182 reviews
74% Recommend to a Friend
Found 90 of over 182 reviews
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Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
- "I have been given the opportunity to learn about some products and services that I didn't know exist." (in 2 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Call Center QA and is not affected by filters.
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- Current Employee★★★★★
Pros
Great, awesome , different fun fair
Cons
There’s really no cons to this place
- Current Employee, less than 1 year★★★★★
Pros
Easy to do, doesn't take much time.
Cons
I think it may be a scam because they told me they sent my pay to PayPal under my email and I never got the money. I've tried to email for the last 2 weeks, several times and no response. They were very responsive before I tried to investigate why I haven't received my pay. Something is definitely amiss.
Continue reading - Current Employee★★★★★
Pros
Very respectful, kind, great manager and HR supervisor but the pay is low
Cons
Pay more to good employees and give bonuses
Continue reading - Current Employee★★★★★
Pros
weekends off,holidays off work from home after 3 monthes
Cons
no raises ,cant be late,customers are rude sometimes
- Current Employee★★★★★
Pros
I Worked from home, at my own time.
Cons
They hired a call center in their office other side of the country. So they didn't need my services anymore.
- Current Employee★★★★★
Pros
its simple working at home
Cons
i can't make contact with my coleague
- Former Employee★★★★★
Pros
they send you a list of all the calls u can make to get paid for and you get paid threw paypal a week after they review the forms u fill out about your call experience with the agents it is really easy tasks u make a good 50$ or more everytime u compelte the task email for calls they send depending on how many calls and forms u fill out good they also have a refer program
Cons
its not consistency so u cant do it as a regular full or part time job its just good for making a little extra cash up to 50 60$ every 2 3 weeks sometimes they dont always have calls for u
Continue reading - Current Employee★★★★★
Great work at home job!
Jan 30, 2018 - Market Research Interviewer in Memphis, TNRecommendCEO ApprovalBusiness OutlookPros
They pay directly to your PayPal within the week as promised, easy work, quick responses!
Cons
Can be overwhelming in the beginning, giving out your information and getting so many callbacks but if you are confident, you can get through!
Continue reading - Current Employee★★★★★
Pros
Assignments are clear and process is simple to follow. Got paid within a week
Cons
No new work has been assigned just have to wait it out.
Continue reading - Current Employee★★★★★
Anonymous Freelancer- Online Shopper Conway, AR
Oct 18, 2017 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Legit, you are payed on time, the communication is great. It is flexible to your daily and weekly activities or tasks. I LOVE IT!
Cons
I wish there was more assignments to establish more of an income. This would be perfect for me.
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Call Center QA Reviews FAQs
Call Center QA has an overall rating of 3.6 out of 5, based on over 182 reviews left anonymously by employees. 74% of employees would recommend working at Call Center QA to a friend and 75% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
74% of Call Center QA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Call Center QA 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Call Center QA to be benefits, management, career development and the cons to be coworkers, compensation.
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