Cambia Health Solutions Reviews

Pros

Good work environment and friendly smart employees

Cons

Changing managers that result in changing directions

Pros

The salary is competitive and you can negotiate with them. The yearly bonus is nice when the company does well. Health insurance isn't bad. They have a high deductible plan, but load up an HSA card that you can use for medical expenses.

Cons

I saw a couple of concerning privacy issues in 2019 including the public exposure of PII of over 200 users (names and emails). Another individual at the company emailed claims and payment data for 25 users to a university researcher outside the company. Legal and privacy got involved in both cases and then the issues were buried. Both employees are still working at the company. I brought up both issues with the CEO and chief security and privacy officers, but never heard back. Cambia is a highly siloed and can be a highly political environment. The CEO and COO have arguably wasted tens of millions of subscriber dollars building a cloud platform (Janus) and on a flagship product (Journi) that lacks a discernible value proposition. In addition, leadership cannibalized other products like Health Pass and MedSavvy to try and add some value to Journi. Due to multiple leadership failures in my group, we lost a VP, a Director and a couple of software engineers in a few months time. When I was there I really believed that Cambia had high ethical standards. After my experience there, I was saddened to find that we did not end up sharing the same values.

Pros

Fantastic local company culture, generous 401K match and benefits package. Growth potential for high performing employees.

Cons

Corporate leadership out of touch. Enterprise-wide changes made to address local-only issues. C-suite is trying to make a health plan a technology company while marginalizing the vast majority of their team members. Corporate policy is driving more and more to mediocrity.

Pros

Kind and helpful management, great culture, work life balance and inclusion

Cons

Low pay rate...fast paced work place..non competitive pay for job duties

Pros

Work from home culture. Some people and departments are functional, not the one I'm in.

Cons

I have never worked in such a toxic environment in which the top leader in a large department creates such a negative, toxic environment. I watch employees around me being gaslighted, lied to, belittled and abused. The culture in this particular area is so bad it drives gossip, negativity, and poor morale. It's a shame, because some areas of the company seem quite nice, with good morale and camaraderie, but this department is so bad, I would not recommend it to my worst enemy, let alone a friend. There are office jokes among direct reports to the CMO having a support group to cope with the abuse. It is frankly stunning to me that executive leaders do not realize this is going on. Or perhaps they know and do not care. It's hard to tell.

Pros

17 Days of PTO, more after year 2. Set schedules. Kind supervisors. They don't require a certain number of calls per hour. They value first call resolution more than a quick handle time. Very understanding of new people.

Cons

Busy, fast-paced call center (which I enjoy, but not everyone will flourish in that style). My only negative is that Cambia does pay less than our rivals, though not dramatically so.