Cambridge Educational Services Reviews | Glassdoor

Cambridge Educational Services Reviews

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2.0
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David P. Waldherr
16 Ratings

24 Employee Reviews

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  1. Helpful (1)

    "Internship + part time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cambridge Educational Services part-time

    Pros

    Lots of experience in your field
    Given access to high quality projects
    Can advance if willing to put in the work

    Cons

    Micromanaging
    Needs middle management
    Slow progress because of lack of middle management

    Advice to Management

    More decision making power could be given to dept. heads to advance projects more quickly


  2. Helpful (2)

    "Applicants Beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cambridge Educational Services full-time

    Pros

    Literally none. You might think "oh it's a job, even if it's bad at least I have money coming in, I just need something on my resume" but it's NOT worth it.

    Cons

    Literally everything every other negative review has said. Don't even bother interviewing.

  3. Helpful (7)

    "Sabotage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cambridge Educational Services full-time

    Pros

    +The printers
    +You'll get your own office in 2-3 weeks
    +Parking on Saturdays
    +$3 is too expensive for bottled water, free is too cheap, but $.50 is #Goldilocks
    +Free leftovers when someone quits and forgets their old lunch
    +Great for saboteurs looking for stuff to mess up!

    Cons

    -Sales are down a crippling amount in 2016 and Q1 2017
    -You won't learn any real-world skills
    -You will be yelled at, made to cry, debased in front of others
    -You will receive zero training
    -You will be expected to perform better than your predecessor immediately
    -You will be a tenured employee after 3 months (obscenely-high turnover)
    -Not even the best, most loyal employees receive recommendations after leaving
    -CEO's expectations and opinions change so frequently nobody in the office can keep up
    -CEO refuses to change, to innovate, to seriously improve his company
    -Zero middle management
    -Repercussions for negative Glassdoor reviews
    -Expected to work/answer calls/texts at all hours (including Sunday night past 12am)
    -Health plans are terrible
    -You need to work several years before receiving any serious benefits
    -Almost no vacation/time off ("alternate days" are silly and no working from home)
    -Expected to work 50 hours per week with zero overtime compensation

    Advice to Management

    You're trying to drive an overly-moist pineapple upside down cake through an 17" snowdrift on Mars at 88mph to recreate the film Back to the Future. It's just NOT WORKING. Stop hiring under-qualified, inexpensive, right-out-of-college kids for your churn-and-burn HR strategy. Hire mid-level executives who will be able to oversee and grow departments. Delegate responsibility to other executives. Treat employees with respect and stop bad-mouthing/blaming everyone with the door open. News flash: the entire office can hear.


  4. Helpful (18)

    "This company demages your self-esteem, literary ruins you! Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Cambridge Educational Services full-time (Less than a year)

    Pros

    Most of the coworkers are amazing people! The cause of the c

    Cons

    There are two-three people in the company that are back-stabbing, sneaky, and condescending. And then of course is the president. He is something else. His style of managing is border line harassment. I mean if you don't want to be ruined for life, have your confidence totally bruised, please run away as far as you can from this company.


  5. Helpful (10)

    "Worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern
    Former Employee - Intern
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    decent pay, free food, nice location

    Cons

    awful boss, sexual harassment, meetings went on for hours unnecessarily

    Advice to Management

    if the boss didn't mircromanage everything the company would actually have a chance


  6. Helpful (8)

    "A Cambridge Vice President"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cambridge Educational Services full-time

    Pros

    Cambridge values the input of all of its employees as well as those former employees who have left to pursue other avenues and interests. Experience has taught us that no single individual has a uniquely correct perspective on the company, and so we carefully read and assess all feedback both positive and negative and make adjustments accordingly.
    If you are considering employment with us, we encourage you to seek out individuals who have first-hand knowledge of the company. When you interview, we will gladly let you choose some employees to chat with in an informal and confidential setting so that you can get authoritative and current information to guide you.

    Cons

    Every workplace has its cons – and they are all different based on the individual. Cambridge requires its employees to think critically, research diligently, and communicate wisely.


  7. Helpful (15)

    "Recent College Graduates- Beware! (And everyone else, beware also!)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The free lunch once a week was a delicious distraction from this unprofessional, bi-polar work environment.

    Cons

    The CEO of this company is one of the most irrational and unprofessional individuals I have encountered in my business and professional adult life. Due to this, the company lacked any semblance of a corporate strategy and goals (short term and long term,; personal and team) were vague, poorly communicated, and changed frequently. Moreover, the company's products ('test prep' materials) were not good. Even worse: we often missed editorial and print deadlines, resulting in customers receiving orders late and/or missing large portions of the content. If the CEO and upper management of this company have one 'strategy' it is that they target young, inexperienced recent college graduates for their lowly salaried positions that deliver very little in the weigh of upward mobility, increased responsibility or skill-set improvement. What these positions deliver upon is this: long hours, low pay, disrespect from the CEO and his group of equally unprofessional and incompetent 'cronies', poor benefits, a required 'retreat' to the CEO's lake house (read: tax write off) where one would be subjected to required tasks that were physically grueling and in some ways dangerous, zero sales training or mentoring, all in all equating to a frustrating, demoralizing dead-end position. If you have gotten this far, run--don't walk- away from any possible career opportunities with this company.

    Advice to Management

    Take management classes, or hire someone capable of leading an organization. While you are at it, develop a program to mentor the young inexperienced professionals you hire and currently abuse throughout their tenure with your company.

  8. Helpful (13)

    "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Des Plaines, IL
    Current Employee - Intern in Des Plaines, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cambridge Educational Services part-time (Less than a year)

    Pros

    Lunches and the people here are great.

    Cons

    Has to be one of the most frustrating jobs I've ever worked at.


  9. Helpful (16)

    "It's a revolving door of frustration and humiliation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Des Plaines, IL
    Former Employee - Sales in Des Plaines, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cambridge Educational Services full-time (Less than a year)

    Pros

    Payroll is timely.

    Cons

    I am not sure why anyone stays here for more than a few months. The previous reviews say it all, so I won't beat a dead horse. Feel free to read them if you want to hear horror story after horror story.

    To be hired here you need to have scored extremely high on your SATs and you'll most likely have to take it again before being hired. So, while the employees are smart, the CEO (owner) never allows anyone to use that innate intelligence to better his company because he is myopically focused on micro managing and controlling every aspect of his employees work and lives. Nearly every employee is repeatedly demeaned, humiliated, yelled at, made to work ridiculous hours that they are never truly compensated for, given tasks that have nothing to do with work, made promises that never materialize, and are subjected to endless meetings so he can have metal diarrhea with an audience. As far I can see, all employees here are whipping boys to the CEO and the head of sales. There will be little to no real training and you'll be immediately berated for not knowing how to do your job - assuming someone actually told you what your real job was.

    So, why do a handful of people stay more than a few months? Well, those at the very, very top (typically those over the age of 45 who the CEO cannot berate publicly) tend to stay. But, behind closed doors, they too will tell you how difficult it is to work there. They stay because they need the money. They know that the company does a great job marketing itself but has no true follow through with its customer base; they're left to figure things out on their own.

    Advice to Management

    HIre a CEO from outside your company. Turn the reins over to him or her and step away from the sadistic culture you've created. As another reviewer put it, "The rats are fleeing the ship."


  10. Helpful (15)

    "Upsetting, unappreciated, and underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cambridge Educational Services full-time

    Pros

    I have never worked anywhere else where your fellow employees are such good friends! The products made by Cambridge are top notch and the result of a lot of hard work.

    Free lunch on tuesdays is nice. Location isn't too bad, easily driven to as long as you don't mind highway driving. The blue line also gets you pretty close.

    Cons

    The benefits are VERY restrictive. Starting you get 1 week of vacation to cover a 2 year period, as you have to work for 8 mo-1year to be eligible for vacation. You can also only take these vacations in a few parts of the year. You do not get any sort of retirement plan/401k/ira until you work for 3 years (which a very select few make it to) You are only given 3 sick days, in the place of days off they have alternate days which allows you to work extra hours to take a day off in the future, however, you are not allowed to use normal extra hours worked to qualify for this. Working from home is a rare occurrence.

    Employee appreciation is an issue, there are some nice outings but in the office if you are not the head salesperson, you might as well be chopped meat. He gets what he wants regardless of how many rules he breaks in the process, this is infuriating as you will be demeaned and punished for the same actions he routinely does.

    Pay - Pay is generally about 30-40% lower than jobs in the same realm with double the responsibility. This is accomplished by the CEO promising 6 month reviews where you will get a raise - more often than not you will be given a reason why you do not deserve a raise, or you will be given a very small raise in place of a vaguely promised larger one. Sales jobs are advertised as making up to 200,000 a year, but in reality the only person making that is the head of sales. No one is paid overtime here. I am sure there are people who are eligible for it but just aren't paid.

    Be very careful taking a sales job here, as your job will be reduced to feeding leads and sales into the head salesman.(This means no commission for you)

    The company is ran on a skeleton crew at all times. Sales and publishing seem to be the only departments that are fully staffed.

    I could go on and on but I will get to the CEO as even though it is all over this page, it needs to be written.

    The CEO is a nice guy but a horrible horrible boss. He doesn't seem to realize the company is beyond the management skills of one person, but he will not give up any responsibility to those he "trusts". The CEO is forgetful which causes arguments and accusations of people not doing their work. He is condescending and vengeful, he will humiliate you in front of others to prove a point. He will not let you speak about anything, and if he does it is usually so he can berate you for what you say. He has severe trust issues which you will feel daily, this is why there is very little working from home. in addition to this there are the odd instances of sexism, borderline sexual harassment, personal insults, and extreme favoritism.

    The average length of employment here is about 6 months, local schools are advising their students not to take jobs here. Really most everyone quits here because they hate the job, are overworked and underpaid and experience endless frustration.

    Advice to Management

    Let other members of management take over some responsibilities. Take a step back and realize that your employees are very unhappy and that is why the turnover rate is so high. Make the benefits more enticing if you don't want to pay employees more, you are being outclassed by every company around you and people know it.


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