Camden Property Trust "upper management" Reviews | Glassdoor

Camden Property Trust Employee Reviews about "upper management"

Updated Jul 19, 2019

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4.5
88%
Recommend to a Friend
99%
Approve of CEO
Camden Property Trust Chairman and CEO Richard J. Campo
Richard J. Campo
273 Ratings
Pros
  • "Great benefits and training in house(in 52 reviews)

  • "I have loved being a part of a great company that cares for their employees like their own family(in 24 reviews)

Cons
  • "On some occasions it seems that even when you bring an issue to HR or upper management no action is taken(in 24 reviews)

  • "Work/Life Balance can be tricky at times but it's getting better(in 13 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. Helpful (2)

    "Workplace Excellence!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager in Cedar Park, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Camden Property Trust full-time for more than 8 years

    Pros

    Camden is built on core values that allows us to be empowered and have fun. Camden offers a number of different programs we can participate in such as the mentor program, Camden blogs, management advisory committee as well as some creative teams for our awards ceremony and conference skits. Camden offers great perks for it's employees - my favorite is the corporate suites. Benefits are great as compared to previous employers within the same industry.

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    Cons

    As every workplace has it's room for opportunities - I would have to say that head count per property could be reviewed for improvement. Seeing that Camden is such a great place to work for the number of upper management positions rarely come available leaving little room for advancement.

    Advice to Management

    Continue to initiate reinvention.

    Camden Property Trust2017-05-27
  2. Helpful (2)

    "No support!"

    StarStarStarStarStar
     
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Camden Property Trust

    Pros

    Benefits, PTO, quality of properties.

    Cons

    No support from upper management, especially in the AROC market. No development of team members at local level, unless you are liked by regional leadership. Regionals never visit properties unless it’s a walk with the upper leadership team. In 2019 my regional has been to my property 4 times, and those times were during property walks. There are two Camden cultures.

    Advice to Management

    Develop a way to hold the regional managers accountable for visiting properties. Don’t just tell them, develop a strategy to enforce it. Pay attention to who you are hiring, especially in upper management roles.

    Camden Property Trust2019-07-20
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  4. Helpful (4)

    "Good Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Camden Property Trust full-time for more than 8 years

    Pros

    Good open-door policy. Awesome company culture and they give back to the community. The perks are great from guest suites, year end bonuses, and employee fun days.

    Cons

    Career advancement is based on favoritism. If you are not “memorable” then all your hard work and effort will be for nothing. On some occasions it seems that even when you bring an issue to HR or upper management no action is taken.

    Advice to Management

    Stop the favoritism, this will cause the company to lose valued employees. Listen and stand up for your team when something is wrong, don’t let things slide. Try completing an anonymous survey in Orlando to see how employees truly feel regarding how they are treated in the company.

    Camden Property Trust2019-06-10
  5. Helpful (9)

    "Company has Terrific Promise but Inconsistent Execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Camden Property Trust full-time for more than 3 years

    Pros

    Compensation plans are very generous to community managers and maintenance supervisors. This is especially so, given the bonus structure to include stock rewards annually. Lease up programs are also very generous with the stabilization bonus trip. There are also bonuses in place based on company performance alone and are in addition to individual or property performance. The option to have a discount at any community and extend that to a family member in lieu of the employee is also very nice. Specific markets are more challenging, given limited inventory, geography constraints, and or pricing for housing. Training for associates is extensive and Camden does offer a spectrum of resources to set associates up for success. The mentor on-boarding program is a terrific introduction to the culture and sets an example of the tone the company looks to incorporate. Camden does a lot to create their brand and provides on site management with tools to “do the right thing” for their customers. The flexibility of managing operations and making financial decisions is a big win for the organization. It offers autonomy and buy-in. Support departments and community online resources are well stocked. Camden seems to have support person for every department and or role. This makes on site operations very streamlined. Engaging with these departments at the annual conference is also a huge help and creates long lasting bonds. This extends to the CEO’s and board members alike. All of whom are engaging, warm and create an experience unlike any I’ve seen at other companies. While the search feature for online support needs some tweaking, the information available is expansive. The online dashboard is also an invaluable tool and takes a huge burden off of operations and also offers universal transparency. The business services team is also very forward thinking and is constantly looking to provide helpful and ingenious platforms. While the progress is not always over night, it’s supportive to see that it’s in motion. The IT department is also extremely responsive and apt to provide a same day resolution. Upon start date, all login criteria is made available and team members have instant access to necessary platforms. The development team is a well oiled machine. You can tell how effective the collaboration process is and the projects show that in the thoughtfully curated details. While Camden doesn’t operate everywhere, the new and redeveloped sites are typically well-thought and meticulous.

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    Cons

    Growth is limited unless you are willing to relocate to another market both outside of your regional city and or state. California specifically has only 12 properties currently in operation and very limited development in the pipeline. Compensation should be evaluated on a regional level and based on the cost of living. Offering a universal housing discount doesn’t create a competitive offer when you compare markets like Houston and Phoenix to Miami and Los Angeles. While the company is competitive within the REIT world, they operate in markets that are saturated with third party and private competitors. Within these specific sub-markets, fully comped units and percentage-based leasing incentives offer enticing packages and ultimately provide sustainability in very cost-prohibitive locations. Rather than working in a reactive manner, to counter offer associates who are leaving, or adjusting base rates after associates have left, a more in-depth market analysis should be created. Over the past year the company has seen onsite turnover for over 2/3’s of its community managers. Long-standing team members with 8-10 years of tenure have now dwindled down to 4 years or less. This turnover exposure was also mirrored in subsequent roles such as the maintenance supervisor and assistant manager roles as well. The Los Angeles market alone, saw turnover for all three of these roles at over 66%. Employee disengagement is a direct result from a lack of leadership. The regional office for Southern California is lacking in connection with its on site team members. The absence of support has systemically translated into devaluing great employees. Expecting high performing team members to burden the excess of vacant roles is not a sign of true leadership. Team members are not motivated by affirming words of encouragement alone. Tangible support efforts, strategic operation-based planning, and a “boots on the ground” approach would all yield more productive and team-based results. What’s more, hiring regional level supervisors who are new to their role, new to Southern California, and or have never worked in the Los Angeles market, are missed opportunities that not only put the supervisor at a disadvantage, but the on site team as well. For a manager in this position to then utilize a 4 hour monthly visit, in order to have adequate understanding of the market and or their site team, is beyond unreasonable. Local communication for career opportunities is disappointing. Employees often know ahead of time who will be given a role and this has been communicated by regional management. The unprofessional politics and discouraging communication to employees is very disheartening. With the open communication culture the company strives to create, upper management should be more tactful in their approaches. Follow through is also lacking. Employees should be provided with a career path and direction, rather than simply being told that they are not the right candidate. Training programs are still a work in progress. Limited in-person training is not effective and travel to corporate office for training is not the best use of time, especially given California’s challenging traffic. Some material is also out-dated, not market specific, and is not role specific. For example, plans should be created so that managers are not taking leasing 101. Maintenance is also being directed to take training for cost saving operations wherein the regional expense savings do not align with the rest of the US. Development plans have become exercises instead of training tools. Management lacks commitment to consistency and follow through. Strategies and communication protocols also change on a monthly basis, making expectations confusing. While this experience has become a reality in Southern California, it does not appear to have the same effects throughout the country or at the home office in Houston. All of which make the Southern California market the more disappointing.

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    Advice to Management

    Evaluate current regional management and the pattern of employee concerns and turnover. Better market knowledge to improve local operations for California regions. Incorporate development plans in markets with stagnant growth.

    Camden Property Trust2018-10-18
  6. Helpful (8)

    "Human Resources and Regional Management failed to follow up and provide a comfortable and safe work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Leasing Consultant in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Camden Property Trust full-time for more than 3 years

    Pros

    Amazing benefits and a promise of great company culture.

    Cons

    Human Resources fails to follow up or even initially reach out with employee harassment. What is also disappointing is that the Regional Managers do not take the lead to ensure that employees are not being harassed by residents and internal Camden employees even after it was reported multiple times. Ultimately I was looking forward to having a long and successful career with Camden but it is not worth the ongoing harassment and dismissive attitude from upper management and HR. Work place harassment is not taken seriously which is completely shocking as Camden is advertised as a “great place to work”. Career Growth is also difficult due to regional management setting appointments to provide career coaching and either failing to follow-up or cancelling multiple times. I did not feel valued as an employee.

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    Advice to Management

    Los Angeles is completely disconnected from the corporate headquarters in Houston. Human Resources needs to be more in touch with California laws, values and culture. Management needs to take workplace concerns seriously and have timely follow up with onsite employees.

    Camden Property Trust2018-08-03
  7. Helpful (3)

    "Too much for too little"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Leasing Consultant in Austin, TX
    Doesn't Recommend

    I worked at Camden Property Trust full-time

    Pros

    Benefits are great. You can buy stocks

    Cons

    No work-life balance Culture is shoved in your face Commission is low Overworked and underpaid Upper management plays favorites

    Camden Property Trust2018-05-14
  8. "Limited Growth but Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Camden Property Trust full-time for more than 3 years

    Pros

    Great work environment. Schedule is pretty easy, never really work nights. Easy software to learn.

    Cons

    Limited room for growth. Favoritism can really disadvantage those who want to move up. Sometimes complaints reported to HR or to upper management fall on deaf ears.

    Advice to Management

    Research why were were in the top 10 best companies to work for and then fell to mid twenties.

    Camden Property Trust2018-03-12
  9. Helpful (9)

    "Used to be the best in their class....but became too greedy and lost their culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Camden Property Trust full-time for more than 5 years

    Pros

    Great benefits! Great technology! Pretty okay training. Access to resources to help you perform well.

    Cons

    The company has changed over the years. They have gone from being customer focused and first to being money driven and its sad. They overwork their employees and fire them over personal reasons and not performance reasons. Managers fear their supervisors and it trickles down. They used to tell you its okay to make a mistake because you learn from it. Now its just become a hostile and unhealthy environment to work in due to over analyzing yourself to make sure that upper management will approve. They are the best property management company, but at what cost are they willing to take. They've lost a number of long term employees. The employees used to love coming to work for Camden because they had great values and put their employees first and cared about the residents. Not any more.

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    Advice to Management

    Stop nickel and dimming your residents and find better ways to increase revenue because they see the changes and are loosing interest in the values you do have because of it. Remove unneeded things and offer new things. Keep up with the changing times. Renovate communities with higher priced competitors in great locations instead of building new communities and acquiring new acquisitions. Listen to the ideas of your onsite employees. Pay attention to all the past CCN's and turnover rates in the last 3 years from all cities. Employees that have been there for 10 plus years know Camden and how great Camden's culture used to be and see the change. Take a closer look at your leaders. Some have their own agenda and march to their own beat and its not inline with Camden's culture.

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    Camden Property Trust2017-08-22
  10. Helpful (3)

    "Leasing Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Camden Property Trust full-time for less than a year

    Pros

    Vacation time, sick time, 401K, United Health Care, commission and bonuses. Properties are well kept and easy to lease. Management takes a lot of time to market and create custom property brochures so that every client knows what Camden will offer before renting. Camden also provides a call center so that if offices are busy or closed customers will always have a Camden employee helping them.

    Cons

    Some properties are understaffed leading to an overwhelming work load for both maintenance and office staff. As a leasing consultant we do not get weekend days off and I know thats something that we sign up for. I wish upper management would at least give one weekend day off per month mandatory that would not count as a vacation day so that we have a better sense of work life balance.

    Advice to Management

    Effective leadership is imperative! An effective leader will always do their best in a good or bad situation and include staff in why the decision may have been made. Some managers are micro managers or don't listen to problems and others give lots of empowerment and do listen. I hope that upper management will have more training classed for Managers so that they can be the best leaders and if managers have had problems that they are seriously felt with. I personally am extremely thankful to work with the leader who listens and makes me feel empowered every day.

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    Camden Property Trust2017-04-26
  11. Helpful (1)

    "Great Company - Horrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Community Manager in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Camden Property Trust full-time for more than 3 years

    Pros

    Benefits are great through United Healthcare and very affordable. The is a ton of training classes as well as online classes. Great for development on your career and personal life.

    Cons

    Growth is always there however you must be he popular person or a true brown noser to achieve. Management lacks the ability to lead. When you speak to the two upper management members they are too busy giving excuses and not seeking solutions.

    Advice to Management

    Higher upper management needs to step in and really look at Phoenix. Employees are quitting not because they found a better job but because the thought of going into work every day knowing your career is going nowhere because you don't brown nose is horrible. I personally have gone to management and you are immediately labeled as impatient and having attitude. Well clearly this is not the case as turnover is already high for 2017 and it's only February. The group meeting is only good if you actually start making changes and start with your management team. It's sad that you have three properties who can't hold employees and yet nobody bats an eye.

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    Camden Property Trust2017-02-14
Found 24 reviews