Campaign Monitor Reviews | Glassdoor

Campaign Monitor Reviews

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Found 61 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
0%
Approve of CEO
Wellford Dillard
3 Ratings
Pros
  • "Working with Campaign Monitor is fun(in 12 reviews)

  • "Perfect panoramic view of Sydney harbor on the 37th/38th floor(in 6 reviews)

Cons
More Pros and Cons
  1. Helpful (6)

    "Challenging Company, Positive Outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Campaign Monitor full-time for more than a year

    Pros

    I love working at Campaign Monitor. It's challenging, but I like that I'm always learning new things. I work on a great team and leadership does care about it's employees. There have been a ton of changes, but that's not a surprise since they acquired new companies last fall. Integrations are tough!

    Cons

    Time zones and global team challenges continue to be an issue. Nothing that a little process can't fix.

    Advice to Management

    Spend time getting to know your teams. I know everyone is distributed and that can be tough, but learning about your team members makes work across the globe easier.

    Campaign Monitor 2018-08-27
  2. Helpful (8)

    "Puppetry, Mediocrity and Ego-driven Fluff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Campaign Monitor full-time for more than 2 years

    Pros

    Most of the senior management is in Nashville - which thankfully I do not live within.

    Cons

    Sloppy acquisition-focused management structure. Expect newly acquired companies to adapt to the CM way of doing things with no training. It's like they just expect one to know how this mediocre assembly of ESPs try to get things done. Senior Management is heavy, non-transparent and makes decisions in a knee-jerk manner (with cowboy boots on). All of the talented folks in senior and mid-management are leaving. Favoritism...

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    Advice to Management

    Let go of the fat. Realize that Nashville is not the center of much - except maybe some good music and a decent chicken sandwich. Stop speaking to the majority of your newly acquired employees like they are 25 years old and right out of college. We know how to work efficiently, have life experience and actually get things done.

    Campaign Monitor 2019-04-28
  3. Helpful (6)

    "Lots of people are leaving, and it's not hard to see why"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Campaign Monitor full-time for more than 6 years

    Pros

    • Nice office, generally nice people that are saddled with the same problems as you • "Free" lunch on Wednesdays (perks like this are a bit of a double-edged sword, as some would rather make more in their salary than receive benefits like this as they have to be paid for somehow) • generous PTO package • good benefits package overall

    Cons

    • Pay isn't great. Not terrible, but definitely subpar. • Don't come here and expect regular or big raises. Many go years and years without getting one and unless you get a major title change or promotion you can't ever expect any kind of regular compensation increase. Not even cost of living increases. • Since the acquisition/merger, responsibilities per person have steadily increased but pay hasn't increased...

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    Advice to Management

    • Leadership is widely viewed by employees as being out of touch and tone deaf. Learn to listen and learn to read the room. • Culture is not themed parties or the occasional free pizza party or cocktail hour. It can't be forced and you have to practice what you preach. • Pay your employees better.

    Campaign Monitor 2019-04-10
  4. Helpful (6)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Campaign Monitor full-time

    Pros

    The people I worked with were great, but they are all leaving so not sure if this still counts Work life balance is pretty nice, good vaca time

    Cons

    Empty promises and lying to employees- I was strung along for months with the promise of a promotion and basically lied to multiple times until they finally told me (after about 5 or 6 months) that they would no longer be promoting from within No real opportunities to grow- can't speak for the rest of the organization, but I can say with certainty that you will not grow professionally in the sales org. Management-...

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    Advice to Management

    Empower your employees instead of intimidating them (and don't lie to keep them around) In order to hire and retain talent you need to improve pay, set reasonable goals, and get some new managers

    Campaign Monitor 2019-04-09
  5. Helpful (9)

    "Used to be a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in Remote, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Campaign Monitor for more than 4 years

    Pros

    Brilliant team, all around nice folks to work with.

    Cons

    Poor leadership, salary, benefits, HR, equipment, training, apathy, tools

    Advice to Management

    Invest in comprehensive staff training on the product. Look at industry median for salary. Show staff you value them with better wages and expert training.

    Campaign Monitor 2018-09-20
  6. Helpful (11)

    "Downward decline with new leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Campaign Monitor full-time for more than a year

    Pros

    -Friendly coworkers -Great product

    Cons

    -No transparency from stiff new C Suite -Company culture has been collapsing since Campaign Monitor’s investment group acquired Emma and Delivra -Promised benefits never delivered

    Advice to Management

    Prioritize company culture and the FEW people left that have made Campaign Moniter successful. Morale has gone from 100 to 0 very quickly - it’s obvious profits are prioritized above people and many feel taken for granted.

    Campaign Monitor 2018-08-02
  7. Helpful (18)

    "Going downhill quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Campaign Monitor full-time for more than 4 years

    Pros

    My coworkers were very friendly

    Cons

    Team morale at an all-time low A lot of layoffs and departures of valued staff Reduction of benefits and perks Raises and promotions are promised but there's no follow through Hard to move up or grow in your position Not many opportunities to learn Becoming increasingly less remote friendly No transparency Cares more about profits than retaining/making customers and employees happy Notice all the 5-star reviews...

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    Advice to Management

    When I first started at Campaign Monitor I couldn't believe how lucky I was to work with such a wonderful, friendly, welcoming and intelligent team of people. You could tell that everyone was passionate about the company and the work they were doing and genuinely loved being there. It breaks my heart to see how far removed Campaign Monitor is from that now. They've lost their soul and have replaced it with money. I would...

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    Campaign Monitor 2018-08-29
  8. Helpful (15)

    "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Campaign Monitor full-time

    Pros

    Smart people who want to want to learn and make a different. Beautiful office with a view of Sydney harbor.

    Cons

    The company has no real leadership and only cares about cutting costs. The current CEO is a placeholder with no power as the board chairman makes every decision, which isn't too bad since the chairman is at least smart and the current CEO is a moron. The technical leadership was so poor they decided to split the responsibilities between two people, one who stresses out every other week due to being in over his head, and...

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    Advice to Management

    Adam should hurry up and sell the company or live by our values and get a group of real leaders before all of us leave.

    Campaign Monitor 2018-08-25
  9. Helpful (15)

    "Beware, they are Imploding!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Campaign Monitor full-time for more than 2 years

    Pros

    Friendly people, good perks, flexibility to try new things, data-driven culture.

    Cons

    The company has been imploding since the CEO left in the summer of 2017. People are rushing out the door, so don't bother applying. We raised too much capital too quickly and can't live up to the valuation.

    Advice to Management

    Do your best to right the ship, but it's going to be tough.

    Campaign Monitor 2018-01-04
  10. "CM Benefits Review"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in San Francisco, CA

      I have been working at Campaign Monitor full-time for more than a year

      Pros

      Catered lunches, snack and drinks, open space for collaboration, decent insurance and commuter benefits

      Cons

      Doesn't offer some premium employment benefits, can't really complain though

      Campaign Monitor 2017-12-04
    Found 61 reviews