Campus Advantage Reviews | Glassdoor

Campus Advantage Reviews

Updated July 21, 2018
96 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael J.Peter
47 Ratings

96 Employee Reviews

Sort: PopularRatingDate

Pros
  • "As a student, I have been working as a community assistant/marketing assistant for over a year now, and I love this job" (in 4 reviews)

  • "Great People, Great Support, Great Company" (in 3 reviews)

Cons
  • "Sites are greatly dispersed from a central corporate office, but offset by presence of Regional Managers" (in 4 reviews)

  • "There are no cons that come to mind" (in 4 reviews)

More Pros and Cons

  1. "Community Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Campus Advantage part-time

    Pros

    Big on resident life, has great values, care about opinions of employees, and corporate representatives are very friendly

    Cons

    Pay is pretty basic even though you do a lot. That’s the only thing I could think of

    Campus Advantage Response

    Feb 27, 2018 – Reputation Management Specialist

    Hello,
    Thank you for taking the time to share your experience with us. Our company heavily focuses on our values and employees, so we are incredibly happy to hear that you have experienced this.


  2. "Great With a Few Exceptions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Assistant in Baton Rouge, LA
    Current Employee - Community Assistant in Baton Rouge, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Campus Advantage part-time (More than a year)

    Pros

    Great job for college students who are looking to gain quality job experience. I have loved getting to know everyone in the community and in the office. The management enforces the idea of "school first, work second", as they schedule around all your classes and exams.

    Cons

    his job is not for faint of heart and you must be VERY flexible, especially with "on call". When you are on call, which you will be around 1 week out of the month, you must be ready to attend to any resident emergency at all hours of the night. However, you are only paid for time spent tending to emergencies. For example: you might not be able to go out with friends all week because you might get a call, and on average you will only spend around one hour or LESS on call per week. Overall you will find yourself with more responsibility and less pay than at many other jobs; more responsibility can definitely make you feel more valued as an employee, but financial compensation for the extra work would be much appreciated.

    Advice to Management

    I get that you are looking to save money by reducing cost for On Call by doing it this way versus a reduced hourly pay. However, this GREATLY drives down the effectiveness of on call, as employees have little to no initiative to answer the phone because they are not being properly compensated. This is not including the fact that it leaves employees feeling like their time and service is not appreciated. If you are willing to sacrifice the reliability of the On Call Service and the safety/well-being of your residents in order to save money, I understand; you are a business that must sometimes make hard decisions. However, I thought you should at least be informed from someone who sees this on a day-to-day basis.

    Campus Advantage Response

    Jul 24, 2018 – Reputation Management Specialist

    We are so glad that you have loved getting to know everyone in the community! We are also glad that you are able to work, while being successful in school! We appreciate your point of view, and we... More

  3. Helpful (1)

    "A modern day Campus Crest but at least they had a proper lease."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    My time at CA showed what exactly I don't want to be.

    Cons

    To better serve you, I have broken down exactly why Campus Advantage severely lacks in comparison to other companies:

    Corporate Support: CA as a whole lacks the structure to ever be great. Regional Managers serve as a face to call and not a face to help. In CA, you can be amazing one week and once ownership puts pressure on CA, you are now the enemy and become the point of attack. When my regional would come to town it would be solely for her to go to lunch and tell us we need to get leases. Not once did she offer support, training, or offer assistance for our property. Furthermore, once we would come forward to her with issues - missing leases, fake leases, bills not being paid, lack of leadership, and no training , you would be met with a fake sense of caring and yet again, no action.

    Childish Mindsets: The corporate team that we had interactions with such as our regional, student experience, etc. would openly talk about other employees around our staff. In my eyes, that is 100% inappropriate and wrong. For a company that prides themselves in cooperate culture and MOJO, it's interesting that this is how we decide to behave. People who pray on individuals downfalls but great them with a smile is what you will see in this company.

    Reporting - How is it that companies that have existed for shorter times than CA have fostered a much better sense of reporting for leasing, financials, and market trends? It's simple - CA is a modern day Campus Crest; They want numbers and no foundation. CA is not an item line company - they just create ideas as they go and hope for the best. They spend money freely and have no means of collecting metrics. When you examine the reports of Peak Campus / Cardinal / Scion / ACC, you will see a trend - THERE'S HISTORIC's and real live data with oversight. All CA can offer is an acronym for a report that you have to design on excel, which will vary among region because there is no corporate standard, or use the items that have been taken from other companies.

    Oversight: CA has no oversight over their properties. Instead, they take vacations, sit on boats, and only come to help once things have gotten bad. At my property, not a single market survey was uploaded or completed for a span of 7 months. 7 MONTHS! Delinquency was at an all-time high, leases we sloppily put together, counted with no documents or guarantor, concessions weren't accounted for, or files were simply missing.

    Training: STOP HIDING BEHIND THE ACADEMY. Just because you added some new photos to the front page, doesn't mean you've revised the training programs. Student Housing is hard but until you accept the fact the systems you have in place aren't succeeding, your company will never retain the talent it needs. Your policy manual is dated and the Onesite support is for an older system no longer in use. Every company I have worked for has had a training system in place. At my property, upon arriving I discovered my entire staff wasn't in compliance within the Academy. To put this in perspective, not a single staff member knew the protected classes because they have never been trained on fair housing. Providing support isn't hard; An RLS can on-board an LM and show them the systems they use - a facilities manager can host live training each week. It's not a hard concept - you just choose to neglect your people.

    Student First Experience - Truthfully, no one cares about this. The member leading this program is basically a glorified RA, who talks about everyone and pretends he is bettering the lives of students by hosting a Grill & Chill on the deck. * I use an asterisk because the AP process takes so long, we probably won't have the money for it or the amenities are broke / no paid.

    Policy - How can you hold people accountable when our corporate team lacks the ability to follow / know what policies we have? An entire company should operate across the board the same. When you walk into a Peak Campus property, you will find everyone doing the same thing. CA is not like that and makes as they go. Practice what you preach!

    Leasing Documents - I have networked with numerous people within the company in the same position that I was in and have found that nearly everyone has had a discrepancy within their lease and it wasn't fixed. The lease language is vague and at times is the completely wrong state. The best example I like to use for this is the Insurance and Indemnification Addendum. The lease requires that residents have insurance but not a single person enforces it nor does CA have a national vendor. Back to my original point, practice what you preach.

    Catalyst - Catalyst is a modern day scam and puts properties at a financial loss. There are so many better services out there such as Jumper, Leaselabs, Squarespace, that will provide better pricing and better results. I found myself having to continually keep track of catalyst accessing wrong charges, not tracking data, or taking charge at all. Their reputation management program is a waste and rather than improve, they celebrate having two properties in the upper 90's for ORA. That's not impressive. Lastly, it's important to recognize that the leadership team owns Catalyst and is quite literally robbing owners of their money. It shouldn't cost 100+ dollars to make a flyer off Canva.

    Positive Reviews - To anyone reading this, before you negate the review with the volume of positive reviews, I ask that you pull up Linkedin and search for the people writing the reviews - they're all current employees that either work at easy properties, or the corporate level. Do your self a favor and look elsewhere.

    Work Life / Balance: You will not have it at this company; Your regional will but you will not. The corporate team would rather work you to death than offer you the help to get you through. Getting help seems like a burden for them.

    RLS: How can an RLS be a part time support? Leasing is a full time job and it needs to be a full time priority. We need to examine how we lease and what we can do to be better instead of smiling and pretending all is well.

    Advice to Management

    It's so easy to clean hour and blame the on-site staff, which in some cases are true. But in more cases than not, it falls on your corporate team. You will never be the best until you address how you operate. Stop taking vacations and invest in your self and everyone around you.

    Campus Advantage Response

    Jul 18, 2018 – Reputation Management Specialist

    While it pains me to read this review, I appreciate you taking the time to share your experience. Without knowing the details of what position you were in, nor what property you were at, it is... More


  4. "CA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Campus Advantage part-time

    Pros

    Resume Builder/Flexibilty/Move up in Company

    Cons

    Communication only reaches the managers

    Campus Advantage Response

    Jun 29, 2018 – Reputation Management Specialist

    We are happy to hear that you have flexibility, as well as the ability to move up in your part-time role. Communication is highly important to us, so it is critical that you are communicating that... More


  5. "Tunnel vision perspective on real estate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Sacramento, CA
    Former Employee - Property Manager in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Campus Advantage full-time (Less than a year)

    Pros

    Offers acceptable salary compensation for employees.

    Cons

    Disorganized. Management structure puts too many hands involved at one time which halts any progress from being made. Constant conference calls with no results that are an interference to the work day. Lack of communication from top level down. Upper management does not properly assess market needs, trends, or the best interest of the asset. Tunnel vision perspective on real estate markets, assumes a "one shoe fits all".

    Advice to Management

    Consult local attorneys in relation to local and state laws as leases are not always transferable from state to state. Different markets require adaptability and change to meet the needs of the asset. A one size fits all approach does not work in all markets. Too many upper management individuals are involved on projects and are stretched too thin to make effective and timely decisions. The interruption of continual conference calls halts the management team form being used effectively.


  6. "Community Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Assistant
    Current Employee - Community Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Campus Advantage part-time (More than a year)

    Pros

    I love that CA allows me to build relationships in my community and meet new people. I love the experience that I have gained and love each of my residents.

    Cons

    Poor pay, long hours, "job first, school second" mentality at my property. The job description is nothing like the actual job you do as a CA, which is sometimes fun, but other times sucks.

    Advice to Management

    Pay the CAs more. 9/hour is not okay for the work we do.


  7. "former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Campus Advantage full-time (More than a year)

    Pros

    great, fun people to work with

    Cons

    salaries are less than desired

  8. "Community Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Campus Advantage full-time

    Pros

    Flexible hours and friendly staff

    Cons

    Pay was awful and most likely had to work double shifts


  9. "Leasing Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Campus Advantage full-time

    Pros

    Nice people and a good culture. I have learned a lot working here.

    Cons

    Lack of diversity in the workplace and job is demanding at times.

    Advice to Management

    Listen to the employees a bit more.

    Campus Advantage Response

    Feb 27, 2018 – Reputation Management Specialist

    Hello,
    We sincerely appreciate you taking the time to share your feedback with us. It is great to hear that you enjoyed our culture and that you learned a lot at our company. Please note that we... More


  10. "Community Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I enjoyed working for this company. Good part-time job. Works around your school schedule

    Cons

    I cant really think about many cons but the fact that if they dont like you, you wont be promoted.

    Campus Advantage Response

    Feb 27, 2018 – Reputation Management Specialist

    Hello,
    We are so happy to hear that you enjoyed working with us. Our company places an importance on work/life balance for all employees, and we are thrilled that you experienced this.


Showing 96 of 96 reviews
Reset Filters