CampusEAI Reviews | Glassdoor

CampusEAI Reviews

Updated Dec 27, 2019

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2.7
40%
Recommend to a Friend
41%
Approve of CEO
CampusEAI Executive Director   Anjli Jain (no image)
Anjli Jain
59 Ratings
Pros
  • "No Pros only cons in this company(in 6 reviews)

  • "Good work environment, satisfied with the salary and best facilities including transport(in 5 reviews)

Cons
  • "Distressing HR policies,there is no policy which favors employee(in 10 reviews)

  • "No HR policies, Harassment to the core to female employees(in 7 reviews)

More Pros and Cons
  1. Helpful (2)

    "Great People and Wonderful Workplace!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Networking and Computer Systems Administrator in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CampusEAI full-time for more than a year

    Pros

    I had worked for 2 years. Here are my thoughts: Great policy and process Employee engagement is nice Good benefits like medical, trasportation

    Cons

    Need to improve HR policies.

    CampusEAI2017-02-28
  2. Helpful (2)

    "Does not respect employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CampusEAI full-time

    Pros

    While working there payroll was always on time.

    Cons

    Management policy and practice is a bit sketchy.

    CampusEAI2017-07-20
  3. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CampusEAI full-time for more than a year

    Pros

    Stay away from this place, they will fire you for know reason at all and not pay you

    Cons

    Everything about the place, stay away

    Advice to Management

    I can't say here ,,

    CampusEAI2017-03-09
  4. Helpful (4)

    "BlackBeltHelp - A Great Work Space for Sales and Marketing Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Cleveland, OH

    I have been working at CampusEAI

    Pros

    An aggressive firm with focus on closing more business quarter on quarter. Get to learn a lot of sales techniques. Rich Performance based reward programs to motivate employees.

    Cons

    Evening shift 5:30pm to 2:30am. Tend to loose track of what's happening in domestic space.

    Advice to Management

    None

    CampusEAI2016-10-27
  5. Helpful (1)

    "Most dishonest company ever. Not just to their employees but to clients."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CampusEAI full-time for more than a year

    Pros

    The only pro to them is well there is nothing good about them. Horrible company. They don't care about their employees at all.

    Cons

    Overworked and underpaid. Treat the India team better than US team. They don't treat US employees well, they lie, take your pay, and overwork US. They lie to prospective clients as well as current clients about cost, teams of support.

    Advice to Management

    Treat your US employees with respect.

    CampusEAI2016-01-14
  6. Helpful (5)

    "It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Tech Support in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CampusEAI

    Pros

    If you are an American working for their "Help Desk," you can work from home. Turnover is high, so you can progress quickly.

    Cons

    Here's the simple truth. This is something that You Need To Know. CampusEAI is not a startup in Cleveland. CampusEAI is an Indian call center. They are based in India, specifically Gurgaon. CampusEAI has several smaller "brand names" beneath its umbrella. These names mean nothing. The "CampusEAI Consortium" does tech support for colleges. If you work here, you will do tech support for American colleges. The pay is low and conditions are what you would expect. CEAI is an Indian call center that tries to reach out to American workers. Your accent and the fact that you live in Eastern Standard Time is valuable to them. Beyond that, you have very little to offer the CampusEAI Consortium. Your employer will make decisions and you will never know why. Your assignments and schedule will change without your consent, and you will never be told why.

    Show More

    Advice to Management

    Choose one: 1. Embrace your status as an American startup in the recovering city of Cleveland. 2. Embrace your status as an Indian call center with a large number of university clients.

    CampusEAI2015-05-01
  7. Helpful (1)

    "Great Company, but you get what you put in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook

    I have been working at CampusEAI full-time for more than 3 years

    Pros

    Great place to start a career Age is not a factor, you are promoted based on skills & talent Co-Workers become like family Freedom to work on projects thats interest and excite you Exposure to plethora of technologies and business solutions

    Cons

    Like many IT companies it is not a 9-5 job where the clock strikes 5PM and everyone leaves. High turn-over in overseas branch

    Advice to Management

    Work to reduce turn-over and improve Member Relationships

    CampusEAI2013-01-31
  8. Helpful (7)

    "Poor Management, Entry Level Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at CampusEAI full-time

    Pros

    Very little supervision, free to do whatever you please. Product is visually appealing. You are free to speak with clients

    Cons

    Overall Lack of Management. US Branch of company is led by a registered sex offender. His title is "Senior Consultant," yet he is leading the whole US office operation. Not only does he have no idea what anyone is working on, he only comes out of his office once each day to micro-manage everyone in the office and uncomfortably put them on the spot asking them what they are working on. Company is currently trying to get everyone on contract, even though some have worked there for many years without one. Contracts themselves are one-sided and only favor the company, not the employee. No HR Department at this company whatsoever. Unprofessional, unethical, and downright amateur company.

    Show More

    Advice to Management

    Pay attention to what your employees are working on, and recognize them for their achievements instead of viewing them as disposable. Hire an office manager to oversee all actions on the floor and hire some HR people.

    CampusEAI2012-08-10
  9. Helpful (5)

    "This is not for the long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Developer in Cleveland, NM
    Doesn't Recommend
    Negative Outlook

    I worked at CampusEAI full-time for less than a year

    Pros

    different technologies exposure in developement

    Cons

    This is not for the long term

    Advice to Management

    policies should be employee friendly

    CampusEAI2012-07-02
  10. Helpful (8)

    "Account Manager at CEAI"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Account Manager in Cleveland, OH
    Doesn't Recommend

    I worked at CampusEAI

    Pros

    Jovial work environment Great leadership team Easy access to management

    Cons

    The work hours are crazy Be prepared to be micromanaged to death Pay stinks No benefits No real opportunity for advancement

    Advice to Management

    You must foster a work environment where one's personal time is valued as much as one's work time. You can't work someone crazy hours every week and pay peanuts. The workers will resent you. Keep the micromanaging down- it leaves competent workers wanting to kill the person who is micromanaging them.

    CampusEAI2010-09-14
Found 108 reviews