Canada Post Reviews in Ottawa, ON | Glassdoor

Canada Post Ottawa Reviews

Updated September 6, 2017
55 reviews

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Ottawa, ON, Canada Area (Canada)

3.8
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Canada Post President and CEO Deepak Chopra
Deepak Chopra
28 Ratings

55 Employee Reviews

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Pros
  • They not just offer good pay but many job advancement opportunities (in 34 reviews)

  • Fairly easy work and good benefits (in 33 reviews)

Cons
  • Takes years before one can move from temp on call to part time/ full time (in 31 reviews)

  • UNION, dogs, part time to start (in 14 reviews)

More Pros and Cons

  1. "Network Transportation Optimization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Network Transportation in Ottawa, ON (Canada)
    Current Employee - Manager Network Transportation in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canada Post full-time (More than 5 years)

    Pros

    Out of the Box thinking, influence on the business

    Cons

    Too many stakeholders and any change. Unclear corporate strategy

    Advice to Management

    Involve everyone in the change management.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Ottawa, ON (Canada)
    Current Employee - Manager in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canada Post full-time (More than 10 years)

    Pros

    Great opportunities for advancement if you want to

    Cons

    Very military, old school takes a long time for culture to change at CPC, but management is trying hard

    Advice to Management

    Trust employees - empower them to make decisions - be open and truthful don't hide things

  3. Helpful (2)

    "Good Benefits but so much Senior Management Nepotism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Ottawa, ON (Canada)
    Former Employee - Customer Service in Ottawa, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canada Post (More than 5 years)

    Pros

    Working for CPC is beneficial for your retirement benefits if you can last long enough and are lucky enough to work with a good group of people. Unfortunately hiring is sometimes already done before the job is posted and the interview process is just to cover themselves from being deemed unfair.

    Cons

    Very much focused on Toronto and Ottawa employees for career progression. CPC does not realize how they build barriers to talented people by focusing primarily on location versus actual talent, skills, and experience. Promoting employees with only high school level education and poor management skills just because they reside in Ottawa is a real down fall. Then the same director's relatives (brother, wife, sister-in-law) also get promoted although their skill sets are subpar to their counterparts living in other areas of the country. Too much nepotism amongst senior management team.

    Advice to Management

    There should be no barrier with regards to location for promoting talent for positions that can be managed nationally. General Managers without people management skills should be removed from their positions until they can demonstrate the ability to lead by example and empathize with employees and customers.


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Ottawa, ON (Canada)
    Current Employee - Manager in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canada Post full-time (More than 8 years)

    Pros

    Great people, amazing work atmosphere and culture, great opportunities within the organization, a lot of variety in the work being done

    Cons

    Very risk-averse, so not a lot of opportunity to bring forward innovative ideas, many of the barriers that the government has to deal with, without the job security that the government offers

    Advice to Management

    Put more resources into training and development of employees, offer better incentives for high performing employees, provide access to better tools.


  5. Helpful (3)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ottawa, ON (Canada)
    Former Employee - Anonymous Employee in Ottawa, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Canada Post full-time (More than 5 years)

    Pros

    Challenging work, nice head office facility, processes well established

    Cons

    Frequent layoffs, cut-throat environment, little support from colleagues.
    People are jealous if you succeed and try to sabotage you.
    Many silos - Complex work environment.
    Little support for people who join the company mid-career - they often get fired in 2-4 years.
    Promotion opportunities are minimal. Employee training/ development is lip-service - they don't really want you to become more skilled/valuable employees. They just need to check the box to say the training was done.

    Advice to Management

    Don't tolerate workplace bullying. Foster a more supportive environment for workers at Head Office.
    Support real training - eg certifications, and longer courses. (vs 1-3 day courses)


  6. Helpful (2)

    "Product manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Ottawa, ON (Canada)
    Former Employee - Product Manager in Ottawa, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canada Post full-time (More than 10 years)

    Pros

    Developing new products, leading projects, working with others, writing processes and procedure, data analysis, research, marketing plan, review web content, good customer service, liaison amongst stakeholders, giving presentations

    Cons

    Lack of support and unclear goals for between departments

    Advice to Management

    Provide clear concise communication plans and strategies


  7. Helpful (1)

    "I loved my time at Canada Post"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Finance in Ottawa, ON (Canada)
    Former Employee - Director of Finance in Ottawa, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Canada Post full-time (More than 10 years)

    Pros

    there are a lot of dedicated people who work for CPC (from the letter carrier & front line staff all the way up through executives), the people around me made my time there enjoyable. I think it's easy to criticize management various decisions without understanding all the direct and indirect impacts. Sometimes, decisions are made on the least of two/three/etc number of unfortunate alternatives.

    Lots of opportunities for those willing to take risks and put themselves out there. I was privileged to have worked across the country, in a number of departments, and on a wide rage of initiatives.

    Cons

    CPC is clear on their position as a median compensation employer for management/exempt employees. I decided to leave for this reason alone - along with a number of other management employees. I worry about the future of the company and the ability to retain the best employees without a change / update to this policy.

    Advice to Management

    see cons - at the end of the day compensation is a big factor in employment ... not the only factor, but a significant one. the test for this is ask yourself, or your employees, what would you do if you won the lottery ... if the answer is anything other than "keep working in my current role", then you know money is a factor.

  8. "Assistant to the General Manager, Labour Relations"

    StarStarStarStarStar
    Current Employee - Administrative Assistant in Ottawa, ON (Canada)
    Current Employee - Administrative Assistant in Ottawa, ON (Canada)

    I have been working at Canada Post (Less than a year)

    Pros

    Wonderfully exciting atmosphere with interesting work. Great boss and team. Fast paced and things are ever changing daily. I enjoy juggling the GM's daily calendar and many changing priorities that come through his office.

    Cons

    As a temp, I'm not able to access certain systems and information which makes doing my job a little more difficult at times. I have to find work arounds which sometimes can be time consuming.


  9. Helpful (2)

    "Always interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Ottawa, ON (Canada)
    Former Employee - Manager in Ottawa, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Canada Post full-time (More than 5 years)

    Pros

    Dynamic co-workers, interesting project work, reasonable pay, average benefits. I really enjoyed the work I did and I felt that there was enough latitude to make my own mark and to suggest improvements.

    Cons

    It's a struggling company and it cycles through periods of job uncertainty, which can be hard on morale. Some managers expected tons of unpaid overtime without regard for personal commitments.

    Advice to Management

    Support staff initiatives, they will likely help to control costs and improve services.


  10. "Letter Carrier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Letter Carrier in Ottawa, ON (Canada)
    Current Employee - Letter Carrier in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canada Post full-time

    Pros

    The best part of this job is the benefits. You can earn a lot of money just for the benefits alone. The hours are fine but they were long. Overall it is a unionized jobs so you better get used to it quick.

    Cons

    There's a lot of competition to do well. There are many people with in this government job. Advancement is Slim or next to none.

    Advice to Management

    No comment is my comment.


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