Canada Revenue Agency Reviews | Glassdoor

Canada Revenue Agency Reviews

Updated March 9, 2017
128 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Kerry-Lynne D. Findlay
17 Ratings

128 Employee Reviews

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Pros
Cons
  • Red tape restrictions on creativity (in 9 reviews)

  • The senior management isn't great and halts a lot of progress (in 8 reviews)

More Pros and Cons

  1. "Good for work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Canada Revenue Agency full-time (More than 3 years)

    Pros

    Work life balance is pretty good

    Cons

    Pay and compensation needs to improve

    Advice to Management

    Increase compensation


  2. "Good training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processing Clerk
    Former Employee - Processing Clerk
    Recommends
    Positive Outlook

    Pros

    good pay and training provided to employees

    Cons

    hard to get a full time job there from contract work


  3. "Awesome job nd people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Union takes care of you

    Cons

    Lots of term work leaving to unpredictability

    Advice to Management

    Open communication is best advice


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good co-op experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Op Student in Mississauga, ON (Canada)
    Former Employee - Co-Op Student in Mississauga, ON (Canada)
    Recommends

    I worked at Canada Revenue Agency (Less than a year)

    Pros

    I had 4-month co-op experience at CRA and learned so much. Very friendly and relaxed environment but everyone is very focused and get their work done with extreme professionalism. Loved the experience here!

    Cons

    Too much volunteer and fundraising events that require co-op students to participate.


  6. "Tax auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Auditor in Toronto, ON (Canada)
    Former Employee - Tax Auditor in Toronto, ON (Canada)

    I worked at Canada Revenue Agency (More than 10 years)

    Pros

    Can't find a better work life balance

    Cons

    the work environment could be better

    Advice to Management

    don't treat all the staff the same when there not


  7. "Auditor Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Salary is good and work can be interesting.

    Cons

    Very political environment and managers often incompetent.

    Advice to Management

    Listen to employees.


  8. "Now 10 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Surrey, BC (Canada)
    Current Employee - Business Analyst in Surrey, BC (Canada)
    Recommends
    Neutral Outlook

    I have been working at Canada Revenue Agency full-time (More than 8 years)

    Pros

    Work-life balance, equal wages, highly unionized environment, respectful workplace.

    Cons

    The upper management are old-timers that are hardly qualified to be doing the work they do. An environment of compliance and seniority rules out any standard reasoning for change or action.

    Advice to Management

    Promote people based on skill and aptitude, rather than seniority.


  9. "CALL CENTRE AGENT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great environment all people who work there respect each other.

    Cons

    its tough convincing people you are calling that you are actually cra


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor in Calgary, AB (Canada)
    Former Employee - Auditor in Calgary, AB (Canada)
    Recommends
    Positive Outlook

    I worked at Canada Revenue Agency full-time (Less than a year)

    Pros

    Stable job, Good work-life balance, reasonable pay

    Cons

    Micromanagement at times
    No option to work from home


  11. "Taxpayer Services Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Taxpayer Services Agent in Edmonton, AB (Canada)
    Former Employee - Taxpayer Services Agent in Edmonton, AB (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Canada Revenue Agency (More than a year)

    Pros

    Excellent Benefits, great people and work environment

    Cons

    Not enough job security and hours



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