Canada Revenue Agency Reviews

Updated Jun 28, 2020

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3.9
87%
Recommend to a Friend
84%
Approve of CEO
Canada Revenue Agency CEO and Commissioner Bob Hamilton
Bob Hamilton
28 Ratings
Pros
  • "Flexible schedule with paid family leave makes it easy for a work life balance(in 112 reviews)

  • "Good pay, respectful environment, friendly people(in 43 reviews)

Cons
  • "Lots of red tape and getting things changed is hard(in 16 reviews)

  • "Forget about getting any kind of job security for the first 2 years(in 13 reviews)

More Pros and Cons
  1. "Testing Analyst"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Canada Revenue Agency full-time

    Pros

    Good pay , good work life balance

    Cons

    Nothing to complain about. Non cons

  2. "Good for work life balance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Canada Revenue Agency full-time for more than 3 years

    Pros

    Work life balance is pretty good

    Cons

    Pay and compensation needs to improve

    Continue reading
  3. "Job environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Excise Tax Auditor in Surrey, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canada Revenue Agency full-time for more than 5 years

    Pros

    Work/life balance People are retiring so lots of opportunities

    Cons

    Need to deal with tax lawyers but we are accountant. We are not trained to argue with people while lawyers go to school for four years to learn how to argue with people

  4. "Very Mechanical"

    4.0
    • Career Opportunities
    Former Employee - Auditor in Mississauga, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Canada Revenue Agency full-time for more than 3 years

    Pros

    Pension, Work Life Balance, Stress Free

    Cons

    Low Salary, Lack of Movement, Lots of red tape

  5. "7/10"

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tax Payer Services in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Canada Revenue Agency full-time for more than a year

    Pros

    Work life balance, Unionised role, benefits etc

    Cons

    Micro managing, limited career options.

  6. "Very rewarding"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Rulings Officer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canada Revenue Agency full-time

    Pros

    A lot of research involved so you never get bored Great pay and benefits Great hours especially after working at an accounting firm

    Cons

    I can't thank of any honestly

  7. "Great place to work - a lot to learn with many opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Taxpayer Services Agent in Hamilton, ON
    Recommends
    Positive Outlook

    I worked at Canada Revenue Agency full-time

    Pros

    This is a 9-5 job, with the exception of filing season with the possibility of being asked to work afternoons. Great benefits, equal employer, always interesting. Requires problem-solving, ability to work independently.

    Cons

    Call centre environment. Working at a screen and answering calls all day (resulting in fatigue and headaches). Call time is monitored and can be questioned if not meeting standards. High-pressure job as performance is regularly measured.

  8. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Compensation Agent in Toronto, ON
    Recommends
    Positive Outlook

    I worked at Canada Revenue Agency full-time

    Pros

    Stable Educational Teamwork Student Emphasis

    Cons

    Slow Stagnant Easy Older A bit Boring

    Continue reading
  9. "Good Employer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Government 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canada Revenue Agency full-time for more than 5 years

    Pros

    Stable employment, long term contracts, great coworkers

    Cons

    Difficult to advance into other roles

  10. "Decent pay, low expectations, high degree of problem solving required if you want to feel good about your work."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Representative in St. John's, NL
    Recommends
    Neutral Outlook

    I worked at Canada Revenue Agency full-time for more than 3 years

    Pros

    Decent pay, unionized, government means relaxed environment, calls not recorded

    Cons

    Annoyed taxpayers, incompetence, bad reputation

    Continue reading
Found 317 reviews