Canada Revenue Agency Reviews | Glassdoor

Canada Revenue Agency Reviews

Updated June 5, 2017
15 reviews

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2.0
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Kerry-Lynne D. Findlay
4 Ratings

15 Employee Reviews

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Pros
Cons
  • Too much red tape in the public service (in 11 reviews)

  • The senior management isn't great and halts a lot of progress (in 8 reviews)

More Pros and Cons

  1. "Headquarters a political jungle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Officer in Ottawa, ON (Canada)
    Former Employee - Program Officer in Ottawa, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Canada Revenue Agency full-time (More than 10 years)

    Pros

    Reasonable compensation and equal benefits

    Cons

    Little creative freedom, many micromanagers, poor top to down communication and lots of playing favourites and political infighting at Headquarters

    Advice to Management

    If you want teamwork, actually reward people for it! Make it easier to become a whistleblower.


  2. "Coop student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Canada Revenue Agency as an intern (More than a year)

    Pros

    Had been there for about two year. Good work life balance, interesting project

    Cons

    My pay got delayed for 6 month and I am still not able to get it duo to some system error at Compensation department. Terrible experience

    Advice to Management

    Motivate employees to work more. Get rid of the lazy culture

  3. Helpful (2)

    "Collection officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collection Contact Officer in Victoria, BC (Canada)
    Former Employee - Collection Contact Officer in Victoria, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great company benefits with convenient working hours. Very flexible in getting time off for doctors appointments and family related events.

    Cons

    No job security and too many processed in trying to stay on.


  4. "Auditor Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Salary is good and work can be interesting.

    Cons

    Very political environment and managers often incompetent.

    Advice to Management

    Listen to employees.


  5. Helpful (1)

    "Hiring Or placing people in a Pool is Not fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Clerk in Winnipeg, MB (Canada)
    Former Contractor - Clerk in Winnipeg, MB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Canada Revenue Agency as a contractor (Less than a year)

    Pros

    Decent pay, 7-4 office hrs ( working at the revenue is only good if you are not looking for a permanent job).

    Cons

    Management unsupportive! Hiring or placing candidates in a pool is a joke. You have to compete with external appliacants. They will say that you did not meet at certain qualification based on the references you give them but the truth is they were never contacted. TLs are not fair in evaluating. How can they evaluate you well if they don't know what the job is ( most team leads doesn't have knowledge of the job done by the team members).

    Advice to Management

    Be fair and be supportive


  6. Helpful (2)

    "Stop the Nepotism!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Surrey, BC (Canada)
    Current Employee - Anonymous Employee in Surrey, BC (Canada)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Canada Revenue Agency (More than 10 years)

    Pros

    Good Wage and Good Benefits

    Cons

    LOTS of nepotism. It's sad to see qualified people who deserve the job but don't get them because they are given to people with NO education or work experience because they are related to management especially at Surrey, BC location.

    Advice to Management

    It's time to STOP THE NEPOTISM!! The employment rights should be followed and career opportunities should be given to the ones who deserve it.


  7. Helpful (1)

    "awful place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Ottawa, ON (Canada)
    Former Contractor - Anonymous Contractor in Ottawa, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Canada Revenue Agency as a contractor (Less than a year)

    Pros

    Had benefits and pay that's the only two things

    Cons

    Ignorant people duties restricted. Useless human resources

    Advice to Management

    Get rid of HR

  8. "not good for the long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    great place to get your feet wet, good training, good work/life balance, good pension

    Cons

    you'll stagnate in the same position for a long time, be told to slow down so other people don't look bad, terrible pay

    Advice to Management

    commit to long-term development of your employees


  9. Helpful (1)

    "computer analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ottawa, ON (Canada)
    Former Employee - Anonymous Employee in Ottawa, ON (Canada)

    I worked at Canada Revenue Agency full-time (More than 10 years)

    Pros

    great place to learn

    Cons

    promotions are totally wrong and not meaningful

    Advice to Management

    promote on merit only


  10. Helpful (3)

    "New management needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Tax Auditor in Ottawa, ON (Canada)
    Former Employee - Corporate Tax Auditor in Ottawa, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Canada Revenue Agency full-time (More than a year)

    Pros

    - Good work-life balance
    - Competitive salary given initially

    Cons

    Most managers have poor human skills

    Advice to Management

    Need to be more human


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