Canada Revenue Agency Reviews | Glassdoor

Canada Revenue Agency Reviews

Updated August 14, 2017
152 reviews

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152 Employee Reviews

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Pros
Cons
  • Red tape restrictions on creativity (in 9 reviews)

  • The senior management isn't great and halts a lot of progress (in 8 reviews)

More Pros and Cons

  1. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canada Revenue Agency full-time

    Pros

    Opportunities for mentorship
    Ownership of projects
    Nice coworkers
    Good work-life balance
    Good benefits

    Cons

    Sometimes can be slow
    Technology stack is not cutting edge


  2. "economist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Canada Revenue Agency full-time

    Pros

    good training, flexible schedule, pay is fine

    Cons

    slow promotion, no parking, trafiic

  3. "Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Many ways for time off

    Cons

    The work space is very crowded (small cubicles)


  4. Helpful (2)

    "Collection officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collection Contact Officer in Victoria, BC (Canada)
    Former Employee - Collection Contact Officer in Victoria, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great company benefits with convenient working hours. Very flexible in getting time off for doctors appointments and family related events.

    Cons

    No job security and too many processed in trying to stay on.


  5. "Good training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processing Clerk
    Former Employee - Processing Clerk
    Recommends
    Positive Outlook

    Pros

    good pay and training provided to employees

    Cons

    hard to get a full time job there from contract work


  6. "Awesome job nd people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Union takes care of you

    Cons

    Lots of term work leaving to unpredictability

    Advice to Management

    Open communication is best advice


  7. "Good co-op experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Op Student in Mississauga, ON (Canada)
    Former Employee - Co-Op Student in Mississauga, ON (Canada)
    Recommends

    I worked at Canada Revenue Agency (Less than a year)

    Pros

    I had 4-month co-op experience at CRA and learned so much. Very friendly and relaxed environment but everyone is very focused and get their work done with extreme professionalism. Loved the experience here!

    Cons

    Too much volunteer and fundraising events that require co-op students to participate.

  8. "Taxpayer service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Taxpayer Services Agent in Toronto, ON (Canada)
    Current Employee - Taxpayer Services Agent in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    work life balance is good

    Cons

    everything else is not good

    Advice to Management

    be more competent


  9. Helpful (1)

    "Now 10 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Surrey, BC (Canada)
    Current Employee - Business Analyst in Surrey, BC (Canada)
    Recommends
    Neutral Outlook

    I have been working at Canada Revenue Agency full-time (More than 8 years)

    Pros

    Work-life balance, equal wages, highly unionized environment, respectful workplace.

    Cons

    The upper management are old-timers that are hardly qualified to be doing the work they do. An environment of compliance and seniority rules out any standard reasoning for change or action.

    Advice to Management

    Promote people based on skill and aptitude, rather than seniority.


  10. "Tax auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Auditor in Toronto, ON (Canada)
    Former Employee - Tax Auditor in Toronto, ON (Canada)

    I worked at Canada Revenue Agency (More than 10 years)

    Pros

    Can't find a better work life balance

    Cons

    the work environment could be better

    Advice to Management

    don't treat all the staff the same when there not


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