Canada Revenue Agency "job security" Reviews | Glassdoor

Canada Revenue Agency Employee Reviews about "job security"

Updated Aug 6, 2019

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3.7
80%
Recommend to a Friend
78%
Approve of CEO
Canada Revenue Agency CEO and Commissioner Bob Hamilton
Bob Hamilton
37 Ratings
Pros
Cons
  • "red tape with policies n procedures(in 14 reviews)

  • "Forget about getting any kind of job security for the first 2 years(in 13 reviews)

More Pros and Cons

Reviews about "job security"

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  1. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Accounting Clerk in Winnipeg, MB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Canada Revenue Agency for more than a year

    Pros

    Offers a high salary and a lot of great benefits.

    Cons

    There's no job security since it's a contract job.

    Canada Revenue Agency2019-08-06
  2. Helpful (4)

    "If you love taxes, it's a great place to start a career if you can survive."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Taxpayer Services Agent in Montreal, QC

    I worked at Canada Revenue Agency full-time for more than a year

    Pros

    Call centre is really diverse. You will meet people from all walks of life. The CRA is actively hiring different types of people. For the most part, its a great atmosphere when you are not on the line. The pay is really good when compared to other call centre jobs. The benefits are amazing if you do decide to take advantages of them ( ie: 30% off Rogers plan for corporate accounts). It's downtown, right next to the Quartier des spectacles. Plenty of restaurants. You can move up if you have the will and know how to politic Team leaders, for the most part will try to help you if you have issues (family, work, etc) You will learn a lot about personal taxes. You will have access to people who know the Income Tax by heart. A lot of great insights that can potentially pay off.

    Show More

    Cons

    High stress and will leave you drained out no matter who you are. People do not like calling the CRA. They don't call because they want to but because the need to. People become clueless when it comes to taxes. This includes everybody from newly arrived immigrants to CEOs of huge corporations. If you don't have any patience, you will not survive. No time for social activities within work hours. You are expected and timed to be on the phone for a set amount of time. Forget about getting any kind of job security for the first 2 years. Horrible pay system (Phoenix). If you have any problems with your pay, no one in the whole building can help you because they have centralized the control to other departments of the Canadian government. Team leaders are generally nice people but they don't have any kind of power. All they do send emails when you have an issue but you are responsible with the replies. I still don't understand what they do when we don't have issues except talk to other team leaders.

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    Canada Revenue Agency2019-06-11
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  4. "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Contact Officer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canada Revenue Agency full-time for more than a year

    Pros

    -Really flexible -Good pay -Great environment -Fun job

    Cons

    -Job security is based on the tax service offices budget, you can get laid off whenever

    Canada Revenue Agency2019-06-07
  5. Helpful (3)

    "Taxpayer Services Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Canada Revenue Agency full-time

    Pros

    Once you’re permanent: great job security, great benefits, average pay, not having to worry about work outside of work hours.

    Cons

    Micromanagement type feeling. Constantly watched and criticized.

    Canada Revenue Agency2018-11-09
  6. Helpful (4)

    "NO TALKING AND NO MOVING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections in Surrey, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Canada Revenue Agency full-time for more than 5 years

    Pros

    -pay is decent -full-time hours (only allowed to do full-time unless your a permanent employee or work at the call centre) -overtime (depending on department) -benefits (must have a contract longer than 6 months in order to get benefits) -flexible schedule (however full-time hours) -some departments are trying to get rid of this (controlling team leaders really)

    Cons

    -micromanagement -team leaders will either make work enjoyable or horrible -no work life balance -team leaders can be on a power trip -bullying tactic -pressure to increase workflow/files/production -must be at your desk -no part-time work options unless you're permanent -no job security -lottery ticket system -advancement is difficult -racism -collection money tactics -tests that are not related to the job -constant testing for advancement -resume doesn't mean anything; don't really use it -repetition -80% chance of leaving because of stress, team leader or workflow

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    Advice to Management

    Team leaders and managers should undergo performance reviews based on the teams' opinion

    Canada Revenue Agency2018-11-28
  7. "clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canada Revenue Agency full-time

    Pros

    pays good, not stressful, have benefits

    Cons

    no job security, renew contract montly

    Canada Revenue Agency2018-09-20
  8. "Collection Contact Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canada Revenue Agency

    Pros

    Job Security Minimal Stress Plenty of Vacation

    Cons

    Bureaucratic Limited opportunity to move up

    Advice to Management

    Limited

    Canada Revenue Agency2018-10-01
  9. "Developer-Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Anonymous Intern 

    I worked at Canada Revenue Agency

    Pros

    - Job Security. - Work-life balance

    Cons

    - Limited learning opportunity. Hard to get an oppotunity to work on latest tools and technologies.

    Canada Revenue Agency2018-08-15
  10. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canada Revenue Agency full-time

    Pros

    Nice people, positive and friendly environment with job security and opportunity for advancement. Training always available. Flexible hours, can work remotely.

    Cons

    Lots of bureaucracy, things move slowly, priorities change fast. Often using old or outdated technology. The size of the organization means there are often communication errors.

    Advice to Management

    I have a great manager! Very kind and friendly. Management is good at relaying information and keeping everyone connection where possible.

    Canada Revenue Agency2018-02-23
  11. "Taxpayer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canada Revenue Agency

    Pros

    Work life balance, sick leave, family leave, 3 week vacation and better pay than most comparative private sector jobs

    Cons

    Systems are very aged, hard to move up, no job security if your on contract

    Advice to Management

    Give employees opportunity to move and start making people who work hard permanent

    Canada Revenue Agency2018-01-27
Found 24 reviews