Canadian Tire Reviews in Toronto, ON | Glassdoor

Canadian Tire Toronto Reviews

Updated October 18, 2017
322 reviews

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Toronto, ON, Canada Area (Canada)

322 Employee Reviews

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Pros
Cons
  • Difficult work life balance; demanding work; numerous daily challenges the can conflict with on another, not in an overwhelming way (in 14 reviews)

  • Minimum wage - very little opportunity for a raise (in 26 reviews)

More Pros and Cons

  1. "Automotive Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automotive Service Manager in Toronto, ON (Canada)
    Former Employee - Automotive Service Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Canadian Tire full-time (Less than a year)

    Pros

    Recognizable brand, continue customer flow, good equipment, good locations, corporate support. Comfort oppening time for the customers. A lot of stores around. Contrywise network.

    Cons

    Rather low employee payment. Mostly hourly salaries. Most of the employees are part-timers. No career development.

    Advice to Management

    To hire more full time employees for better salary.


  2. "Be prepared to spend your days in meeting rooms"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Toronto, ON (Canada)
    Former Employee - Marketing in Toronto, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Canadian Tire full-time (Less than a year)

    Pros

    It's a solid company with very healthy budgets. Work-life balance is good.

    Cons

    You spend all your time in meetings. There is very little time to do work and everyone gets extremely overloaded.

  3. "Lack of support/training"

    StarStarStarStarStar
    Former Employee - Sales/Garden Centre Associate in Toronto, ON (Canada)
    Former Employee - Sales/Garden Centre Associate in Toronto, ON (Canada)
    Recommends

    I worked at Canadian Tire part-time (More than a year)

    Pros

    There were some co-workers who were nice.

    Cons

    Training as sales associate was limited. One busy Saturday, I was put on cash and the co-worker who was supposed to be training me went off to another section and refused to come back.

    Advice to Management

    If you want an effective team serving your customers, train/supsrvise your associates properly.


  4. "Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Network Development & Facilities in Toronto, ON (Canada)
    Current Employee - Manager, Network Development & Facilities in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Canadian Tire full-time (More than 8 years)

    Pros

    -Good pay & benefits
    -Good head office location
    -Good work ethic and revitalized culture

    Cons

    -Difficulty in moving career between operating units
    -Rigid pay bands


  5. "For a first job, take it, otherwise LOOK ELSE WHERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pickering, ON (Canada)
    Former Employee - Sales Associate in Pickering, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Canadian Tire part-time (More than a year)

    Pros

    unless ur there just to learn about the products they sell nothing else :/

    Cons

    - Discount is only 10% not even covering tax and to get it is very annoying First i have to get a piece of paper and write down the product code for every little item u put in ur cart which means u have to steal a scanner from ur employee as ur shopping which they obviously dont like. then U have to sign it and find a hiding manager to sign it as well before u can finally go buy ur stuff. Discount is not allowed to be used by anyone other then you, not even ur parents are allowed to use it (I let mine use it though :P
    - Not allowed to drink water or have a bottle near your work desk. You have to go into the change room to drink but they also really dont want u going every so often
    - Very strict management. Part-timers get fired very often. Turn Over rate is pretty high.
    - On your own time you have to log in to a website to do very long and many on-line learning sessions which are interactive to make sure ur just not skipping along.
    - Simply had to worst management. prob just me other departments were pretty good. Ours never taught us how to do anything we figured out how to do things. Took me over a year to realize me and everyone else in the department were giving bike repairs back for free. not a single person knew that we were supposed to charge them when we handed them there bikes other then the manager. Even when i brought it up to him he never taught other new part-timers how to do it.
    - For like literally a year I was only given 4 hour work weeks only ever got more was when i steal shifts from other part-timers


  6. Helpful (4)

    "Stuck in their ways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brampton, ON (Canada)
    Former Employee - Anonymous Employee in Brampton, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Canadian Tire full-time (More than 3 years)

    Pros

    Good benefits, salary bonus structure

    Cons

    Bureaucracy!... lots of lobbying required, long term employees in management have been there coming through the ranks, People get bruised easily...

    Advice to Management

    You preach change , want change, but when confronted pull your head in the shell like a turtle


  7. "Customer Service Rep POV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Oshawa, ON (Canada)
    Current Employee - Customer Service Representative in Oshawa, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canadian Tire part-time (More than 3 years)

    Pros

    -Good working with schedules
    -Excellent coworkers
    -Good work environment

    Cons

    -Good luck getting a raise
    -No/little incentive to do a good job
    -Lots of favoratism within the employers

  8. Helpful (5)

    "Big Company, Old Practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canadian Tire full-time (More than a year)

    Pros

    Pay is average for big company
    Perks such as 17.5% discount of all CT owned stores. Lots of free stuff.
    Great location! right off subway station. lots of food
    Other companies recognize CT. A good stepping stone.
    Work from home (although I felt it was frowned upon)
    OT pay (at least for me)

    Cons

    From my experience managers are pure delegaters. They don't do anything except assign tasks and wait for it to be done. No technical proficiency.

    No one thinks about the long term. Deadlines are stressed to be met, regardless of how sloppy the solution. This usually fixes 1 short term problem, but creates 5 long term problems.

    After 6 months I felt my life was on repeat. Doing the same thing day in day out. There is not enough to learn and very little growth.

    Workload was not properly defined. I've done a lot of work for other managers & teams with no recognition. I wouldn't have a clue what last minute requests would come up.

    Very rarely do I come across smart people. Most of my team are 35+ years old. I'd prefer hanging with my age range (mid twenties).

    Many teams fighting against each other, as no one wants to take on more work because everyone is supposedly "swamped". This starts a lot of office gossip.

    *These cons are specific to my experience. I know people who love working here. I feel I just got unlucky. Regardless of where you work, it really boils down to the style and knowledge of your manager. It's hard to love your job if you don't trust your manager.

    Advice to Management

    Pay good attention to your employees' remarks. I know many people looking to leave after poor management. If mistreated, you will lose the few bright employees you have.


  9. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Brampton, ON (Canada)
    Current Employee - Business Analyst in Brampton, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Canadian Tire full-time (More than a year)

    Pros

    Company thrives on employee growth
    Provides career development guidance
    Work-life balance is manageable

    Cons

    Not much engagement/information on what jobs are available

    Advice to Management

    Provide more feedback on employees and guidance on career development


  10. Helpful (1)

    "customer Experience Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Saint Catharines, ON (Canada)
    Current Employee - Management in Saint Catharines, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canadian Tire full-time (More than 3 years)

    Pros

    Customer focused with a keen understanding in conflict resolution and customer facing operations. You have opertunity to gain high CSI scores for the store

    Cons

    not enough pull to control store wide execution of customer facing operations. if you aren't in charge of all managers you will just spin your wheels and not yield CSI results you desire.

    Advice to Management

    Let your customer experience managers have highest authority when it comes to customer facing operations and execution. don't let them get hen pecked by the peanut gallery...


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