Canary Reviews

Updated Jul 27, 2020

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3.3
49%
Recommend to a Friend
55%
Approve of CEO
Canary CEO Charles Fraenkl (no image)
Charles Fraenkl
5 Ratings
  1. Helpful (1)

    "Awesome place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canary full-time for more than a year

    Pros

    I have been working for Canary for a little over one year and I must say that I am loving my time here with my awesome and friendly team members and looking forward to many more years to come. During the challenging times we are facing, Canary has been great allowing us to work from home and providing the necessary tools to do so. I have appreciated Canary management reaching out to each of us on a regular basis making sure we are all ok and if we need anything. We are a fun bunch of people where diversity is not only accepted but encouraged. As a rather seasoned team member, I find it refreshing to be thanked for the contributions that I and my colleagues make by the management team. We are all encouraged to do our personal best and work as a team, one very big team :slightly_smiling_face: I love the implementation of the bonus structure which is easily achievable for those who wish to take home a few extra dollars at the end of the month. All in all, I can definitely recommend Canary as your next employer.

    Cons

    I would not say there are any disadvantages however, it would be great if we were offered a gym membership or discounted travel vouchers (seems a bit redundant as we are mostly working from home) but in the future would be great.

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  2. Helpful (2)

    "An exciting place to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canary full-time for more than 3 years

    Pros

    Great benefits and a very fun work environment with enthusiastic individuals present every day. Plenty of work from home opportunities and flexibility, with a lot of internal growth potential if you're willing to work hard to move up.

    Cons

    It's a lot of work, teams can be under a lot of pressure to meet strict timelines at certain times during the year, but overall not a big surprise for a startup in NYC.

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  3. "Destructive, Unorganized, and Vexatious place . High Turnover"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canary full-time

    Pros

    I enjoyed the perks great healthcare, team events, the area where it was located. I loved doing my job while I worked here since I've been doing it for 6+ years at Canary and other places. The unlimited vacation days but its not really unlimited since some do not get approved. I enjoyed working on certain projects where I can use my own imagination.

    Cons

    Well where do I start, high turnover rate for sure , 2 + years ago is when a German company called smart frog took over and kicked out all of the Founders/CEO which was a shock to everyone. They completely tried to take over and made it worse . It was not a great place after that, A lot of shady business went on here and they hide it well . They lie to their customers and try to have them pay extra money for nothing. The communication sucked with management while I was working here . If its not their way then nothing happens. If you enjoy dealing with micromanagers and toxic work environment then this is your place. I am glad I left because this was hurting my mental health. They choose the employees that kiss their butt versus those with the skills to do the job. There is no real structure here, The germans made things worse all they came with was money to invest into the company. The people here are very spiteful, I could not get any work approved unless the germans approved it and every time they changed things around 90%. It is never simple with them, people are miserable here because of them. Stay away the money is not worth it. . They expect you to be on a call at 9pm and after hours and berate you if you can not make a call or meeting. I have children and a family, my spouse she knew I was stressed there. Best advise stay away and find a better place to have a career.

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  4. Helpful (4)

    "Downsizing, dishonest, and a bit racist"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Canary full-time for more than a year

    Pros

    Bright office. Fancy parties and events. Some clever teammates.

    Cons

    So to start, on my very first day, they fired the boss who had hired me, which really set the tone for the rest of my year there. Every other week or so someone would leave the company, and they only had around 40 employees there when I started. The management was also changing month to month, which was partly due to the acquisition by a larger company, but in general all this left employees feeling confused about overall direction and outlook for the company. The biggest irk was management would say from time to time I would still be getting equity, as agreed when I was hired, but never had me sign anything (Surprise: I never got equity). This aspect ended up being pretty openly disrespectful. Advice: Do not work here if you're a woman or minority. Just don't. The atmosphere is cold at times. Certain employees were quite open about not liking the women or minority employees, and not only did the company turn a blind eye to those comments, they ultimately promoted them. The work I was given wasn't very challenging, I would end up bored most of the time, and started looking forward to my next job. To top it all off, after I left, certain managers were pretty clearly trying to prevent me from getting a job at other companies, (it would be mentioned to me at interviews). Wasn't really a problem, but heads up they're a little conspiratorial as well. So, not a *horrible* place to work if you need the paycheck, but in general I would say "not good". Avoid if possible.

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  5. Helpful (4)

    "High turnover, Micromanagers, racist .Runn"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canary full-time for more than 3 years

    Pros

    Only pro here were the "unlimited vacation" but you were not really able to take it . They would give you a hard time. Small team if that is what you like. Working in a WeWork office. Free snacks

    Cons

    Since the Germans took over this place has been a bad bad show. The germans took over the board since the company was losing money. The germans voted out the FOUNDER/CEO Adam and they took over. They kicked out all of the founders and co founders. That is when I knew this would go downhill . They are micromanagers and very toxic work environment. The germans here and some employees are very racist. I was call racial names while working in the engineering department. I advise anyone to not work here and to find a better company. I am very happy that I am no longer there it was too racist and too toxic.The business was failing and they always change the pricing to keep afloat . The business is still falling apart from what I hear. They have people from Germany now living here illegally and working in the nyc office. In Engineering department we were given horrible work and crazy projects that never worked.

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  6. Helpful (5)

    "Poor financial management led to downfall"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canary full-time for more than 3 years

    Pros

    Great coworkers. Before 2018, this company still had lots of employees and great coworkers. The office was great and lunch was provided.

    Cons

    Many of the employees had left and the office is not as great. For a hardware company, it lacks too many key positions to enable development. Poor product decisions were made that critically affected the customers. Canary had to make decisions to recover from the poor financial management, now it has to make decisions to recover from becoming irrelevant in the market.

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  7. Helpful (6)

    "Market opportunity missed"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canary full-time for more than 3 years

    Pros

    Back in 2015- 2016, the team was incredible. Canary was the first smart camera product to hit the market. Amazing times at the company, very optimistic about the outlook.

    Cons

    From there on, the company went downhill. Instead of focusing on the end user and letting product/tech drive, the focus was on the CEO's vision. Except, parts of the vision that were realized did not yield expected results, so priorities were constantly changing and that resulted in a lot of frustration, missed deadlines and barely any movement forward. Management thought the problem was execution. Rest of the company thought the problem was the direction. Still, making end users as happy as possible was never first on any list of priorities. Fast - forward to now. Nothing's changed, except almost everyone who wasn't fired in a few rounds of layoffs has quit.

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  8. Helpful (3)

    "Great start but things quickly went downhill"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Canary

    Pros

    Salary and benefits at Canary were pretty great. People were initially super enthusiastic about the product and mission. Office in Chelsea was fantastic as well.

    Cons

    Company culture quickly became pretty political and team managers did a poor job of running their teams. There wasn’t much HR with regards to the gender bias and sexism in the company either.

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  9. Helpful (2)

    "Great vibe"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Neutral Outlook
    Approves of CEO

    I worked at Canary full-time

    Pros

    liked the team they have a really nice product lots of benefits as an employee

    Cons

    people were constantly leaving sometimes information doesn't get communicated with everyone

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  10. Helpful (5)

    "This is not the company you're looking for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Canary full-time for more than a year

    Pros

    Talented engineers to work with.

    Cons

    Employees are expected to wield their magic wand everyday while management spends their time in meetings that literally go no where. Every day there's a new idea that's thrown around and the next day its thrown out. Too many lies are told to the employees, it's gotten to a point where no one cares about the all team meeting anymore. Its a one way street between employees and the management. Every one left at the company is only there because they have their vacation coming up or because they haven't found anything yet. Oh, one of the founders left too.

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Found 37 reviews