Cancer Care Ontario Reviews | Glassdoor

Cancer Care Ontario Reviews

Updated May 28, 2017
87 reviews

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Full-time Part-time

2.4
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Michael Sherar
30 Ratings

87 Employee Reviews

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Pros
  • Good work/life balance, flexibility with work from home option (in 14 reviews)

  • flexible hours, work from home and benefits (in 7 reviews)

Cons
  • Senior management staff are simply inept at either understanding healthcare, or working with people (in 6 reviews)

  • Work environment largely dependent on upper management; wild swings between toxic and ideal (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "It is never what it appears to be...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Administrative Assistant in Miramar, FL
    Former Employee - Senior Administrative Assistant in Miramar, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at Cancer Care Ontario full-time (Less than a year)

    Pros

    It might be a good place to work, I met a few nice individuals.

    Cons

    There are some who feel because of their role they can mistreat others thus makes the working environment toxic and unhealthy.

    Advice to Management

    There are some individuals who need to get some team management training and social training on how to treat people.


  2. "Good place to work - ignore the sour grapes reviews"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cancer Care Ontario full-time (More than 10 years)

    Pros

    Doing good work - helping people that are sick. Employees generally care about their work.
    Innovative for a government agency.
    Great pension (defined benefit).
    Genuine culture improvements (employee engagement initiatives).
    Keeps getting better (year over year).

    Cons

    It's government, so a lot of wasted effort due to bureaucracy, compliance, and general lack of accountability
    Some employees have a sense of entitlement.
    High turnover makes it hard to accomplish work in progress.

    Advice to Management

    Stay the course for the organizational changes. Improve accountability at all levels. Use reason and common sense to improve process.


  3. "Your Mileage May Vary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Toronto, ON (Canada)
    Former Employee - Senior Analyst in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    -location and flexibility
    -benefits and compensation
    -great place to start out your career/place something on your resume
    -can be great depending on your department and manager
    -smart, nice, and hard-working colleagues

    Cons

    -highly political, especially the higher up you move - definitely not meritocratic
    -senior management is an out-of-touch aristocracy that speaks in buzzwords
    -mass firing with no remorse - seen constructive dismissals
    -always re-organizing - due to firings at upper echelons
    -high turnover
    -highly bureaucratic
    -low to no salary growth - pretty standard nowadays

    Advice to Management

    Pay attention to employee surveys, and treat employees better they are humans after all.


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  5. "Great learning opportunity!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - great organization that is well structured with a good rep
    - people are nice and willing to help you
    - bosses are interested in your wellbeing
    - good perks over all

    Cons

    - segregated departments
    - not enough meeting rooms to book from

    Advice to Management

    Work on bringing departments together for more cohesion. It may also improve overall morale.


  6. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    relaxed environment overall I must say

    Cons

    red tape, there can be a lot of politics


  7. Helpful (1)

    "Associate Analyst"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible hours, work from home and benefits

    Cons

    Management isn't willing to help you grow and learn


  8. "Lack of Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cancer Care Ontario full-time

    Pros

    Central Location, Good starting pay, strong pension

    Cons

    To many Directors that are strong technically but lack basic people skills. If you don't agree with something and try to communicate with your director you will bullied instead of being treated like an adult. Quit micromanaging your staff and empower them to do the job you hired them to do.
    CCO lacks culture and engagement surveys over the years are very telling. Since I started working here, i've heard so many instances of talented staff unfairly being let go due to politics or they end up leaving because they no longer can take the abuse. Many lawsuits pending due to questionable practices.
    Working Conditions- especially if you work at one of the older buildings is terrible. Dark & Dingy/ No Kitchen/ Terrible plumbing/lack of space-privacy.

    Advice to Management

    The People & Culture HR team is inexperienced and need to do a better job serving CCO employees. Listen to employee concerns- get rid of Directors that have a track record of abuse/high turnover of staff. Provide more ongoing leadership training.


  9. "Lot of improvement in many areas"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Cancer Care Ontario full-time (More than 8 years)

    Pros

    Opportunity to understand many Health Care Databases. There a lot of process improvements.Teams are getting very specialized and highly qualified people are joining CCO. Human Resource department increasing their role in CCO. Transparency has increased a lot in the recent years

    Cons

    The experiences may vary depending on where you join. Some people use it as a intermediate job while waiting for their Phd. Very fast paced and high turn over can increas pressure on the new comers.

    Advice to Management

    Continue all the good work, continue supporting the employees, continue recognition of staff, continue the knowledge sharing sessions (Lunch and learn), keep refining the internal process and incorporate any lessons learnt into the next project.


  10. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cancer Care Ontario full-time

    Pros

    good home-work balance, personal laptop and ability to work from home once a week, great location downtown Toronto, work was consistent (no lulls)

    Cons

    too small teams and not enough interaction with others, stayed within one area of expertise, so no chance for growth or learning

    Advice to Management

    create more chances for interaction or multi team work or allow secondments to other departments.


  11. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Cancer Care Ontario full-time (More than a year)

    Pros

    great benefits, positive environment, great people to work with, engages employees - analytics & informatics, access to care departments
    get to work from home easily, flexible schedule

    Cons

    very little room to grow within your role outside of its scope. lines are drawn between roles and you can't step out of your role onto someone elses toes if you want to learn something


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