Candlelight Care Reviews | Glassdoor

Candlelight Care Reviews

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Found 10 reviews

4.7
StarStarStarStarStar
Rating TrendsRating Trends
100%
Recommend to a Friend
100%
Approve of CEO
Peter Lugg
8 Ratings
  1. Helpful (1)

    "Overall a rewarding job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Candlelight Care full-time for more than 20 years

    Pros

    Job security, great team, really makes you feel like you're making a difference, hours to suit

    Cons

    Early mornings, late nights, pay doesn't always reflect how hard we work, don't always feel listened to

    Candlelight Care2019-01-15
  2. "Candlelight Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Candlelight Care full-time for more than 2 years

    Pros

    Good company, excellent teams,good pay, caring company

    Cons

    Can be long hours but that is caring

    Advice to Management

    Stay listening to us

    Candlelight Care2018-06-30

    Candlelight Care Response

    July 4, 2018Quality/Operations/HR Manager

    Thank you for giving us a 5* review, as a Company we really appreciate you taking the time in leaving this review. The work can be long hours at times because of the need to keep our clients safe and independent within their own homes, for as long as reasonably practical. Thank ...

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  3. "Fun, Caring & Supportive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Manager in Sherborne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Candlelight Care full-time for more than 4 years

    Pros

    Flexible, Supportive, Caring, Family run. I had acctualy left the company to further my career, but missed working in a very friendly atmosphere, and with a caring and supportive team, very good company to work for. I would very much recommend this company.

    Cons

    None at this time I am very happy.

    Advice to Management

    Keep doing what you are doing

    Candlelight Care2018-06-29

    Candlelight Care Response

    July 4, 2018Quality/Operations/HR Manager

    Thank you for leaving the 5* review. We are pleased to have you return too and we will keep doing what we do best. Thank you. Deb Puxty QA/Operations Manager

  4. "Best Company I have worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westbury, South West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Candlelight Care part-time for more than 2 years

    Pros

    Variety of work, helping to keep my clients safe within their own homes. Seeing them happy gives me job satisfaction

    Cons

    None really, if I need help, I ask and someone is always there to help me

    Advice to Management

    Your doing a good job!

    Candlelight Care2018-06-27

    Candlelight Care Response

    July 4, 2018Quality/Operations/HR Manager

    Thank you for your 5* review, we really appreciate you taking the time to post this review. I am pleased to learn that you feel supported in your role. Deb Puxty QA/Operations Manager

  5. "Care workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care and Support Worker in Wimborne Minster, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Candlelight Care part-time for more than 2 years

    Pros

    Love my job and work team

    Cons

    Getting sad moment when we know not to have our favourite clients.

    Advice to Management

    Keep everyone happy and in check.

    Candlelight Care2018-06-22

    Candlelight Care Response

    June 27, 2018Quality/Operations/HR Manager

    Thank you so much for leaving this positive review, we are so pleased that you love your job and love the team that you are working in too. We appreciate that you all love to have your regular clients and for us too that is important , for continuity of care. But regrettably sometimes ...

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  6. "Working for candlelight care has been a lovely experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Support Worker in Sherborne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Candlelight Care full-time

    Pros

    Candlelight is a friendly and welcoming company to work for. All the staff are accommodating and build a real sense of teamwork. Support is always provided for any issues faced, and are overcome quickly and successfully. The training provided is thorough making the job even more enjoyable. Additional qualifications can also be achieved through candlelight, such as diplomas in healthcare. Hours are flexible which is nice,...

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    Cons

    The amount of work put in by the staff is not always reflected in the pay, also early morning starts in the winter can be tough, you need to have confidence and care in your driving ability.

    Advice to Management

    The company is a lovely care company to work for, everything runs smoothly and the support provided to staff is phenomenal. Hard work and success is recognised through 'gold stars' which is nice however if at any point in the future a pay rise for staff could be possible I believe this is something that should be implemented. Otherwise there are no faults with this company whatsoever and is a pleasure to work for candlelight!

    Candlelight Care2017-11-08

    Candlelight Care Response

    November 9, 2017Quality/Operations/HR Manager

    Thank you so much for leaving this review about your experience of working for Candlelight Care, I am pleased to learn that you have oodles of job satisfaction in what you do and feel well supported by the office team too. We most certainly do value all the good work that you do ...

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  7. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Support Worker in Sherbourne, England
    Recommends
    Approves of CEO

    I have been working at Candlelight Care part-time for more than 2 years

    Pros

    No day is the same. Great to be out and about Regular clients. Good petrol allowance, paid travel time great team in the office, can develop in your career and always get great support when needed. Have own work phone.

    Cons

    The hourly rate could be better and hours can fluctuate at times.

    Candlelight Care2017-11-08

    Candlelight Care Response

    November 9, 2017Quality/Operations/HR Manager

    Thank you for leaving your review about Candlelight Care, we do appreciate the feedback. Yes, you are right, no two days are ever the same. Very pleased to hear that you feel very supported within the company structure. With reference to the hourly rate, we always try to ensure ...

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  8. Helpful (1)

    "I have been working for Candlelight Care for over 19 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Glastonbury, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Candlelight Care full-time for more than 20 years

    Pros

    Working as a Manager is tough but very rewarding. Making a difference to someone's day is what we are here for. Social Care is challenging and no two days are the same. Staff are well supported.

    Cons

    None as I participate in improving our services.

    Advice to Management

    I am part of the management structure and always welcome feedback on improving our services.

    Candlelight Care2017-10-03

    Candlelight Care Response

    October 4, 2017Quality/Operations/HR Manager

    Thank you for taking the time to leave this valuable review of our company. We value our Registered Managers and the work that they do within the day-to-day operational management of their branches. All facing either the same or different challenges - the biggest being at present, ...

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  9. "'So Supportive'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Manager in Sherborne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Candlelight Care full-time for more than 4 years

    Pros

    I am a Registered Manager for one of the branches at Candlelight Home Care Services. I love working for this company, I have an amazing team, who are always willing to go the extra mile for the clients we support. I love the fact that the owner of the company is still very much involved, as are her son’s. The CEO of the company takes the time to attend staff meetings and events that we may be holding at the branch, and...

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    Cons

    No further career progression for Managers.

    Advice to Management

    Stay in contact with the frontline staff Look at more pay for the frontline staff

    Candlelight Care2017-10-02

    Candlelight Care Response

    October 4, 2017Quality/Operations/HR Manager

    Thank you for taking the time to leave this valuable review of our company. Our frontline staff are so important to us and we will make a bigger effort to ensure we stay in contact with them. The use of our closed Facebook groups should help us to do this more. Thank you for the ...

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  10. "Part of wider team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Area Manager in Bristol, England
    Recommends
    Positive Outlook

    I have been working at Candlelight Care for more than 4 years

    Pros

    Feeling part of team, and part of a family

    Cons

    Not a very clear opportunity for clear progression

    Advice to Management

    Clear communication

    Candlelight Care2017-09-20

    Candlelight Care Response

    October 4, 2017Quality/Operations/HR Manager

    Thank you for taking the time to leave this valuable review of our company and I am pleased that as you are working as a contractor for the company, you still feel part of our team and family. We would love to talk to you further about improving the opportunity for clearer progression ...

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Found 10 reviews