Candlewood Suites Reviews | Glassdoor

Candlewood Suites Reviews

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Found 114 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
21%
Recommend to a Friend
70%
Approve of CEO
Keith Barr
17 Ratings
Pros
  • "No F&B with which to deal, true extended stay means housekeeping only weekly, small hotel (125 rooms)(in 9 reviews)

  • "I get to meet new people from all around the world and I enjoy this aspect of it(in 5 reviews)

Cons
  • "Front desk managers should have office hours(in 9 reviews)

  • "Working holidays, 8 hr shifts, and no benefits(in 4 reviews)

More Pros and Cons
  1. "Enjoyable"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Candlewood Suites part-time

      Pros

      the discounts for employees are pretty good.

      Cons

      not many cons to report

      Candlewood Suites2019-01-16
    • "It's ok."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Front Desk Agent in Oklahoma City, OK
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Candlewood Suites

      Pros

      Benefits are good. Pricey but good. Opportunities to gain bonuses. Overtime was welcomed. They had an acceptable discount on hotels within the brand.

      Cons

      No raise after 90 day probationary period. No real acknowledgment for hard work. Managers were flaky. Claim to be down to earth but not. Assure the employee they will stand behind their best judgement but completely the opposite. Don't take managers words for anything. They lie to their employee's. Will make them look ignorant in front of guests and fellow coworkers.

      Advice to Management

      Be real. Keep with brand standard. Focus on your employees attempts at doing their job and exceeding your expectations. Acknowledge their hard work. Back them when they follow procedure. Be there for them when they have questions, concerns, or a situation that they are unsure of how to handle. Don't leave them in the dark. Follow the same training guidelines, don't mix things up and train them 5 different ways. Quit...

      Show More
      Candlewood Suites2019-03-31
    • "Housekeeping"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - In-Home Care Provider in Kalamazoo, MI

      I worked at Candlewood Suites full-time (Less than a year)

      Pros

      The staff are very professional and very detail oriented. They make sure you are supplied with the right tools to get the job done .

      Cons

      There are none apply if you are a hard worker

      Advice to Management

      Keep up the good work!

      Candlewood Suites2019-03-28
    • "Front Desk"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Front Desk Agent 

      I have been working at Candlewood Suites full-time for more than a year

      Pros

      Good hours and pay especially for college students

      Cons

      Lower amenity hotel making it difficult to please guests

      Candlewood Suites2019-03-20
    • "Candlewood hotels"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - General Manager in Bartlesville, OK
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Candlewood Suites full-time for more than 3 years

      Pros

      You get to meet lots of people.

      Cons

      Sometimes you get late night calls.

      Candlewood Suites2019-03-12
    • "Wishy Washy"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Housekeeper in Greenville, SC
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Candlewood Suites full-time for more than a year

      Pros

      Flexible schedule, extended stay, wonderful guests.

      Cons

      Poor management, don't truly care about their employees, horrible hours.

      Advice to Management

      Take a true interest in your employees.

      Candlewood Suites2019-02-09
    • "Candlewood suites"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Candlewood Suites full-time (Less than a year)

        Pros

        Easy job, not hard, need to know opera

        Cons

        Hours can be anything, 24-hour front desk

        Candlewood Suites2019-01-30
      • "Too much work for little pay"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Laundry in Fort Worth, TX
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Candlewood Suites full-time (Less than a year)

        Pros

        The property is really nice.

        Cons

        Management is too wish washy.

        Advice to Management

        Be a maanger not everyone friend

        Candlewood Suites2019-02-15
      • "Great company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Front Desk Agent 

        I worked at Candlewood Suites full-time (Less than a year)

        Pros

        Great place to work Decent pay Always learn new things

        Cons

        If you are not a people person this is not the job for you. I love people so it was not a con for me.

        Candlewood Suites2019-01-10
      • "Worse place to work"

        StarStarStarStarStar
          Former Employee - Front Desk Agent in Topeka, KS
          Doesn't Recommend
          Negative Outlook

          I worked at Candlewood Suites full-time for more than a year

          Pros

          Meeting new people free wifi

          Cons

          Private owned money hungry no Benefits, no raises given even after a year , no sick days management changed every 3 months training was a joke

          Advice to Management

          Care more about the employees that you can actually depend on instead of treating them like a warm body to make money for you

          Candlewood Suites2019-02-14
        Found 114 reviews