Canon Business Process Services Reviews | Glassdoor

Canon Business Process Services Reviews

Updated June 12, 2017
145 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Joseph R. Marciano
38 Ratings

145 Employee Reviews

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Pros
  • It was a great company to work for with great benefits if you are working full time (in 6 reviews)

  • I work with a great management team (in 5 reviews)

Cons
  • No room for advancement and too many under-paid tenure employees (in 8 reviews)

  • no room for growth, raises SUCK only like 10 cent a yr (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good employees, not so great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mailroom Clerk in Fort Worth, TX
    Current Employee - Mailroom Clerk in Fort Worth, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Canon Business Process Services full-time (Less than a year)

    Pros

    Very laid back job; follow rules and complete your assignments so management stays off you. Lots of down time to study or read.

    Cons

    Non competitive pay.
    PTO accrual is not good.
    Almost no overtime opportunities.
    Strict on clocking in/out of work or lunch.

    Advice to Management

    Pay better, lighten up. Offer more opportunities to the people who want to do more.


  2. "Friendly place to work, no chance for advancement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mailroom Clerk in Fort Worth, TX
    Current Employee - Mailroom Clerk in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Canon Business Process Services full-time (More than 3 years)

    Pros

    You can gain experience and work with some great people. The job is light sometimes, so just try to keep yourself busy. If you need help with anything just ask and they will help you.

    Cons

    The raises are terrible and can maybe make a dollar more in 5 to 8 years. They use the PTO system, so no sick days and lose all your PTO at the end of the year.

    Advice to Management

    Value your employees and give them what they are worth.


  3. "Horrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Washington, DC
    Former Employee - Account Executive in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canon Business Process Services full-time (More than a year)

    Pros

    Glassdoor is making me put at least 20 words here therefore, here you go Glassdoor: Pros: NONE NONE NONE NONE

    Cons

    Horrible management staff, slave labor, no heart, uncaring to employees, extremely cheap, and no respect for customers or people in general

    Advice to Management

    Advice to Owners in Japan: EITHER fire executive staff or sell this company ASAP


  4. Helpful (1)

    "Terrible Place To Work - Princeton NJ - Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Princeton, NJ
    Former Employee - Executive Assistant in Princeton, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canon Business Process Services full-time (Less than a year)

    Pros

    No pro's for working here. None.

    Cons

    Micro-Management, HR is more concerned about checking off their performance requirements, instead of helping the employee succeed. I felt like I was in a pig farm, bellied up to a troth. The desk space is very small, you sit so close to the other person your practically rubbing shoulders. Their is no concern for the person, and I was treated poorly. I would not advise anyone to work here.

    Advice to Management

    None, I will never work here again, and I will tell anyone not too as well.


  5. "Build your experience!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Receptionist in New York, NY
    Current Employee - Executive Receptionist in New York, NY

    I have been working at Canon Business Process Services full-time (More than 3 years)

    Pros

    Your get experience in different fields as in administrative, mailroom, and records dept.

    Cons

    No room to grow within the company.

    Advice to Management

    Give your good workers a raise!


  6. "Overall good experience with CBPS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Services Representative in Somerset, NJ
    Former Employee - Office Services Representative in Somerset, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Canon Business Process Services full-time (More than a year)

    Pros

    Excellent management, low stress, felt appreciated.

    Cons

    Not much room for growth therefore increases are rare and sometimes it gets a little slow (I didn't mind this, but you have to be responsible enough to handle down time).

    Advice to Management

    My manager was great, perhaps communication could have been a little better at times, but mostly we worked together very well and she was always commending me on my work and was there any time I needed her for anything.


  7. "Client Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Canon Business Process Services part-time (More than 3 years)

    Pros

    My co-workers were great. I was part time and they worked with my schedule

    Cons

    Health insurance way too high!!! Especially for what they pay. Pay increases horrible @10 cents per year. Management was not honest. Will be dishonest with their employees to make themselves look good for clients. No room for advancement.

    Advice to Management

    Be more honest and forthcoming. Improve pay and increases. Lower health insurance so that it is affordable to employees.


  8. "Office service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Services Representative in San Francisco, CA
    Current Employee - Office Services Representative in San Francisco, CA
    Doesn't Recommend

    I have been working at Canon Business Process Services full-time (More than a year)

    Pros

    It's a paycheck of sorts

    Cons

    Insurance is awful, pay is low, nobody appreciates your hard work, no room for advancement, management only cares about numbers not people

    Advice to Management

    Compensate your employees according to their performance


  9. "Hospitality Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Approves of CEO

    I have been working at Canon Business Process Services full-time (More than 10 years)

    Pros

    Friendly environment, fun, team players,some room for growth

    Cons

    More work, less pay, tedious work, overlook clients attitude at times


  10. "Completely NOT recommended!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Canon Business Process Services full-time (More than a year)

    Pros

    Co-workers were fun to work with and the company is usually based in a well recognized big company.

    Cons

    Pay was abysmal
    Management was worse
    Micromanagement
    Hostile work environment
    No career progression
    HR was completely uninvolved
    Very "quid pro quo" type of expectation with work

    Advice to Management

    Loss cause. Management was eventually completely fired.


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