Canon Business Process Services Reviews | Glassdoor

Canon Business Process Services Reviews

Updated August 8, 2018
177 reviews

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3.2
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Joseph R. Marciano
52 Ratings

177 Employee Reviews

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Pros
  • "Work life balance within the Billing Team is great as well as to other teams" (in 5 reviews)

  • "At the site level it has a great company culture promoting inclusion" (in 7 reviews)

Cons
  • "Micromanagement, no raises, no room to grow" (in 14 reviews)

  • "Not enough room for advancement" (in 7 reviews)

More Pros and Cons

  1. "Love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Processor in Baltimore, MD
    Current Employee - Document Processor in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canon Business Process Services full-time (Less than a year)

    Pros

    Easy training and wonderful and employees! The days go by so fast it's 5 before I know it!

    Cons

    They do not offer any overtime and I would love to stay longer!

    Advice to Management

    Have one person train not multiple people and have them trained correctly!


  2. "Entrepreneurs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canon Business Process Services full-time

    Pros

    Fast paced, Process oriented, Small Company feel

    Cons

    Opportunity for Advancement , Cost of Health Benefits

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Neptune, NJ
    Former Employee - Anonymous Employee in Neptune, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Canon Business Process Services full-time (More than 10 years)

    Pros

    Awesome people to work with.

    Cons

    I enjoyed the experience and have no complaints.


  4. "Site Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Manager in Indianapolis, IN
    Current Employee - Site Manager in Indianapolis, IN

    I have been working at Canon Business Process Services full-time (More than 5 years)

    Pros

    Monday-Friday schedule with weekends and major holidays off

    Cons

    Advancement opportunities are available, but depending on location maybe limited.


  5. "Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Services Representative in Indianapolis, IN
    Former Employee - Office Services Representative in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Canon Business Process Services full-time (More than a year)

    Pros

    Canon is a great place to build networking skills and make lasting relationships with clients and coworkers. It’s a great way to gain administrative skills and to learn how to work as a team.

    Cons

    Unfortunately management will sometimes listen more to the client and not their own employees. They will give a single employee heavy loads of work just to please their clients.

    Advice to Management

    Please do not keep throwing more and more work on individual employees just to keep your clients happy. It really burns out employees quickly and as a result there is always a high turnover rate.


  6. "Good opportunity to get your foot in the corporate door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Services Representative in Sunnyvale, CA
    Current Employee - Office Services Representative in Sunnyvale, CA

    I have been working at Canon Business Process Services part-time (Less than a year)

    Pros

    A great team to work with. Fun work environment. Easy to get along with internal customers.

    Cons

    Significant down time. Obtaining full-time status in order to receive benefits is difficult if you're a part-timer.


  7. "Courier/Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver/Courier in Alpharetta, GA
    Former Employee - Driver/Courier in Alpharetta, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Canon Business Process Services full-time (More than a year)

    Pros

    Easy work. Not much strenuous physical work or mentally straining requirements

    Cons

    Little to no advancement. Job can become boring. Not many benefits.

    Advice to Management

    Encourage a "promote from within" attitude

  8. "Operations manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Operations Manager
    Former Employee - Business Operations Manager
    Recommends

    I worked at Canon Business Process Services full-time (More than 10 years)

    Pros

    Fantastic team of people to work with.

    Cons

    None that I can think of.

    Advice to Management

    Keep looking within your team for future leaders.


  9. "Accounts Payable Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon Business Process Services full-time

    Pros

    Friendly Environment. Easygoing and no stress.

    Cons

    for salary wise too low.


  10. "Great Work for the Inexperienced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Site Manager
    Former Employee - Senior Site Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Canon Business Process Services full-time (More than 8 years)

    Pros

    If you have no experience, or if you are an emerging supervisor/manager, it is a good company to start with. At the site level it has a great company culture promoting inclusion. Good insurance and 401k benefits.

    Cons

    Upward mobility. Because they are an outsourcing company, top position for most is site manager. Crossover to corporate positions is rare and highly coveted. Absentee area managers that don't listen nor care of your site needs. It is a "good ole boy" culture at the corporate and executive levels.


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