Canon USA Reviews | Glassdoor

Canon USA Reviews

Updated November 14, 2017
354 reviews

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2.7
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Canon USA President and CEO Joe Adachi
Joe Adachi
181 Ratings

354 Employee Reviews

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Pros
Cons
  • Upper management completely insulated from low status "working (in 17 reviews)

  • Senior Management runs department without internet marketing knowledge and fakes it (in 15 reviews)

More Pros and Cons

  1. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canon USA full-time

    Pros

    Fast paced. Most of the people were nice. Salary ok. Locations was great, New York City.

    Cons

    I Didn't care for management


  2. Helpful (3)

    "Management Survey-Hopefully weed them out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology Specialist in Melville, NY
    Current Employee - Information Technology Specialist in Melville, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Canon USA full-time (More than 10 years)

    Pros

    The "real" employees, who are the grunt workers are great to work with.

    Cons

    Management, Sr. Management, Directors, and above!

    Advice to Management

    Recognize the "real" workers not the "fake" GM's, Director, and lower Management that every year are getting promotions and fake titles. Any positive reviews are the same clowns that make this company not worth working for.

  3. Helpful (1)

    "Where is the career path for the i individual contributor?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Melville, NY
    Former Employee - Administrative in Melville, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Canon USA full-time (More than 8 years)

    Pros

    Coworkers were great. Management
    Not supportive. The advice us to take advantage of education reimbursement. Leverage by learning from your environment and move on after 3 to 4 years.

    Cons

    Culture is 3 tiered. Owned by Japan. So it's understandable Japanese are 1st tier, 2nd tier and 2nd layer of management is Jewish, and the 3d tier of management is everyone else. Not sure if solely by design.

    Advice to Management

    Create career path for the individual contributor by making the equivalent level for individual contributor equal to manager level, Sr manager equal to Sr individual contributor, director level again equivalent director individual contributor and so on.


  4. Helpful (2)

    "Culture differences make a nice work atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist in Melville, NY
    Current Employee - Senior Specialist in Melville, NY
    Neutral Outlook
    Approves of CEO

    I have been working at Canon USA full-time (More than 5 years)

    Pros

    This is a company that cares about the environment and with partnering and/or supporting local causes. They encourage the employees to volunteer. Most managers encourage their team to also take the classes that are offered.

    Cons

    In order to stay profitable while sales are down, they just eliminate hard working, good employees while keeping underachievers. They disregard the employee survey

    Advice to Management

    Department SVP/VP's need to listen to the lower staff more often instead of just management. They will then learn what truly goes on in their department and will then increase productivity and employee satisfaction.


  5. "Great Company low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canon USA full-time

    Pros

    Good Life / Work balance. They value your opinion and let you help the company advance with your recommendation

    Cons

    For the amount of work you do the money compensation is at the lower end. Annual increases are small only in promotion you'll have a big jump.

    Advice to Management

    In order to keep good talented people pay them what they are worth.


  6. "Operations Mangager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Los Angeles, CA
    Current Employee - Operations Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Canon USA (Less than a year)

    Pros

    Great People to work with

    Great bosses who aren't overbearing

    Cons

    A little to rigid. Need to think outside the box more

    Advice to Management

    Think outside the box more. You have great people and great management. Take a little more risk, you have the resources


  7. "Financial Analyst"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Melville, NY
    Former Employee - Financial Analyst in Melville, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Canon USA full-time (Less than a year)

    Pros

    Good people to work with

    Cons

    Feel like a foreigner in your own country

  8. Helpful (10)

    "The Most Honest Review You Will Read"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melville, NY
    Current Employee - Anonymous Employee in Melville, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Canon USA full-time (More than a year)

    Pros

    If you are just starting out in your career or you are well established and are in your late 40's to 50's then this company is for you. If you have a young family or young kids...then run away and don't look back Let me elaborate.

    Canon right now is a great growth company. They are well established in many different markets and are really growing strong. If you want stability, strength, little to no layoffs, then Canon is for you. The benefits are pretty good (not the best, not the worst) and you can be happy working a 35 hour work week.

    You will contribute in some way to making Canon even greater, which will feel very good if you are very young or a little older. However, let's get to the most important con: there is NO work/life balance whatsoever.

    Cons

    Let me be clear. The rumors that you heard are true. Canon Melville is a true 9-5 job, however, if you don't buzz your badge in by 8:59AM then you are considered late and go on a list. Two lateness in a month and you'll be put on some sort of administrative probation. If you are stuck in traffic...better hope you have a nice boss you can text or call to put up an hour of PTO for you. You might as well stop for an egg sandwich and coffee, because you just lost an hour of PTO.

    You cannot badge out before 5PM either. If you do, you'll go on a list. Your boss must reconcile that list week to week with your planned PTO approvals and such. It is truly ridiculous.

    There is no working from home, no work/life balance, and very little can be done from home anyhow. Canon's computer system infrastructure is not only living in the dark ages of the early 2000's but it is so locked down due to fear of stealing trade secrets that doing any work outside the office is near impossible.

    If you are not lucky enough to get a laptop (I was not) you are given iPads instead. You can check email on the fly. Big deal.

    At 5PM, everyone bolts for the door. You can imagine what the parking lot, the LIE and Walt-Whitman Road are like at that time. Don’t even bother!!
    What starts as a 9-5 job really turns into an 8:30 to 5:30 if you want to A) ensure you are never late and B) want to leave the parking lot without waiting in line 20 minutes.

    Canon has no free coffee. NO free coffee. There is Starbucks and some other brand available in the café for a price.
    For breakfast, the café closes immediately at 9AM. Again, plan on being there by 8:30AM. There are designated lunch times. The lunch room can’t hold every employee either, so don’t even try to find seating. Does this sound like a prison yet?

    Let me clear again. If you are just starting out or late in your career then these ‘cons’ may appear like ‘pros’ to you. A stable company with a strict dress code where everyone pulls their share. It can be a nice atmosphere but I don’t really feel it. People are out the door by 5:01PM since you make them feel like a prisoner.

    Advice to Management

    Allow people to choose their working hours. If you allow people to come in 8:30 to 4:30, and some to do the 9-5 and some 9:30 to 5:30, you make people feel less like prisoners and more in control of their lives. In addition, you will lose the panic from people to get to their cars at 5:01PM and exit before the line gets long. Traffic will improve. Morale will improve. Life will improve.

    Put a Keurig machine in each pantry...wouldn't kill you!


  9. Helpful (1)

    "No loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Manager
    Former Employee - Site Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Canon USA full-time (More than 5 years)

    Pros

    A big company with benefits and with many sites across the country with access to the newest technologies and equipment solutions

    Cons

    a too-big company with no real connection to their end of the line employees and the end users

    Advice to Management

    take a good look at the little people who do the heavy lifting for you and try to be a little sympathetic to the sacrifice and time that they have put in, often in challenging work environments, to help the company and their clients succeed


  10. "If it weren't for the Customers I would have quited a long time ago."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Horsham, PA
    Former Employee - Field Service Technician in Horsham, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Canon USA full-time (More than 8 years)

    Pros

    The customers were great, I really like the territory I was covering. I was far enough away from the main office so hopefully to be left alone to do my job.

    Cons

    Management was extremely poor, hardly saw a raise, maybe a few pennies here and there. You could never pick up your parts first thing in the morning, even if your part call was next to your starting call. you needed to do your starting call first than drive 20 minutes or more to pick up the part you needed and drive back to the 20 minutes or more to fix the machine. They were very strict and did the best to watch you like a hawk. Every now and then the manager would secretly follow you in his car and make sure you got to your calls on time and then yell at you if you were at a call for more than an hour because you weren't going to make your quota for getting in 5 calls a day.

    Advice to Management

    We aren't in a communist country, so stop treating your employees that way.


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