Canon USA 307 Reviews | Glassdoor

Canon USA Reviews

Updated February 27, 2017
307 reviews

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307 Employee Reviews

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  1. "Great... but...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Relations Representative in Norcross, GA
    Former Employee - Account Relations Representative in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Canon USA full-time (More than a year)

    Pros

    Great, stable work great environment, very rarely have layoffs, co- workers are likeeping family.

    Cons

    35 hrs work week.


  2. "BIO MEDICAL AGENT TSR II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BIO-MEDICAL TSR AGENT II in Sparta, IL
    Former Employee - BIO-MEDICAL TSR AGENT II in Sparta, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Canon USA full-time (More than 8 years)

    Pros

    Really enjoyed working for Canon.

    Cons

    None.......Only that I had to leave the company for Family matter.

    Advice to Management

    None


  3. "Executives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melville, NY
    Current Employee - Anonymous Employee in Melville, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Canon USA (More than 10 years)

    Pros

    1.5 raises annually, product is decent, small percentage of employees are honest individuals.

    Cons

    Top American executives in NY are the only ones receiving promotions, laughable, it's the same individuals year in and out. They are the ones not being honest to Japanese management how it really is to work at this 'company.

    Advice to Management

    Many excellent individuals, give them the promotions, the ones who will make the company grow, not to the "yes," executives.


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  5. "Difficult to get a promotion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Audit in Melville, NY
    Current Employee - Internal Audit in Melville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice building, good team, great innovation

    Cons

    Difficult to to promoted, need to be an expat to move into senior positions


  6. Helpful (2)

    "Good place to start your career only"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Cafeteria is great, great resume builder, good people to work with, benefits (PTO & health insurance) are really good

    Cons

    Extremely low pay, very strict on arriving on time, no growth opportunities, serious work only given to expats, very difficult to get promoted (unless you're an expat). I would use this company as a place to get your foot into your career but it not a long term place unless you strive to be a contempt lifer here.

    Advice to Management

    Start paying the American's fairly or equally to the expats. Give more opportunities for people to grow in their role. Relax on the strict 9am start time.


  7. Helpful (8)

    "Empty Shell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melville, NY
    Former Employee - Anonymous Employee in Melville, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Canon USA full-time (More than a year)

    Pros

    Pay and benefits are decent for someone just entering the job market. Job stability is seemingly decent. On-site gym. Some people are nice to work with. Canon offers some on-site courses although they can sometimes be a waste of time.

    Cons

    An old-fashioned, twentieth-century corporate structure in the twenty first century:

    Any stereotypical, negative corporate model you can think of is practiced by Canon U.S.A.

    There is an unhealthy obsession with one's job title, where there is a minimum square foot requirement for your working space based on what level of management you are a part of. Entire departments will be reorganized just so someone has the "required" desk/office space. I was personally called to HR just to be told that my job title was written incorrectly on my email account.

    Communication is non-existent. In the 13 months I have worked here I have never even seen the CEO of the company, he could be a myth. Everything requires an unnecessary amount of approval from a line of different supervisors and managers. Requests for projects often take weeks to reach a team, and completed projects take weeks to return to the requesting party. Compliments are few and far between and your work often gets lost in an email chain, where you won't ever realize if anyone actually utilized your input. If any minor problem is discovered, the most vulnerable employees will receive the blame and be reminded of it over and over again. The company struggles terribly with communication from managers and supervisors to those working under them. Once a year, managers create a "Canon Balanced Scorecard" which ultimately has no meaning and is meant to give workers a false sense of importance in the company. Many meetings, which include incompetent and wasteful use of time, could simply be an email much of the time. There is no sense of corporate vision and important information reaches people at the last possible moment.

    There is a sense of distrust between superiors and employees, where it seems someone is constantly looking over your shoulder. This kind of choke hold management style inhibits performance of workers who feel they are treated as children. In the event that an employee is abruptly "let go," a vague, mass email is sent to all employees (even if they are not in the same department) as a means of fear mongering.

    There is absolutely no flexibility in the time you will work. it will always be in from 9 a.m. to 5.pm., even on work days before holidays. There is no such thing as flex time here. There is no such thing as working from home here. Despite being in a salaried position, you are required to swipe your badge at the doorway upon exiting and entering the building. If you are even a second late (arrive after 9 a.m.), you will have to hear about it from your manager or supervisor. If you attempt to leave even a second before 5 p.m. you will be "flagged" and an email will be sent to management. It is not uncommon to see people running from their cars to get into the building on time, and driving erratically to get into the parking garages on time. On the reverse end of this, many people leave the moment the clock strikes 5 p.m. due general unhappiness, the unreasonable clocking policy, and to get off the property in a timely manner. Due to the layout of the property and large amount of people in the building, it can take up to 20 minutes just to get yourself onto the main road outside at the end of the day. Vacation time must be scheduled two weeks in advance and you will often be questioned if you use any of your allotted time off.

    Being a Japanese company, the culture can take some getting used to. This isn't necessarily a fault in the company, but there is a sense of favoritism towards the Japanese employees, who either work full-time at the Melville, NY headquarters or are sent for brief periods from Canon Inc. in Japan. Some of the Japanese managers and employees will simply refuse to talk to you unless they have to.

    The on-site cafeteria is overpriced. Food is often reused through the course of the week and instances of mold being found on food has occurred. You will be charged for an empty cup and coffee is expensive as well.

    Canon tends to brag about its awareness of the environment and lack of carbon footprint. However, the building is over lit constantly, where lights are arranged in a way where half of them should not even be on for adequate lighting. Recycling cans seen around the building are often just regular garbage cans that end up in the same place at the end of the day.

    Advice to Management

    Management will not read this review so this seems pointless. However, if I were able to talk to someone I would tell them to communicate more effectively with their employees, create a sense of place in the company for everyone, and treat everyone as an adult. The turnover rate and low reviews seen on this site are a result of micromanaging people and not acknowledging talent correctly. People become empty shells who feel like worker drones coming in each day. it feels futile to work here, and that should never be the case.


  8. "Amazing place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    The owners and management make this a wonderful place to work, not to mention the setting of the hotel right on the lake - makes it hard to have anything close to a bad day.

    Cons

    The lunch room was brutally hot.

    Advice to Management

    Keep doing exactly what has been done in past years.


  9. "Awesome Company!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Melville, NY
    Current Employee - Talent Acquisition Specialist in Melville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canon USA full-time (Less than a year)

    Pros

    Excellent benefits that start from day 1. Not too many companies do that these days. They care about their employees. Brand new headquarters and very professional environment.

    Cons

    I can't think of too many cons. The only thing is they're very strict with the 9-5 schedule but not much of a complaint.

    Advice to Management

    Keep up the good work!


  10. Helpful (2)

    "Not so friendly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits. Mostly everyone is friendly and they offer a reasonable amount of PTO

    Cons

    Being the new person sucks. No formal training and management resents you for all errors no matter how big or small

    Advice to Management

    Better training programs for both new hires as well as for management


  11. "Great Company and Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good loyalty. Good benefits. Fun staff to work with

    Cons

    Difficulty to rise above middle management



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