Capco Reviews | Glassdoor

Capco Reviews

Updated August 13, 2017
142 reviews

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Capco CEO Lance Levy
Lance Levy
28 Ratings

142 Employee Reviews

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  1. Helpful (4)

    "Unexplainable Promotions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capco full-time (Less than a year)

    Pros

    The brand itself appears fancy - Capco differentiates by self-presentation in the internet and public brochures from typical competitors. Though it is about 20 years old there is still kind of start-up marketing what leaves an impression of innovation. It is a very diverse company - the people are not like clones.

    Cons

    The ability to take criticism - also in public reviews - has still to be trained.
    Especially in recent past the promotions prompted questions.
    It is more than just suspect if employees get promoted to career levels though they are far away from meeting the requirements of that levels. In some cases it seems to be much more political than performance-driven - whatever the motivations of the promotion-responsible persons are...
    By taking a look at the usual Principal Consultants (one above Senior Consultant, one below Managing Principle), these are people with firm consulting experience, having built up sound expertise over years in fields which are key to the company and the industry. They take sales responsibilities and are also measured against those (there are monetary targets to hit) and - of course - they are responsible for managing revenues, projects, people, and for topics dealing with the business to attract clients and to win projects. This requires hard work and experience in both dimensions, numbers of years and intensity.
    It gets multiple employees' attention if someone gets promoted to Principal Consultant level without having any notable consulting experience during his/ her time at Capco, and the previous promotion to Senior Consultant already appeared very generous. There is no base - neither by applying the officially valid performance assessment framework nor by applying common sense - to promote employees to Principal Consultant level who have very little client project experience and thus have not generated much revenue for the company. Internal projects - also in cooperation with the parent company - represent a lower level of comparability, and they generate no revenue (we all know that Capco is not a non-profit company and the billable component is one of a few hard performance criteria). Aditi onally, it is more questionable when the same employees with little or no client project experience do not even stand for any topic important to Capco's business, be it from the financial industry's business or technology side. As a conclusion those very fast promoted employees cannot be seen as consultants at all by this what they do. What is going on then?
    Officially, Capco does have a quite comprehensive and clear performance assessment framework. And the performance of people who get promoted has to be sustained over a period of time. So how can it be that people get promoted if they don't do management consulting at all and simply cannot meet the framework's requirements? They do not even meet the requirements of their current level - what might sound mean but it reflects reality. It just sticks to facts. The roundtable process should fairly assess performance and skills and determine whether the requirements of the next level are met. Apparently, Capco is not very consequent in this process. And the majority of hard and well working, experienced and skilled employees, who generate business and demonstrate management work, gets mocked. The theory what Capco has set up concerning the performance assessment looks pragmatic and reasonable. Nevertheless, recent promotion incidents showed that the roundtable assessment sometimes tramples on the framework and promotes people for arcane reasons.

    Advice to Management

    Train your ability to take criticism and don't think that all employees believe you everything. Stick to facts, especially when it comes to performance assessment and promotions.


  2. Helpful (3)

    "Barely Better than Unemployment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capco full-time

    Pros

    Free fruit and corporate AMEX that you don't ever have to pay.

    Work/life is awesome bc you don't do anything.

    Cons

    High turnover, body shop tactics and incompetent "management".

    If you're unemployed or facing unemployment soon, take an offer bc the work is a joke and you'll have plenty of time to search for better employment.

    Advice to Management

    FIS dumped you like a bad habit. Hopefully, something good materializes besides the body shopping engagements.

    Capco Response

    Aug 7, 2017 – HR

    While we would like to thank you for taking the time to write a review, we are understandably very disappointed by your feedback.

    Our market competitive employment offering does indeed include... More

  3. Helpful (3)

    "stay clear"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Capco full-time

    Pros

    nothing good to say here

    Cons

    just not worth the frustration

    Capco Response

    Jun 5, 2017 – HR

    Thank you for your feedback.

    We are very disappointed to hear that you did not enjoy your experience at Capco. It's also a shame that we didn't get a chance to respond or fully understand your... More


  4. Helpful (3)

    "Not a place for career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Consultant in Washington, DC
    Current Employee - Associate Consultant in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capco full-time (More than a year)

    Pros

    Good salary and vacation package
    Happy hours are held often
    Free snacks
    Sports games
    Lots of training programs
    Limited client range

    Cons

    Favoritism
    Hours not flexible and long hours
    Poor quality of projects
    Some very difficult staffs in middle management to work with

    Advice to Management

    So many clicks. Management at mid level can make you feel left out. Focus on career development of your direct reports not just deliverable.

    Capco Response

    Dec 15, 2016 – Consultant

    Thank you for sharing your thoughts. We want to ensure you receive the right support so that you feel included and take steps that aligning with your career aspirations. We strongly encourage you to... More


  5. Helpful (7)

    "Not a place for a real career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work with big client names

    Cons

    Management exclusively listens to client on site. Will let client abuse and disrespect you. Everything is about being billiable. You will get promoted if you contribute to the firm only.

    Advice to Management

    Have your partners and management support your employees not turn on them for revenu

    Capco Response

    Oct 20, 2016 – Consultant

    Thank you for taking the time out to share your feedback. One of our top priorities this year is ensuring that our Performance Management Framework is effective. Our new framework which will be... More


  6. Helpful (12)

    "Demoralizing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capco full-time (More than a year)

    Pros

    A few good people left, easy work life balance, occasionally decent parties. Not much more that can be said.

    Cons

    Sinking ship. Massive bench. Limited training. Constant change at the top. New execs ruining the culture. Digital teams taken apart or all the good ones left. Boring work. Terrible HR.

    Advice to Management

    Quit while you're behind, but while something is still left.

    Capco Response

    Aug 9, 2016 – Consultant

    Thanks for your review, we have indeed been going through a period of re-structuring and have now rolled out our new operating model. This new operating model includes a robust, people orientated... More


  7. Helpful (9)

    "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    If you want to be in consulting and remain local to NY, there are many opportunities for that

    Cons

    Not much of a meritocracy. Employees are expected to participate in social events and be seen rather than focus solely on the work.

    Capco Response

    Aug 4, 2016 – Consultant

    Your feedback is very important to us and as part of our new operating model we have reviewed and restructured both our performance management system and our employee development plans.

  8. Helpful (10)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capco full-time

    Pros

    If you want to trade time for money, great place for that.

    Cons

    As a younger employee, your job is to show up and listen, claim you are learning something and in turn Capco gets to bill the client rates triple your salary. There is no personal growth and real worth skills you learn here. Stay AWAY!

    Advice to Management

    The growth of any company is via R&D and creating a product better than competitors. Hire quality talent to develop the company skills to be a real leader in the market.

    Capco Response

    Jul 19, 2016 – Consultant

    Thanks for your feedback. If you are struggling to take advantage of our learning and development opportunities or do not feel you are being fully supported then please don’t hesitate to reach out to... More


  9. Helpful (16)

    "From HERO to ZERO!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capco full-time (More than 3 years)

    Pros

    On the upside, if you want to work up a great resume via exposure to top tier banks and can put up with mind numbing work that the bank staff does not want do then yes, this is a great fit for you.

    Cons

    Sometime around 2015 Capco took a left turn instead of a right turn towards building upon what was at the time a great culture. The FIS acquisition has turned this one time best place to work start up boutique firm into a sales oriented every man for him/her(self) environment. What this means for its bottom line is not good and support is virtually absent at this stage. The entire #BEYOURSELFATWORK slogan has basically disappeared and is one based around fit in or get out. Around 95% of the Operating Partners have been ousted (Huge morale booster). If you are looking for boutique feel this is not it! As far as the BIG four feel its ways away from that.

    Advice to Management

    The people you staff should be your number one selling point. Usually a person’s top selling point is first based around their attitudes then their aptitudes as aptitudes can be enhanced very quickly. Treating people like humans and not robots, and understanding and being sensitive to cultural differences would be a great leap forward for this company. At the end of the day it’s the people that make the difference. No tool, skill and or asset can replace that.


  10. Helpful (12)

    "mp"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    none. there are 0 positives to gaining employment at this joint. it is a joke,

    Cons

    this is a body shop that is sinking faster than the titanic. do not apply here

    Capco Response

    Jul 7, 2016 – Consultant

    If you have concerns then please do reach out to your coach or HC manager so we can address them in the best way possible.


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