Capco Reviews | Glassdoor

Capco Reviews

Updated April 25, 2017
548 reviews

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3.2
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Capco CEO Lance Levy
Lance Levy
90 Ratings

548 Employee Reviews

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Pros
  • fair compensation and good work-life balance (in 27 reviews)

  • Good people, solid effort at culture (in 23 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (1)

    "An employer who walks the walk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in London, England (UK)
    Current Employee - Senior Consultant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capco full-time (Less than a year)

    Pros

    One of the few employers who walks the walk on commitment to people. Not come across any other employer who has a 'no time in role' approach for career progression. Great bunch of folks to work with.

    Cons

    Not your kind of workplace if you are looking for Consulting opportunities not focused in the financial services sector

    Advice to Management

    More of the same please!

    Capco Response

    Apr 20, 2017 – HR

    Thank you for your positive review! We are delighted to hear that you enjoy working at Capco and collaborating with your colleagues. As you mention, Capco's 'no time in grade' policy really sets ... More


  2. Helpful (11)

    "If your willing to deal with the downside..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in New York, NY
    Former Employee - Senior Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capco full-time (Less than a year)

    Pros

    Smaller firm, so less admin type of work compared to big 4. Will initially overpay to attract employees.

    Cons

    No real projects, more of a body shop. Heavily invested in GSEs, tech pmo work.
    Difficult selling to clients, therefore limited work. Partners have limited contacts.
    If you are not close to a partner you will receive very little comp.
    Lots of Bearingpoint people, the same place that went bankrupt.
    Old capco had a strong reputation.
    Lots of layoffs in 2011 due to reliance on one client.
    Promoted lots of people to roles they are not fit for.


  3. Helpful (14)

    "A race to the bottom, the story of a firm gone bad..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in New York, NY
    Current Employee - Principal Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capco full-time (More than a year)

    Pros

    If you are lucky enough to work with one of the remaining talented consultants that has not left the firm yet (only a few are left), one can truly develop themselves and have a good experience.

    Cons

    Once a respected firm committed to the financial services industry, Capco has decided to exit the management consulting market and enter the temporary services industry as a low-cost provider of bodies to banks and whoever is in need of cheap labor.

    The firm’s leadership still markets the company to potential applicants as a place where innovation and meritocracy are fostered. While this may have been true of the old firm, in reality, Capco is continuing to drive its costs down by neglecting talent and scraping up the desperate and gullible for the associate and consultant pools.

    Advice to Management

    Coming into the firm at this point would be a mistake for anyone looking to develop consulting skills. In addition, the political nature of the revamped organization is truly toxic and will eventually force all semblance of professionalism out the door.


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  5. Helpful (9)

    "Good Leadership but Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Buffalo, NY
    Current Employee - Senior Consultant in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capco full-time (Less than a year)

    Pros

    Good Leadership
    Use of latest technologies for internal communications, social enabled website,
    Good Package for experienced employees

    Cons

    Bad Middle management
    There is no structure for resource management. Leadership has good intentions and initiatives but people at middle management and coaches have no desire to improve employee's work atmosphere.
    No respect for the employee's career path and objectives while assigning projects.
    Some of the middle managers were recruited based on experience in non-US countries who have no knowledge about how resource management and time management cultures of US.
    Confused hierarchy. Reporting Manager is different from the person who actually assigns and monitors the daily work load. On top of that, there is a Coach who has no direct understanding of the employees work or the client but plays a role in annual review.

    Advice to Management

    Provide training to middle managers at the level of PC, Associate Partner and Partner level about good leadership. Current managers lack basic skills like, one-one meetings, feedback, coaching.
    Please Please Please train the managers who come from India about American Work culture, time management, task prioritization. They are just bulldozing low-level employees with their unreasonable promises made to the client, with no prior knowledge about the business.


  6. Helpful (17)

    "Faux consulting, Genuine career-killer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in New York, NY
    Former Employee - Principal Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Capco full-time (More than a year)

    Pros

    - Gives out decent laptops, cell phones
    - Willing to overlook lack of financial services experience
    - Has a great marketing department to give the appearance of an actual consultancy
    - Provides a paycheck in US dollars every two weeks
    - You can tell your friends you're a "management consultant" who works on "Wall Street" with a nearly straight face

    Cons

    Where to even begin?

    - You are expected to bill and work 10 hour days for 8 hours of pay; criminal overbilling of the client is the norm here
    - No need for a finance degree-this firm doesn't deal with finance
    - Capco is a body shop of IT testers and "project managers". There are no strategy projects. The "Banking" and "Capital Markets" domains are just fronts for testing assignments or other IT work
    - Capco is not a consulting firm. It's a back-office staff augmentation group willing to sell you out, despite your background, at the lowest possible rates to turn a buck
    - Won't put you on a project you request-you have no choices here
    - Often won't pay for your "local" travel; this is why they seek to hire naïve "local" resources and stick them with the bill for travel, even when it can be dozens and dozens of miles a day
    - Too cheap to pay for separate hotel rooms, plane tickets. Hope you like sharing a room with someone who likely doesn't have the same hygiene standards in a cut-rate "hotel" after arriving on the 2:00 AM Amtrak
    - No pipeline to speak of, client list is small
    - Rampant unprofessionalism
    - Endless internal disarray and disorganization; a revolving door of half-baked internal initiatives that never come to fruition will constantly clutter your inbox
    - Your fellow "consultants" often have atrocious people skills-almost a requirement to work here, it seems
    - No investment in talent. Don't be fooled by all the "talent programs" aimed to give an air of legitimacy to this body shop. You're a piece of meat, pure and simple.
    - HR is rude and incompetent. Even by HR standards
    - Many of the former "bankers" and "subject matter experts" worked on the service or HR side at actual consulting firms
    - Tons of company events that are used to mask politics. Don't attend a HH? Not a team player. Attend a HH? Prepare to get pumped for information about your coworkers.
    - Company is more focused on internal "fun" than gaining new clients; hope you like an endless barrage of superfluous "internal event" designed to foster team spirit. Don't worry, the minute you aren't a billable resource, you'll all be fired as a team, too.
    - Partners waiting to cash out the moment the rest of this sinking ship is acquired by FIS in a few years; mentally, they're already gone
    -I could go on for quite some time, but ultimately Capco's biggest problem is it simply isn't a consulting firm

    In summation:

    Are you a degree holder, HR rep, or someone who has a vague idea what consulting actually consists of? Have you watched "House of Lies" and dream of an illustrious career as a management consultant, but have none of the prerequisites? Do you consider people skills something dangerous and foreign? Is your command of the English language one of your "softer" skills? Do you classify yourself as a member of the human race and desperately need a paycheck? Capco could be for you.

    For anyone else who is remotely serious about being a consultant, avoid like the plague. Two years in this butcher's shop will have you wishing you could permanently erase your CV.

    Advice to Management

    Cash out.


  7. Helpful (6)

    "HR is biggest problem and needs change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in New York, NY
    Current Employee - Principal Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capco full-time (More than 3 years)

    Pros

    Capco is really into happy hrs which provides for a perfect platform to gossip.

    Cons

    HR recruiting team has single handedly killed the prestige and reputation of Capco.

    Due to the nature of consulting, a heavy importance in HR screening possible candidates is required. HR at Capco is incompetent and do not have the ability to properly measure real talent from an average joe off the street.

    Advice to Management

    Restructure entire HR team, they are worse than disappointing when it comes to recruiting talent and is a major reason why Capco is doing so horrible in not only the eyes of its employees but also clients as well.


  8. Helpful (4)

    "Weird culture and lack of leadership"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Hires very smart people from industry

    Cons

    lack of consistency among management


  9. Helpful (7)

    "Consulting? Really? More like Staff Augmentation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capco full-time (More than a year)

    Pros

    Beats unemployment
    Paychecks twice a month
    Worklife balance is awesome because the work is a joke.
    Excluding HR, the backoffice staff is a great eye candy and motivates men to come into the office.
    Referral bonus is nice and only 3 months are required for your referral. There are over a handful of people who are using the referral system to make up for deficiencies in their pay.

    Cons

    Where do we start? Besides the fact that Capco isn't a real consultancy, let alone a management consultancy, the "projects" are very poor and it's ultimately a bodyshop.

    Pipeline is very small to non existent. Big lay offs are coming soon because the bench is massive.

    Skills rarely align with work and the "domains" concept is merely a facade. 99% of the work in every domain is backoffice/tech related. There is no Capital Markets work, but there are "Capital Markets" clients! This is the main recruiting pitch by the incompetent HR staff, who will take anyone off the street with a pulse and a bachelor's degree. I have a friend who arrived 2.5 hours late to a "Superday" and got an offer. Pathetic... One could go on, but a firm is a representation of its hiring practices and Capco's are terrible from the bottom on up.

    Leadership is a joke and just a bunch of "partners" with a Rolodex from their Bearing Point days. Yes, the same Bearing Point that went belly up so the writing is on the wall.

    Do yourself a favor, look elsewhere because the moment you walk out of the elevator, you will wish you never worked here. If you make it past the elevator, try out the cafe to network and talk with the imbeciles they let through the door. If that isn't the nail in the coffin, then good luck!

    Advice to Management

    Sell your equity so FIS can implement some HR standards. The trash coming through the door is just downright insulting.


  10. Helpful (8)

    "Capco review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capco full-time

    Pros

    Some very good pools of talented people

    Cons

    Like any organization, this is not a one size fits all and there are good 'pockets' of talent within the organization but it is not consistent, promotions are not always based on merit / performance (there are some who are very deserving and Otha where one scratches their head...), integrity and moral indiscretions at the leadership level (more so than any organization I have been affiliated with in my career.

    Advice to Management

    None


  11. Helpful (12)

    "Steer Clear"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capco full-time

    Pros

    free water and snacks (occasionally)

    Cons

    Everything but the free water and snacks. Management? what management? "meritocracy" hah!, most hired are all part of an incest pool. Family members or relatives/friends of "CEO's"/Partners get hired and promoted.

    Advice to Management

    give up already. The CEO/Founder is the only true executive. The other Partners/"CEO's" are useless tools. Many like to send out emails about themselves.....no one cares


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