Capco Reviews | Glassdoor

Capco Reviews

Updated April 25, 2017
548 reviews

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548 Employee Reviews

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Pros
  • fair compensation and good work-life balance (in 27 reviews)

  • Good people, solid effort at culture (in 23 reviews)

Cons
More Pros and Cons

  1. "Sr Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at Capco full-time (More than 3 years)

    Pros

    Great collaborative environment to learn and grow as a professional.

    Cons

    Needs to be focused on more on performance when it comes to promotions.

    Advice to Management

    The mid-year promotion is a great attribute and I would always retain it as it further drives employees to work hard all year long.


  2. Helpful (4)

    "Principal Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in New York, NY
    Current Employee - Principal Consultant in New York, NY

    I have been working at Capco full-time (More than a year)

    Pros

    Capco is one of the few firms where one can freely learn, think, delivery and grow. Nowhere else does a firm offer this kind of fluidity, where you can literally visit with any Partner to share ideas as one develops new ideas. Projects are challenging, clients are well-known, and the people are amazing. Capco encourages CSR, education, and community events as part of a well-balanced consulting lifestyle. Benefits are generous and flexible as well, fitting people with different needs.

    Cons

    Corporate structure is going through a period of flux. It would be ideal to see and hear what the next stages look like in terms of the overall strategic growth trajectory. Change is good, of course.

    Advice to Management

    Continue to connect and communicate engagement intel with resources on the ground. Continue to develop junior resources. Keep sales strong while retaining a creative culture.


  3. Helpful (11)

    "Terrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in New York, NY
    Current Employee - Accountant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capco (Less than a year)

    Pros

    good compensation, good benefits, good perks

    Cons

    TOO CLICKISH, favoritism galore, tries to be a tech start up

    Advice to Management

    Get out of that clickish bubble


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Impressive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing culture and junior-level opportunities for growth

    Cons

    Nothing major to note at this time.


  6. Helpful (23)

    "Sad Story"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in New York, NY
    Former Employee - Principal Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capco full-time (More than 3 years)

    Pros

    Capco has been an amazing place to work for the past few years. There are a handful of good people left but most are long gone and many more will leave within the year. Offices are nice, IT team is great, and the company was widely respected. However, that respect will certainly wear off given new leaderships attitude and general lack of market understanding. Employee satisfaction went from 100 - 0 since the new leaders took over. Attrition rates are through the roof. Recruitment has stalled.

    Cons

    New Global CEO has completely lost touch with what made capco great. He is hoping he can milk the changesourcing cow for a few more years before competitors blow the capco model out of the water. Speaks with a lot of consultant jargon while typically saying absolutely nothing. If you want your career to be in loan staffing this is the place for you (aka go work with a bunch of uninspired suits who hate their lives and work long hours doing boring jobs in the back office of banks for below average pay). Human Capital has no insight into how to develop or rate employees. If you join Capco - you will leave or want to leave within 3 months. The culture pitch is all rhetoric there is nothing innovative, entrepreneurial, or cutting edge about capco. Their AI practice is an associate forwarding links to AI articles. I think they got rid of their digital practice (but who knows there is no communication). They have a 3d printer and a drone that sit in a closet until recruits come to the office. You will do work that requires no brainpower, just monotonous mindless activity. People come, they realize it was all rhetoric and they leave, and the cycle continues. Uninspiring, depressing, and ultimately a soon to be dissolved entity.

    Advice to Management

    My advice is to start being honest, actually communicate with the company, develop an actual strategy and commit, and return to the prior regimes mindset. If not, plan on watching the rest of your talent walk. If I was FIS I'd shut it down.


  7. Helpful (12)

    "Horrible place to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Designer in New York, NY
    Current Employee - User Experience Designer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capco full-time (Less than a year)

    Pros

    Sorry, but there was nothing positive about this experience besides it ending. I made a few friends through group suffering.

    Cons

    Completely clueless management. Huge waste of everyone's time, and the digital dept clear out was moronic and insulting. If you're looking to work in the digital dept, you should avoid like the plague.

    Advice to Management

    When your performance model is based on billability and you have an entire digital dept of people who aren't responsible for selling work, you've created a catch-22 where you are setting people up to fail.


  8. Helpful (23)

    "Toxic environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Washington, DC
    Current Employee - Senior Consultant in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capco full-time (More than a year)

    Pros

    There are some really great people still left at the company
    Great Benefits

    Cons

    Culture is toxic and unsupportive. Long work hours. Client assignments are random and seldom a good fit. Promotion/annual reviews are a glorified popularity contest. Client roster constantly in flux due to upper management losing business; when this happens and you are moved to the bench through no fault of your own it is marked negatively on your record. When on the bench you must compete with others to gain favor of the partners as they place people based on who they like rather than best fit; during this time anyone in the company who is billable can ping you to work on the most mundane tasks. If they decide they don't like you, you're given vague messages indicating "people are angry" and then rolled off your project no matter how well you are performing. Upper management makes fun of employees' appearance and make racially insensitive comments on a regular basis and then insist they are "just joking". Coaches are the real joke, they are no help at all, just another layer in the Capco bureaucracy. Other than the benefits, there is nothing to be gained in working with Capco versus any other placement firm; at least with a staffing agency you work only for the client and are not expected to build another company on your off hors.

    Advice to Management

    None, it would not be given any real consideration

    Capco Response

    Jan 27, 2016 – HR

    We are disappointed to read your review and would encourage you to reach out to your Human Capital Business Partner or directly to the North America Human Capital Director, Mary Keller, to discuss ... More


  9. Helpful (12)

    "Business Analyst Consultant"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Business Analyst Consultant in Malvern, PA
    Former Employee - Business Analyst Consultant in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Capco (More than a year)

    Pros

    Very big on technology. Very big on spending.

    Cons

    Doesn't match their consultants to the right roles. Managers are either too relaxed or too uptight. No medium. Managers don't represent or stand up for the consultants on their team.

    Advice to Management

    Keep your word when it comes to mentoring and promoting your employees. Match employees with the right mentors. Stop overlooking complaints.


  10. Helpful (13)

    "Chance Sourcing Agreement Is Bad News"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capco full-time (More than a year)

    Pros

    Change sourcing is when employees are "sold" to the consulting company and continue to work for the client. The deal made with this client kept me from possibly being laid off

    Cons

    There was no management of the employee to consultant needs and expectations during the transition. Agree with the comments about the "Happy Hour Culture", if you don't participate you don't get ahead. Everyone has to fight to self-promote to the partners to greet ahead. Doesn't matter how great your work is, that's secondary to how many partners know you and how many hours you work beyond what you do for the client even when 100% allocated. Work-life balance doesn't exist if you want a promotion and even with 70 hour weeks it's iffy.

    Advice to Management

    If your employees are supporting their clients and sustaining the business income reward them for it regardless how many happy hours or community service events they attend.


  11. Helpful (12)

    "Digital Design Dump"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capco full-time

    Pros

    Had a few good designers, UXers and strategiest but they're all gone by now. Free water was nice and equipment was good.

    Cons

    Capco got into a business that they didn't understand and never established a business strategy to be competitive in the market. Like a true disconnected Wall Street company, they think that because they have money and pay people, that they will flourish. This is not the case and leaderships load of hot air got outted among the teams really fast, labeling the whole department a joke. Once everyone lost hope in the grand vision they pitched to designers to come in the first place, people started dropping like flies.

    Bad account management, lack of actual agency experience among senior leadership, and a broken consulting business model was the downfall . They were pitching companies on pipe dreams that were undeliverable and everyone knew it. It became a joke, Capco thought who they were but ask anyone else in the industry, it turns into"Capco who?"

    Advice to Management

    Close the Digital Department.


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