Capcom Vancouver Reviews | Glassdoor

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Capcom Vancouver Reviews

Updated December 31, 2017
17 reviews

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2.0
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Mr. Kiichiro Urata
4 Ratings

17 Employee Reviews

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Pros
  • work life balance, nice team to work with (in 4 reviews)

  • There's a lunch club and other clubs to be a part of such as board games (in 5 reviews)

Cons
  • Thinking is that hiring a dozen more project managers might help spur production from poor performers (in 3 reviews)

  • They talk big plans but don't have have a clue how to make it happen (in 2 reviews)

More Pros and Cons

  1. Helpful (9)

    "Capcom Vancouver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Coworkers were fun to work with.

    Cons

    Year long crunch. Mandatory overtime.

    Advice to Management

    Overtime isn't the solution to everything.


  2. Helpful (6)

    "Could be worse?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Vancouver, BC (Canada)
    Former Employee - Software Engineer in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capcom Vancouver full-time (More than a year)

    Pros

    - Office is good, especially since the move to the new location (everyone has standing desk, and quality chair).
    - Benefits are good and improving (good coverage, and weekly appointments for in-office chair massage).
     - Lots of very smart, and very experienced people to work with and learn from.

    Cons

    - Embarrassingly underpayed, no transparency, excessive evaluation criteria which doesn't seem to mean anything anyway.
    - No career development. Very little oversight for more junior members, and nobody remaining who is actively engaging others.
    - Extremely impersonal. You don't matter. (Unless you are to be blamed for something.) Don't expect management to know what you do, or how you contribute. Your opinion does not matter, even if you are an expert in your domain.
     - Too much focus on building systems (which could be abandoned at any moment), and not shipping a product.

    Advice to Management

    Focus on shipping a product. Have some integrity. Pay the employees who are creating your game.

  3. Helpful (5)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capcom Vancouver full-time

    Pros

    Nice office. Very nice views. A big improvement from the last building.

    Cons

    The culture. It's not because of the people. There is just something about Capcom. It's full of talent and potential but for some reason it keeps flopping.

    Advice to Management

    Look at the loyal people who have stayed with you and start awarding those people and promoting within. You've hired a lot of people that have either quit or been fired. Maybe it's time to recognize and trust the talent you have before they decide to jump ship too.


  4. Helpful (5)

    "Poorly handled interaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Producer in Burnaby, BC (Canada)
    Former Employee - Producer in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capcom Vancouver full-time (Less than a year)

    Pros

    You come in to work. Suddenly Slack stops working; email stops working. You cant get into your office. That's how you learn that your role no longer exists, and there was no feedback prior to that moment.

    Cons

    No transparency. Poor performance feedback, Dominated by overseas offices

    Advice to Management

    Think before asking tech serve to turn everything off...feedback properly


  5. Helpful (9)

    "Good Brand, Mismanaged."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capcom Vancouver (More than 3 years)

    Pros

    -Some really great people.

    -Occasional fun company events such as bbqs.

    -Lots of autonomy, which is also a negative given number of poor work submissions with no oversight.

    -Decent location, will be moving to new location.

    Cons

    -Incredibly Political. If you aren't in the inner circle or good at talking yourself into the inner circle, you can forget getting a decent raise or a promotion. It is essentially EA, nepotism is the standard operating procedure.

    -Management is completely out of touch with anything that is going on with the dev teams, and the GM is more concerned with polishing his own image over producing good games.

    -Bleeds talent. The talented people leave and given poor company reputation, have to settle for sub par hires.

    -People are rarely held accountable for poor performance.

    -Thinking is that hiring a dozen more project managers might help spur production from poor performers.

    -Revolving door policy. Multiple cases of people who quit and return, receiving promotions and raises each time. Creates a resentful atmosphere and gives long term employees no reason to remain loyal.

    -Low pay compared to every other big studio in Vancouver. Makes it difficult to retain or attract talented people.

    -Very little company culture. No interaction with Capcom Japan, do not think you will be able to try Capcom Japan tech or use their assets.

    Advice to Management

    Hard to imagine changes at this point. When comparing products Capcom Vancouver has produced to products rival big studios produce in Vancouver, that ought to be enough for management to realize they need to improve, but that is unlikely to happen. The poor reviews of Capcom Vancouver on Glassdoor sound like broken records because even though executive leadership has changed, the same problems remain. Do not be fooled by shilling 5 star reviews from Producers and Community Managers. Who wouldn't be happy to be paid to do nothing?


  6. Helpful (4)

    "Not Bad, but Not Good Either"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capcom Vancouver full-time

    Pros

    Great co-workers with a good attitude. Great benefits, good work/life balance (outside of the world team), solid IP with which to draw from.

    Cons

    No accountability for management means all blame gets placed on lower level employees and people that leave. There's a patented inability for management to see past 2 weeks into the future, this leads to a predictable panic around every milestone. No 360 reviews mean bad managers stay there and more bad decisions get made.

    There is no honest feedback to be had. One moment everything is fine, the next moment you're reassigned with no explanation except for a spontaneous bad review come bonus time.

    Advice to Management

    Stop blaming old management for problems that still plague the studio. Begin real 360 reviews, identify weak leaders.

    Get a vision holder for your projects, one that can hold people accountable for meeting that vision. The design by committee approach only ensures that every department has a different vision of what you are making.


  7. Helpful (11)

    "Great people, but no career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Capcom Vancouver full-time

    Pros

    Lots of experienced staff who are willing to help others.
    Friendly and approachable people.
    Many teams for recreational activities such as board games, soccer, hockey, skiing/snowboarding, and cycling.

    Cons

    Actionable feedback for career growth is hard to get.
    Management strongly supports white knight syndrome and assumes anyone who is not always crunching overtime as being lazy or negligent. Lieu time is heavily dictated by how much overtime someone does, not by what they contribute to the project.
    Near constant crunch for months.
    Lower pay than the industry standard for most positions.
    Many staff deserving of promotions did not receive one and left because of that. They were then replaced by people with the title and position they should have been promoted into.

    Advice to Management

    Management is so fixated on the studio's outward appearance they haven't fixed the internal problems. Fix those first and your staff will help fix the company's reputation in the city.
    Promoting more than 5-8 deserving staff per year will keep talent in the studio.
    Provide people with meaningful feedback and help them with their careers.

  8. Helpful (9)

    "Great people to work with, but very poor leadership, little mentorship leads to poor career growth..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capcom Vancouver full-time (More than 3 years)

    Pros

    Great team collaboration, some good additions to company lately, process changes have helped in how development cycle is being done...

    Cons

    However, upper management leadership does not lead correctly. Very little to no mentorship that leads to no promotions. Lots of internal politics. Poor planning keeps leading to quick reaction changes...

    Advice to Management

    Start believing in your own people instead of writing them off so easily. Mentor properly! Plan properly! And make sure some people in higher directorial positions are actually doing their jobs!


  9. Helpful (16)

    "Good Place to Gain Experience and Have Fun, But Not Much Else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capcom Vancouver full-time

    Pros

    -Most people are passionate about games
    -You can learn many aspects of game development

    Cons

    Career advancement is NOT based on merit, talking your way out of work is more likely to give you a promotion rather than doing the work. Decisions are made without consulting anyone, commitments are made by technically inclined people, and people that actually tried to implement those impossible ideas are blamed for the failure. Since raises and promotions are not based on merit, compensation is not actually competitive after a year.

    Advice to Management

    Switching to Unreal Engine, and paid advertisement on VanCityBuzz will only attract people in the short term. As soon as people realize they will have no opportunities in career advancement or deserving salaries, they will leave too; which leads to way more turnarounds.

    Fire the highly paid and useless people, put that money into people that actually have talent and more importantly with high motivation to make games.


  10. Helpful (6)

    "Political Games"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Capcom Vancouver full-time

    Pros

    -The people who actually do work are fantastic.
    -Nice physical environment
    -Benefits are nice
    -Can potentially have decent compensation if smart with negotiations

    Cons

    -Political games
    -Top Heavy
    -Everyone seems to be in a bad mood


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