Capcom Vancouver Reviews | Glassdoor

Capcom Vancouver Reviews

Updated October 26, 2017
49 reviews

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2.8
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Mr. Kiichiro Urata
16 Ratings

49 Employee Reviews

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Pros
  • work life balance, nice team to work with (in 4 reviews)

  • There's a lunch club and other clubs to be a part of such as board games (in 5 reviews)

Cons
  • Thinking is that hiring a dozen more project managers might help spur production from poor performers (in 3 reviews)

  • They talk big plans but don't have have a clue how to make it happen (in 2 reviews)

More Pros and Cons

  1. Helpful (3)

    "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Capcom Vancouver full-time (More than 3 years)

    Pros

    - Besides leadership there are some great people.
    - Great internal self promoters.
    - Lifers who genuinely are excited about their games.

    Cons

    - Boys club -- barely any diversity. Witnessed females get unwanted and inappropriate attention.
    - Poor leadership with little motivation
    - Changing priorities
    - Bleeding talent
    - No clear org structure
    - Finance leader was extremely self serving -- shady at best
    - Lack of transparency
    - Instability -- never know when someone will be fired
    - No big picture thinking
    - Lack of inmovation -- Banked on the same game year over year
    - Low pay in consideration to others in local market

    Advice to Management

    Cut your losses. Rebrand and rebuild.

    Review the internal structure and your leadership. Some should not be trusted.


  2. Helpful (5)

    "Wasnt worth staying, corrupt top to bottom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Team Support Role in Vancouver, BC (Canada)
    Former Employee - Art Team Support Role in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capcom Vancouver full-time (More than 3 years)

    Pros

    Used to be some solid employees from other places, lifers were problematic

    Cons

    Previous Leadership set a gold standard for personal gain and shady practices. Studio was soaked in negativity.
    Radio personalities as Studio leads, expect presentation but you need to supply them with content else they are clueless. As they say trash in trash out.
    Dodgy finance leadership, creative use of petty cash.
    Tech Directors looking to hide away in tidy bonuses and clueless as to process and modern implementations.
    Long serving art leads not really suitable for a jnr positions.
    Huge emphasis on year end tax rebates.. hmm wonder who benefits there then?

    Advice to Management

    Honestly shut it down and cut your losses, look up the owners of the studio you should have bought and let them rebuild a good team and future for you.

  3. Helpful (2)

    "Poorly handled interaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Producer in Burnaby, BC (Canada)
    Former Employee - Producer in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capcom Vancouver full-time (Less than a year)

    Pros

    You come in to work. Suddenly Slack stops working; email stops working. You cant get into your office. That's how you learn that your role no longer exists, and there was no feedback prior to that moment.

    Cons

    No transparency. Poor performance feedback, Dominated by overseas offices

    Advice to Management

    Think before asking tech serve to turn everything off...feedback properly


  4. Helpful (3)

    "A mix of good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Artist in Vancouver, BC (Canada)
    Former Employee - Artist in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capcom Vancouver full-time (More than 3 years)

    Pros

    The leads are really good and care about the project.
    There are doing some cool mobile work
    New studio is nice and good location

    Cons

    Expect large amounts of your work to be tossed away when they change the design a couple of times a year. This is the last change and we know what we're doing now until the next big change comes in 6 months.
    New studio management came in and blamed old management for all the problems. The new management created worse problems and left when they realized what they had down. Left the team to cleanup the mess.
    Studio management changes every year. Had 3 studio managers in 4 years.

    Advice to Management

    Don't hire a radio personality to run a game studio.


  5. Helpful (6)

    "Living up to its bad reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capcom Vancouver full-time (More than 5 years)

    Pros

    New office is great with awesome view. There are tons of food choices around the studio and is located at Burnaby's future downtown.

    Cons

    The studio is struggling with hiring the people it needs due to its bad reputation and lower than average pay. Internally Capcom Vancouver is in a mess. Leadership doesn't know what to do and are incapable of making decisions that are needed. In fact they aren't making any for the unannounced project leading to chaos and confusion among the teams. The EP doesn't even show up to work and is hard to find. There are a lot of internal team conflicts. The people sticking around are either freshly joined or through work permit and are unable to leave. They have also hired couple of really toxic leads resulting in even more conflicts and more people wanting to leave. Some relatively better teams have less to no conflict but due to lack of staff, everyone has been doing overtime and even jobs of different roles. Worst of all is that the studio is in self denial. It won't pay attention to these problems and instead kept focusing on propaganda that it's a AAA studio making the best games in the world. To reinforce the propaganda, the studio ask passionate underpaid juniors to publicly talk about how "awesome" the studio is instead of addressing why it's failing to fill the long list of open positions.

    Advice to Management

    It's really hard to fix this mess to be honest. I would strongly recommend by first admitting that the studio is in a mess. Try your best to find out the problem and try to turn your public image around. Let Japan know that you cannot get talent with the resources you have and start from there.


  6. Helpful (12)

    "Don't Believe The Hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Capcom Vancouver full-time (More than 3 years)

    Pros

    Tons of clubs, its all about the clubs! Basically if you want a job that you can phone it in, then this is the place for you! I have never seen so much patting of the back and self glorification. Talking about being a "Triple A Studio" maybe the studio is but the games are not.

    Cons

    Too focused on being the "cool studio" instead of producing a quality console game.
    Shady firings after the last title shipped absolutely no loyalty to it's employees.

    Advice to Management

    Stop hiring and promoting your friends from failed studios. Stop spamming social media your propaganda (you have so many openings because people cant leave fast enough) Pay the people doing the work better.


  7. Helpful (4)

    "animator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Animator in Burnaby, BC (Canada)
    Former Employee - Animator in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capcom Vancouver full-time (More than a year)

    Pros

    Great people and projects
    Yearly reviews and wage increases
    Great work hours
    Great benefits

    Cons

    Creek floods regularly and cars have to be moved or they will be under water.

    Birds poop on the cars everyday.

  8. Helpful (13)

    "Capcom is an industry stain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer in Vancouver, BC (Canada)
    Current Employee - Producer in Vancouver, BC (Canada)
    Doesn't Recommend
    Positive Outlook

    Pros

    Good talented peeps
    A few events

    Cons

    Can't make games other than the only 1 they've done over the last 10 years
    Worst management ever, they've been losing all their talents because they would all be outshined by their Seniors or Leads.. they would even fire the ones with larger experience... We've lost 3 Leads and 4 or 5 Seniors during the course of the year... Yet, same management team driving pour quality games...
    Pay is way lower than any standards...

    Advice to Management

    Stay true to yourselves... Maybe in 20 years from now you'll be able to ship a PS3 quality game!!!


  9. Helpful (4)

    "Great place to work"

    StarStarStarStarStar
    Current Employee - Artist in Burnaby, BC (Canada)
    Current Employee - Artist in Burnaby, BC (Canada)
    Recommends
    Positive Outlook

    I have been working at Capcom Vancouver full-time (More than a year)

    Pros

    The studio is always actively trying to improve. It's a positive place to work and there's a focus on quality over quantity.

    Cons

    I feel like the problems Capcom has are pretty standard for most game dev studios. There are a lot of negative reviews on here and I'm not too sure why. Anything I'd complain about would be nitpicking.


  10. Helpful (9)

    "Good Brand, Mismanaged."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capcom Vancouver (More than 3 years)

    Pros

    -Some really great people.

    -Occasional fun company events such as bbqs.

    -Lots of autonomy, which is also a negative given number of poor work submissions with no oversight.

    -Decent location, will be moving to new location.

    Cons

    -Incredibly Political. If you aren't in the inner circle or good at talking yourself into the inner circle, you can forget getting a decent raise or a promotion. It is essentially EA, nepotism is the standard operating procedure.

    -Management is completely out of touch with anything that is going on with the dev teams, and the GM is more concerned with polishing his own image over producing good games.

    -Bleeds talent. The talented people leave and given poor company reputation, have to settle for sub par hires.

    -People are rarely held accountable for poor performance.

    -Thinking is that hiring a dozen more project managers might help spur production from poor performers.

    -Revolving door policy. Multiple cases of people who quit and return, receiving promotions and raises each time. Creates a resentful atmosphere and gives long term employees no reason to remain loyal.

    -Low pay compared to every other big studio in Vancouver. Makes it difficult to retain or attract talented people.

    -Very little company culture. No interaction with Capcom Japan, do not think you will be able to try Capcom Japan tech or use their assets.

    Advice to Management

    Hard to imagine changes at this point. When comparing products Capcom Vancouver has produced to products rival big studios produce in Vancouver, that ought to be enough for management to realize they need to improve, but that is unlikely to happen. The poor reviews of Capcom Vancouver on Glassdoor sound like broken records because even though executive leadership has changed, the same problems remain. Do not be fooled by shilling 5 star reviews from Producers and Community Managers. Who wouldn't be happy to be paid to do nothing?


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