Capcom Vancouver Reviews | Glassdoor

Capcom Vancouver Reviews

Updated March 17, 2017
44 reviews

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3.0
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Mr. Kiichiro Urata
13 Ratings

44 Employee Reviews

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  1. Helpful (3)

    "animator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Animator in Burnaby, BC (Canada)
    Former Employee - Animator in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capcom Vancouver full-time (More than a year)

    Pros

    Great people and projects
    Yearly reviews and wage increases
    Great work hours
    Great benefits

    Cons

    Creek floods regularly and cars have to be moved or they will be under water.

    Birds poop on the cars everyday.


  2. Helpful (7)

    "Capcom is an industry stain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer in Vancouver, BC (Canada)
    Current Employee - Producer in Vancouver, BC (Canada)
    Doesn't Recommend
    Positive Outlook

    Pros

    Good talented peeps
    A few events

    Cons

    Can't make games other than the only 1 they've done over the last 10 years
    Worst management ever, they've been losing all their talents because they would all be outshined by their Seniors or Leads.. they would even fire the ones with larger experience... We've lost 3 Leads and 4 or 5 Seniors during the course of the year... Yet, same management team driving pour quality games...
    Pay is way lower than any standards...

    Advice to Management

    Stay true to yourselves... Maybe in 20 years from now you'll be able to ship a PS3 quality game!!!


  3. Helpful (2)

    "Great place to work"

    Star Star Star Star Star
    Current Employee - Artist in Burnaby, BC (Canada)
    Current Employee - Artist in Burnaby, BC (Canada)
    Recommends
    Positive Outlook

    I have been working at Capcom Vancouver full-time (More than a year)

    Pros

    The studio is always actively trying to improve. It's a positive place to work and there's a focus on quality over quantity.

    Cons

    I feel like the problems Capcom has are pretty standard for most game dev studios. There are a lot of negative reviews on here and I'm not too sure why. Anything I'd complain about would be nitpicking.


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  5. Helpful (5)

    "Good Brand, Mismanaged."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capcom Vancouver (More than 3 years)

    Pros

    -Some really great people.

    -Occasional fun company events such as bbqs.

    -Lots of autonomy, which is also a negative given number of poor work submissions with no oversight.

    -Decent location, will be moving to new location.

    Cons

    -Incredibly Political. If you aren't in the inner circle or good at talking yourself into the inner circle, you can forget getting a decent raise or a promotion. It is essentially EA, nepotism is the standard operating procedure.

    -Management is completely out of touch with anything that is going on with the dev teams, and the GM is more concerned with polishing his own image over producing good games.

    -Bleeds talent. The talented people leave and given poor company reputation, have to settle for sub par hires.

    -People are rarely held accountable for poor performance.

    -Thinking is that hiring a dozen more project managers might help spur production from poor performers.

    -Revolving door policy. Multiple cases of people who quit and return, receiving promotions and raises each time. Creates a resentful atmosphere and gives long term employees no reason to remain loyal.

    -Low pay compared to every other big studio in Vancouver. Makes it difficult to retain or attract talented people.

    -Very little company culture. No interaction with Capcom Japan, do not think you will be able to try Capcom Japan tech or use their assets.

    Advice to Management

    Hard to imagine changes at this point. When comparing products Capcom Vancouver has produced to products rival big studios produce in Vancouver, that ought to be enough for management to realize they need to improve, but that is unlikely to happen. The poor reviews of Capcom Vancouver on Glassdoor sound like broken records because even though executive leadership has changed, the same problems remain. Do not be fooled by shilling 5 star reviews from Producers and Community Managers. Who wouldn't be happy to be paid to do nothing?


  6. Helpful (9)

    "A dying good brand in Vancouver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capcom Vancouver full-time (More than 3 years)

    Pros

    - Good talented people
    - Interesting social activists such As food truck lunch days, BBQ burger event, random event for food and a mini bar with beer ($2 per beer)
    - interesting mix of projects from mobile to AAA
    - Team meeting every week so everyone gets an update on what other teams are doing.
    - Unreal Engine 4 for AAA titles and Unity for mobile.

    Cons

    - Many good talented people are leaving due to empty promises and / or lower than average salary
    - Made Glassdoors negative but honest reviews a company wide PR thing and indirectly asked staff to write good reviews or at least stop writing bad ones.
    - Production on existing projects is going in circles and they don't have a good idea what's wrong and how to fix it.
    - Talented people tends to stay quiet and as a result, not so talent and very political people gets promoted
    - Only a very few top executives can actually change your salary and they don't do a good job. They basically read an "endanger" list and decided what can be done. Often "nothing" would be the thing to do.
    - Many people turning down offers due to better offers else where. I feel I wasted my time interviewing so many candidates
    - Executives left the circling projects and only got replaced by more circling.
    - Due to empty promises and / or low wages, everyone is trying to take credit so that it looks good on paper. This destroys team work and makes everyone isolated.
    - People who aren't leaving or being a flight risk are recently promoted to leadership roles with little to no idea how to be good leaders.
    - While some new hires stay, some leave after less than 6 months due to some or all of the above.

    Advice to Management

    Save the people you want to save by delivering the promises you have made or make their wages fair. If you can't save them due to business reasons, come clean and see if they would leave. Stop over promising things that won't be in an offer letter to new people. Stop underpaying people without knowing the consequences such as what's happening now. Stop having to many PM who does a whole bunch of detailed plans yet STILL OUT OF SCOPE for projects. Let producers be producers and not just customer relationships woh publishers. When a certain category of staff leaves (such as animators), start questioning the leader(s) because you won't be able to hire fast enough. Not recognizing good talents and have current ones go undervalued will hurt you in the medium (single project) to long (multiple projects) run. Showing the salary brackets won't help if wages aren't adjusted. Finally stop denying things everyone already knows it's true such as low pay, bad management and doubtful project future.


  7. "On the way to become the best studio in town"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer in Vancouver, BC (Canada)
    Current Employee - Producer in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capcom Vancouver full-time (More than a year)

    Pros

    Old Reviews are probably outdated and misleading, with new management I can see a company I can grow with.

    Food And Drinks
    - Birthday cakes for everyone at the end of month
    - Monday morning bagels
    - Free coffee and tea
    - Occasional free snacks for everyone

    Studio Culture
    - Studio direction is transparent, Studio Director share via all-hands meeting every Friday.
    - Generally Positive.

    Management
    - I met CEO in person; he told our team in a meeting something like:" I believe you guys can make a great product, but if you do run into obstacles or need help just let me know."
    - We can talk to studio director whenever he is available; he shares with everyone who talks to him why he made some decisions, transparent.

    Co-workers:
    - colleagues in my team are talented.
    - Working hard together, play hard together. Real sense of a TEAM

    Product:
    - Quality driven

    Cons

    - Current Location floods when rain and overwhelmed by crow crap during nightfall, but moving to a great location this May.

    Advice to Management

    I believe senior management is doing a good job. As an employee, I do share the vision for the road ahead of us. Keep up the good work!


  8. Helpful (3)

    "Not Bad, but Not Good Either"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capcom Vancouver full-time

    Pros

    Great co-workers with a good attitude. Great benefits, good work/life balance (outside of the world team), solid IP with which to draw from.

    Cons

    No accountability for management means all blame gets placed on lower level employees and people that leave. There's a patented inability for management to see past 2 weeks into the future, this leads to a predictable panic around every milestone. No 360 reviews mean bad managers stay there and more bad decisions get made.

    There is no honest feedback to be had. One moment everything is fine, the next moment you're reassigned with no explanation except for a spontaneous bad review come bonus time.

    Advice to Management

    Stop blaming old management for problems that still plague the studio. Begin real 360 reviews, identify weak leaders.

    Get a vision holder for your projects, one that can hold people accountable for meeting that vision. The design by committee approach only ensures that every department has a different vision of what you are making.


  9. Helpful (3)

    "Great Company, Lots of Transparency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best part about it is how inclusive they are. No matter which project celebrates a milestone or wrap, the whole studio is invited to join in for drinks and celebration. Outside of that, day-to-day work is challenging and exciting, and my teammates are positive.

    Capcom is socially diverse, with interest groups in playing music, sports, board games, and more. There's a video game lounge and pub for people to drink and play, and beers are $2-3. Food is also a big part at Capcom, with weekly bagels, daily fruit, cake day, and the volunteer social committee planning a food/social event every month.

    Cons

    Like most studios, crunch time can be tough. We'll work long hours and weekends, but will be given comp time after a milestone.

    Advice to Management

    Keep up the weekly studio meetings. You're transparent, and hold yourselves accountable for the changes you announce and put into action. I'm a fan of your open door policy.


  10. Helpful (3)

    "After working at Capcom Vancouver for roughly a year..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capcom Vancouver full-time (Less than a year)

    Pros

    Amazing people, great products, fun culture, clear and honest communication from the Studio Director (who is about as genuine as it gets), supportive work environment.

    Cons

    Location (far from Metro Vancouver), occasionally unclear titles and hierarchy. Still too early to give a fair assessment of cons.

    Advice to Management

    Executive management is good. Pay closer attention to senior/high level managers and the way they interact with their teams.


  11. Helpful (6)

    "Need to try harder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capcom Vancouver full-time

    Pros

    Lot's of great social activities. If you like BBQ's, poker, or hockey they've got a group that does it. Board games are popular at lunch.
    Moving to a new office beside sky train so you won't have to walk through floods to get to work.
    Some great talented co-workers who are fun to work with.
    A good place to get experience in the game industry.

    Cons

    The pay is low for Vancouver. They try and tell you they pay average but people are constantly leaving for better paying jobs even at small indy studios. Spent the last year interviewing people that we can't hire because they always choose to go somewhere else for more money. Many senior staff have recently left. If you can't pay competitive salary be honest and try to make up with other things like more vacation and stocks.
    New management took over last year and it was looking better with some new projects but they don't know how to make games and are constantly changing their minds. They talk big plans but don't have have a clue how to make it happen.
    Don't have budget to make triple A games. Teams are a 20% the size of triple A teams at other studios. Management tells you to work smarter and gives pep talk and makes a joke with no real solution. Unrealistic expectation about what can be done so they end up changing design and throwing away work when they realize game can't be made.
    Overtime was very bad for two years on some projects

    Advice to Management

    If you want to make AAA games you need to invest. What was the last good game Capcom made? Stop trying to make AAA games on A budget. Make best single A game you can.
    Pay people what they're worth in Vancouver. Don't lie and say you pay average wages when everyone knows you don't. If you look at bonus and stock at other places you can make 50% more.
    You need to listen to what your team says. They have good ideas if you give them time and resources they need to make the game.
    I want Capcom to succeed and make great games but it needs to make major changes for that to happen. Capcom is slowly dying and you need to make changes.



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