Capella University Reviews | Glassdoor

Capella University Reviews

Updated September 11, 2017
221 reviews

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3.8
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Kevin Gilligan
18 Ratings

221 Employee Reviews

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Pros
  • Good work-life balance generally (in 23 reviews)

  • Work from home, good supervisors, good communication between everyone (in 8 reviews)

Cons
  • Now it's just a call center with a bunch of managers looking at numbers (in 10 reviews)

  • The full time remote employees have a little different experience and often feel less connected with the organization (understandably) (in 5 reviews)

More Pros and Cons

  1. "Adjunct Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Faculty
    Current Employee - Adjunct Faculty
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capella University part-time (More than a year)

    Pros

    Extremely flexible
    Great support system
    Wonderful set up of content courses and always improving

    Cons

    Not many, to be honest!
    Some curriculum work can be more work than being approved for in Work load units.


  2. "Data Analyst Review"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Capella University full-time (More than a year)

    Pros

    Good work-life balance generally
    Flexible work hours
    Competitive pay
    PTO and benefits (i.e., bus passes)
    Career development (mentoring, stretch assignments)

    Cons

    CEO's highest level of education is a bachelor's degree
    Difficult to make an internal transfer
    A big enough company that it's not possible to have perfect visibility and communication where needed

  3. "Learner Services and Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capella University full-time

    Pros

    Flexible schedule, clear goals, great benefits.

    Cons

    More data entry than expected.


  4. "Capella University - Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Capella University full-time

    Pros

    Competitive pay, pleasant work environment, Downtown.

    Cons

    Heavy on mid-level management, diffucult to transition from one department to another.

    Advice to Management

    Better plans for job paths.


  5. "Work study"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capella University part-time

    Pros

    Great team building and working from home-office

    Cons

    hard to get a position as instructional designer


  6. "One of the Best companies I have ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Aid Representative in Minneapolis, MN
    Former Employee - Financial Aid Representative in Minneapolis, MN
    Recommends

    I worked at Capella University full-time (More than 3 years)

    Pros

    I've never worked for a place where management was this supportive and yet still could operate autonomously.

    They truly wanted me to be the best version of myself and assisted in getting stretch assignments to truly show what I could do for the company.

    Cons

    Change is constant. Not a true Con in my opinion although it hard to hit a target that moves.

    How they measure productivity where required part of the job sometimes reduces you to just a number.

    Advice to Management

    Use the School of IT and the federal financial aid work study program to improve the inefficiencies of the backend processes.


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Advisor in Minneapolis, MN
    Current Employee - Financial Aid Advisor in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capella University full-time (More than a year)

    Pros

    Pay
    Work life balance
    Benefits
    PTO

    Cons

    Late shifts
    Metrics
    Schedule
    Attendance policy

    Advice to Management

    Implement a tool to allow those ready to move up to be able to do so without needing 2-3 more people to move up at the same time. Look at overall preformance vs metrics.
    Phase out late shifts and update attendance policy

  8. Helpful (1)

    "Great place, tough field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Minneapolis, MN
    Current Employee - Operations Manager in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capella University full-time (More than 8 years)

    Pros

    Flexibility, Autonomy. Forward thinking organization with resources to implement technical advances. Lots of thoughtful and smart people working together on interesting opportunities focused on learners succeeding both with degree completion and with growth/traction in their chosen field.

    Cons

    Difficult growth environment -- online higher ed has faced and continues to face a difficult competitive environment. Slow growth for the org = slow growth for leaders.


  9. "Great coworkers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Capella University full-time

    Pros

    Clarity of roles and responsibilities.

    Cons

    Some silos exist between


  10. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Minneapolis, MN
    Current Employee - Project Coordinator in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capella University full-time (More than a year)

    Pros

    Good benefits, good people, mission-driven

    Cons

    Salaries are SIGNIFICANTLY under-market, meeting-heavy culture

    Advice to Management

    Pay your employees to stay!


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