FilterLeeds, South East England, England (UK)
I have been working at Capita full-time (More than a year)
The place was a nice place to work, a lot of diversity and people from different backgrounds, always encouraged everyone to pitch their ideas.
Managers were approachable
No structure and the business did not have a long term plan apart from how to cut cost and cut corners.
High turnover - they do not bother to keep their best staff and in most cases had position that were unoccupied for weeks, which caused a strain on other workers.
Low pay compared to other industries.
Promotion without pay is common, you basically commit more responsibilities and time, while getting no increase
Advice to Management
When promoting an individual, endeavour to increase the staff pay and try to keep hold of the best staff.
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