Capita Reviews in Leeds, South East England, England | Glassdoor

Capita Leeds Reviews

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Leeds, South East England, England (UK)

2.0
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Capita CEO Andy Parker
Andy Parker
0 Ratings

1 Employee Reviews

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  1. "Great place to work, nice people and nice environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Relations Advisor in Leeds, South East England, England (UK)
    Current Employee - Customer Relations Advisor in Leeds, South East England, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Capita full-time (More than a year)

    Pros

    The place was a nice place to work, a lot of diversity and people from different backgrounds, always encouraged everyone to pitch their ideas.

    Managers were approachable

    Cons

    No structure and the business did not have a long term plan apart from how to cut cost and cut corners.

    High turnover - they do not bother to keep their best staff and in most cases had position that were unoccupied for weeks, which caused a strain on other workers.

    Low pay compared to other industries.

    Promotion without pay is common, you basically commit more responsibilities and time, while getting no increase

    Advice to Management

    When promoting an individual, endeavour to increase the staff pay and try to keep hold of the best staff.


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