Capita Resourcing Reviews | Glassdoor

Capita Resourcing Reviews

Updated August 10, 2018
36 reviews

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2.5
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Thomas Christopher Richards
13 Ratings

36 Employee Reviews

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  1. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita Resourcing full-time

    Pros

    Good team, working hours okay

    Cons

    No parking, minimal benefits


  2. "Going through much needed change, but a little unsettled and not sure the SLT are in control."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capita Resourcing full-time

    Pros

    Some amazingly talented colleagues that are supportive of each other. An exciting company with lots of moving arms and legs. You can learn lots if you take the time and effort.

    Cons

    SLT are great at selling the dream, but not so great at sharing the plan of how we're going to realise the dream. No MD in place for far too long, so COO is spread too thin. I wouldn't recommend joining at the moment, but interesting to see what happens in the next year or so when things have settled.

    Advice to Management

    Employ an MD! Stop panicking and take a step back. Don't assume that selling the dream is enough. You need to communicate how we're going to get there.

  3. "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capita Resourcing full-time

    Pros

    I genuinely can't think of a single one.

    Cons

    Capita Resourcing is without doubt the worst run business I have ever had the misfortune to work for. The senior management team’s high level of incompetence is only surpassed by their over-inflated opinion of themselves.

    Advice to Management

    Leave and give someone with integrity and ability a chance.


  4. "Head of Client Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Client Services in London, England (UK)
    Current Employee - Head of Client Services in London, England (UK)

    I have been working at Capita Resourcing full-time (More than 5 years)

    Pros

    Excellent work/life balance and there is a great deal of positive change and investment going in to our business to create more opportunities to grow and learn.

    Cons

    Not very much learning or development offered as they have in the past had a tendency to keep you in a job rather than support you with development so that you can move in to new roles or opportunities.


  5. "Really positive, have been promoted and have had great support from my manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Maidenhead, England (UK)
    Current Employee - Manager in Maidenhead, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita Resourcing full-time

    Pros

    You aren’t micromanaged and can work with autonomy which can be stifled in a big company. Opportunity to improve processes in place. Good career progression for those that want it and regular reviews focused on development. Lots of flexibility which a lot of companies won’t offer.

    Cons

    It can sometimes be hard to get good salary increase unless you have been promoted, however lots of big FTSE companies are the same. This has improved though over the last year.


  6. Helpful (1)

    "Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Maidenhead, England (UK)
    Current Employee - Recruiter in Maidenhead, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capita Resourcing full-time (More than 3 years)

    Pros

    Good people.
    Office location is good

    Cons

    Managers are clueless - no people management skills or experience. Promoted into roles due to a face fit culture and being friends with the higher ups.

    Office is disgusting. Things often break without being repaired for weeks, if at all.

    Advice to Management

    Perhaps think about a change of team managers. Lots of good recruiters have left due to a couple of individuals who seem to get away with poor management and poor decisions time and time again.


  7. "People make the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director in Maidenhead, England (UK)
    Current Employee - Account Director in Maidenhead, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    The people make the company, the culture is generally very collaborative and people value one another.

    Flexibility is given to those who put in. It’s a two way thing but for me that’s a pro.

    Cons

    Pay isn’t market rate. Organic salary increases don’t happen; you have to leave or move businesses to gain a salary uplift and likely to be 20% down on market rate minimum.

  8. "Inconsistent Approach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Capita Resourcing full-time (More than 3 years)

    Pros

    Starting to become more flexible and now realising how far behind the market they are

    Cons

    Massive disparity in pay. Some paid a fortune, most paid well under market rate.

    Advice to Management

    Pay equality for all, not just new hires. Succession planning needs looking at carefully


  9. "Very good if you are driven and have the right manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Recruiter in Reading, England (UK)
    Former Employee - Senior Recruiter in Reading, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Capita Resourcing full-time (More than 8 years)

    Pros

    lots of opportunity to take on addition tasks and build your profile within the business
    Very good at protecting Recruiters from rogue hiring communities and are able to say 'no' to unrealistic requests.
    Great team environment, nice offices, can be promoted, and you are valued.
    Mo the security guard in Maidenhead is an absolute champ.

    Cons

    Capita Plc was run by finance which caused some headaches generally
    Some managers lacked people skills and could prove difficult, but that's subjective really.

    Advice to Management

    Don;t be afraid to manage out bad managers, better to do that and lose (specifically) 2 managers rather than a number of recruiters who could have delivered more.


  10. "Excellent coaching culture, poor T&Cs and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior in Maidenhead, England (UK)
    Former Employee - Senior in Maidenhead, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Capita Resourcing full-time (More than 5 years)

    Pros

    If you want to develop it’s there to go and get in a number of forms

    Cons

    Has grown from a ‘small / family’ type feeling of business to a corporate machine and some of the old guard can’t couldn’t cut it

    Advice to Management

    Stop recycling the same people into different senior positions; don’t be afraid of investing in new ideas


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