Capita Reviews | Glassdoor

Capita Reviews

Updated March 24, 2017
81 reviews

Filter

Filter


5.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Capita CEO Andy Parker
Andy Parker
27 Ratings

81 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Senior management are very profit driven, show no real interest in employee well being (in 52 reviews)

  • Generally low staff morale and high staff turnover (in 19 reviews)

More Pros and Cons

  1. "it was a fruitful experience"

    Star Star Star Star Star
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Capita as an intern

    Pros

    benefits are always good. the salary is just fine, and the atmosphere is ambiant

    Cons

    They have some mean people working in their offices trying to push you away from their coffe mugs

    Advice to Management

    keep it up peeps


  2. "It has been a nice experience working with Capita and feels great as an employee."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fund Administrator in Mumbai (India)
    Former Employee - Fund Administrator in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita full-time (More than a year)

    Pros

    Well organized and good environment to work for. Very good policies and culture that they follow.

    Cons

    Don't see any cons but it seems to be the attrition rate that what they needs to be looked after.

    Advice to Management

    Nothing such


  3. "Consultant"

    Star Star Star Star Star
    Former Employee - Consultant in Singapore (Singapore)
    Former Employee - Consultant in Singapore (Singapore)

    I worked at Capita full-time (More than 5 years)

    Pros

    good culture and good people

    Cons

    longer working hours and more training is required


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Recruiter in London, England (UK)
    Current Employee - Internal Recruiter in London, England (UK)
    Positive Outlook
    No opinion of CEO

    Pros

    Good management
    Encouraging
    help you develop

    Cons

    not any really, you get out of it what you put in it

    Advice to Management

    focus on client satisfaction


  6. "Total advisor"

    Star Star Star Star Star
    Former Employee - Salon Manager in Mold, Wales (UK)
    Former Employee - Salon Manager in Mold, Wales (UK)

    Pros

    Great working environment, with the ability to progress

    Cons

    there were no cons at capita


  7. "Liberal culture with good facilities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Pune City (India)
    Current Employee - Senior Consultant in Pune City (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita full-time (Less than a year)

    Pros

    Transport,
    High end laptops,
    Career Growth,
    Opt out transport facility with extra pay,
    Good onsite opportunities,
    Small software group so lot to learn

    Cons

    Old technologies,
    Still in developing mode,
    Set up is cheap..call Center tradition for sitting.
    Not enough conference rooms for scrum or meetings

    Advice to Management

    Nothing much


  8. "Too early"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Bengaluru (India)
    Current Employee - Team Manager in Bengaluru (India)
    Recommends

    I have been working at Capita full-time (Less than a year)

    Pros

    Too early to rate but, laid back environment. Chilled out

    Cons

    Yearly incentive plan sucks.. As if now that's all!

    Advice to Management

    Push for the quarterly if not monthly incentive plan.


  9. "Complaints Quality Checker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita full-time

    Pros

    Great pay, good working environment, good holidays and strong management team!

    Cons

    Lack of specific training

    Advice to Management

    Keep up the good work


  10. "Claims handlet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Handler in London, England (UK)
    Former Employee - Claims Handler in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good relaxed atmosphere and people

    Cons

    Poor pay and no growth

    Advice to Management

    Increase pay and provide growth opportunities


  11. ".."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance in Glasgow, Scotland (UK)
    Current Employee - Quality Assurance in Glasgow, Scotland (UK)

    I have been working at Capita full-time (More than a year)

    Pros

    Great working hours in this company

    Cons

    I don't have any



Showing 81 of 937 reviews
Reset Filters