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Capital Bank Reviews
Updated Jan 23, 2023
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Found 121 of over 125 reviews
30% Recommend to a Friend
47% Approve of CEO
Found 119 of over 125 reviews
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Recommend to a Friend
Approve of CEO
D. Bryan Jordan
4 Ratings
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Pros
Cons
- "Absolutely terrible working conditions, uncaring and horrible upper management, bank trying to get by with practically no staffing and very poor pay." (in 7 reviews)
- "Leadership didn't recognize talent/skills in employees and didn't give credit where due" (in 5 reviews)
- "During that time, the CB employees were given minimal training on the new systems (1 day for tellers and 2 for platform)." (in 4 reviews)
- "I worked in a branch with an Assistant Branch Manager who was there daily and the Branch Manager was rarely there but instead managing a home branch." (in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, less than 1 year★★★★★
Different capital bank
Aug 29, 2021 - Credit Analyst in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Learned a lot in the credit department
Cons
Room for growth was minimal
- Former Employee, more than 5 years★★★★★
Pros
Staff/co-workers were wonderful to work with
Cons
Constant change - mergers and acquisitions
- Former Employee, more than 1 year★★★★★
Overworked, Underpaid, Bought Out
May 10, 2022 - Operational Manager in Winston-Salem, NCRecommendCEO ApprovalBusiness OutlookPros
If you were lucky enough to have cool co-workers, the day went by a little faster.
Cons
Poor Management and Outdated technology
Continue reading - Current Employee, more than 3 years★★★★★
Pros
managers are fairly lenient when it come to schedule, no quotas or account requirements.
Cons
wont get paid as much as other banks, will have to learn quickly as training is minimal, and you will work saturdays
Continue reading - Former Employee★★★★★
Pros
Fun and learned a lot
Cons
Pay and benefits could be better but long time ago
- Former Employee, more than 3 years★★★★★
Pros
It a job, that's the only pro
Cons
Terrible leadership and processes. No accountability.
- Former Employee★★★★★
Pros
Listens to employees, shares ideas Supports technology needs
Cons
Mergers and acquisitions causing workload issues
- Former Employee, more than 1 year★★★★★
Great Company, Great Benefits, Great Environment!!!
Mar 4, 2021 - Loan Administration Specialist in Rockville, MDRecommendCEO ApprovalBusiness OutlookPros
Benefits, core values, positive mindsets encouraged
Cons
Management in Loan Dept do not care about you!
- Former Employee★★★★★
Pros
Small town feeling bank, great leaders.
Cons
Benefits were not the best.
- Current Employee, less than 1 year★★★★★
Much too much!
Oct 17, 2019 - Financial Services RepresentativeRecommendCEO ApprovalBusiness OutlookPros
I love my co-workers! Without them, I would have left. They make the job bearable.
Cons
Too many changes. They went through a merger in May of 2018. Customers complain constantly. It makes it harder to retain businesses. We are so short-staffed in my market. It makes it hard to take off or vacation. You feel like you are letting the team down.
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Capital Bank Reviews FAQs
Capital Bank has an overall rating of 2.6 out of 5, based on over 125 reviews left anonymously by employees. 30% of employees would recommend working at Capital Bank to a friend and 27% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
30% of Capital Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Capital Bank 2.8 out of 5 for work life balance, 2.4 for culture and values and 2.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Capital Bank to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.
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