Capital BlueCross Reviews | Glassdoor

Capital BlueCross Reviews

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Found 53 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
40%
Approve of CEO
Gary St. Hilaire
2 Ratings
Pros
Cons
  • "Unfortunately CBC proved to be, and immediately so, very disorganized(in 6 reviews)

  • "They aren't putting the necessary resources into customer service(in 4 reviews)

More Pros and Cons
  1. "Company that actually cares about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Technical Business Analyst in Harrisburg, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital BlueCross full-time for more than 2 years

    Pros

    Flexible work schedules and work from home opportunities, management that accommodates family hardships, generous time off

    Cons

    Training and documentation seem to be in need of an overhaul all around

    Advice to Management

    Keep providing opportunities to all your staff. Some just need the right project to shine

    Capital BlueCross2019-01-21
  2. "A good employer in an ever-changing field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital BlueCross full-time for more than 20 years

    Pros

    Supportive senior management; great benefits; community minded

    Cons

    Stressful environment with constantly shifting (and sometimes contradictory) priorities

    Advice to Management

    Strive to achieve a healthy work/life balance

    Capital BlueCross2019-03-20
  3. "Very unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capital BlueCross full-time for more than a year

    Pros

    Nothing, absolutely nothing. The job was terrible

    Cons

    If you like getting treated like a prisoner, & enjoy working with a bunch of low class managers who do nothing but breathe down your neck and just make you feel uncomfortable and everything you do is wrong this is the perfect job for you !

    Advice to Management

    Get better management! The supervisors are lousy and lazy and just rude.

    Capital BlueCross2019-02-13
  4. "Clear as glass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capital BlueCross full-time for more than 6 years

    Pros

    * Good education coverage * Relaxed dress code * Good technology budgets

    Cons

    * Poorly organized departments with inexperienced management * Overly large population of management * Large population of management do not hold any valid credentials for the area that they manage. * Toxic culture with limited troubleshooting skillset * Antiquated staff awaiting retirement with limited drive to learn. * C level management is made up of friends that use to work with each other so forget advancement...

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    Capital BlueCross2018-12-17
  5. "Overall a good company to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Accountant in Harrisburg, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital BlueCross full-time for more than 4 years

    Pros

    Help advance your career if they see you are ready.

    Cons

    Compensation is lower than what I am happy with and benefits are included in salary discussions to minimize take home.

    Capital BlueCross2018-09-04
  6. "Product Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital BlueCross full-time for more than a year

    Pros

    The cafeteria is nice, but that's about it.

    Cons

    Toxic work environment. Avoid at all costs.

    Capital BlueCross2018-08-23
  7. Helpful (1)

    "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital BlueCross full-time for more than 2 years

    Pros

    Generous paid time off. That's all.

    Cons

    They let people go without considering the impact it will have on those who are left to figure it the members they serve. They still think 60 hours a week is the norm and not the exception. Bottom line it's about lining the pockets at the top and working the bottom to death. There is no communication and not everyone is treated the same. The company is living in its name. Providers don't like dealing with them and members...

    Show More

    Advice to Management

    Pay attention to the details of what you are doing. Listen to your employees. Understand what they are doing before laying them off. Learn about work life balance. It's important.

    Capital BlueCross2018-03-07
  8. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital BlueCross full-time for more than 6 years

    Pros

    Great place to work. Excellent benefits and incentives.

    Cons

    Can be difficult to advance in management roles.

    Capital BlueCross2018-01-30
  9. Helpful (2)

    "CBC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Capital BlueCross full-time

    Pros

    Good insurance PTO days roll over

    Cons

    Double-standards Playing favorites is a daily occurrence

    Capital BlueCross2018-02-02
  10. Helpful (2)

    "Typical health care corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Elecronic Enrollment Representative in Harrisburg, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Capital BlueCross full-time for more than 2 years

    Pros

    Flex time, opportunities to work from home. Good PTO plan

    Cons

    Office Politics come into play when you are trying to advance rather than knowledge, education. Horrible healthcare plan, high deductible

    Advice to Management

    Restructure salary scale, hire within like you claim you do

    Capital BlueCross2018-01-22
Found 53 reviews