Capital BlueCross Reviews

Updated Apr 10, 2020

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3.4
56%
Recommend to a Friend
75%
Approve of CEO
Capital BlueCross President and CEO    Gary St. Hilaire  (no image)
Gary St. Hilaire
7 Ratings
Pros
  • "Community involvement, lots of PTO, good benefits(in 7 reviews)

  • "Great Benefits, Plenty of Vacation & Health rewards(in 6 reviews)

Cons
  • "Unfortunately CBC proved to be, and immediately so, very disorganized(in 6 reviews)

  • "They aren't putting the necessary resources into customer service(in 4 reviews)

More Pros and Cons
  1. "Great Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Talent Management & Leadership Development Consultant in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital BlueCross full-time for more than 5 years

    Pros

    Work Environment People Benefits Work / Life Balance

    Cons

    Overall a small company. Challenging industry

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  2. "Never again, dont fall for the smoking mirrors."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital BlueCross

    Pros

    To good to be true for pay, excellent facility,

    Cons

    Not current with best practices Politically lead Poor leadership

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  3. "Great benefits, less than average pay, inadequate managers"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Neutral Outlook
    Approves of CEO

    I worked at Capital BlueCross full-time for more than 3 years

    Pros

    Community involvement, lots of PTO, good benefits

    Cons

    The pay is lower than the base pay offered by other companies; unqualified staff are promoted into management; the turnover is high in certain departments

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  4. "Lot of material to grasp, but great for someone who has a strong willingness to learn"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern - Hourly 
    Recommends

    I worked at Capital BlueCross part-time for less than a year

    Pros

    Received hands-on experience Traveled with sales team to presentations Great opportunities for connections

    Cons

    At times the mass amount of information in the health insurance industry is hard to grasp

  5. "Consultant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital BlueCross full-time for more than 5 years

    Pros

    Community-oriented , Friendly people, Good benefits, Opportunities

    Cons

    Behind the times (technology) Slow moving

  6. "Good people, but stuck in the past"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisburg, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital BlueCross full-time for more than 5 years

    Pros

    Good people, friendly work environment, good hours and generally flexible on working from home (dependent on position).

    Cons

    Slow moving, lots of long-tenured employees which can lead to stagnation. Hard to find room to grow if you are more junior in your career. Pay is generally below market rate.

  7. "Great company to work for!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer-II in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital BlueCross full-time for more than 10 years

    Pros

    Flexible hours, Good Salary, Great atmosphere

    Cons

    Refuses to pay for training. Never in the budget.

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  8. Helpful (1)

    "Gets You Places"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capital BlueCross full-time for less than a year

    Pros

    Gracious PTO, starting salary is decent.

    Cons

    Poorly trained. First day you are thrown into the company and you have to find where you are going, as well as your manager. I had no clear path as to what I would be doing for the company. Since then, I have been on my own with barely any work given to me. TECH ISSUES ARE INSANE. I have been working for the company for 6 months, and every week I am calling their IT department about account issues that have not been resolved. Management and HR has not helped me advance in my career. Overall, not fair to myself or Capital Blue Cross.

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  9. "A good employer in an ever-changing field"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital BlueCross full-time for more than 10 years

    Pros

    Supportive senior management; great benefits; community minded

    Cons

    Stressful environment with constantly shifting (and sometimes contradictory) priorities

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  10. Helpful (1)

    "Company that actually cares about employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Technical Business Analyst in Harrisburg, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital BlueCross full-time for more than a year

    Pros

    Flexible work schedules and work from home opportunities, management that accommodates family hardships, generous time off

    Cons

    Training and documentation seem to be in need of an overhaul all around

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Found 62 reviews