Capital District Physicians' Health Plan Reviews | Glassdoor

Capital District Physicians' Health Plan Reviews

Updated May 23, 2018
75 reviews

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3.1
StarStarStarStarStar
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Dr. John Bennett
41 Ratings

75 Employee Reviews

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Pros
  • "Great benefits, good pay, excellent facilities" (in 6 reviews)

  • "Good benefits, ok salary, nice perks like a gym and cafeteria" (in 5 reviews)

Cons
  • "I was told at the time I could always reapply, which I did many times without any response" (in 2 reviews)

  • "CDPHP does outsource a large a amount of IT" (in 7 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Albany, NY
    Current Employee - Developer in Albany, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital District Physicians' Health Plan full-time (More than a year)

    Pros

    cloud first strategy and modernization.

    Cons

    Workforce extension not always highest quality worker.

    Advice to Management

    Keep up good work.


  2. Helpful (1)

    "f you don't want to move up in your career this is the place for you, unless of course you know somebody."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capital District Physicians' Health Plan full-time (More than 5 years)

    Pros

    Great benefits, good pay, excellent facilities

    Cons

    Very top heavy. No promoting from within. Horrible communication. If you don't want to move up in your career this is the place for you, unless of course you know somebody.

    Advice to Management

    Recognize and utilize the talent you have or you'll keep losing quality employees.

  3. Helpful (1)

    "Great work environment, Unorganized company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital District Physicians' Health Plan full-time

    Pros

    Nice people, great work atmosphere.

    Cons

    Poor organization and very vague/no direction on what my job was.


  4. Helpful (1)

    "Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital District Physicians' Health Plan full-time (More than 3 years)

    Pros

    good benefits, and PTO salary

    Cons

    Management project a sense of entitlement

    Advice to Management

    communication is key and must improve


  5. Helpful (1)

    "Definitely one of the best place in the Capital Region"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital District Physicians' Health Plan (More than 3 years)

    Pros

    Salary
    Work-Life
    Benefits
    On site Gym/ Cafeteria
    Keep you involved with fitness contest etc.

    Cons

    CDPHP does outsource a large a amount of IT


  6. Helpful (1)

    "not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital District Physicians' Health Plan full-time (More than 10 years)

    Pros

    good pay, great people, nice cafeteria

    Cons

    Should have more health insurance options for employees

    Advice to Management

    bring back EPO benefits


  7. Helpful (2)

    "Good people, lousy management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Pennington, NJ
    Current Employee - Director in Pennington, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Capital District Physicians' Health Plan full-time (Less than a year)

    Pros

    The nurses and medical department staff are wonderful

    Cons

    The leadership leaves a lot to be desired, lacks direction

  8. Helpful (1)

    "Manager IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Managemer in Albany, NY
    Current Employee - IT Managemer in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital District Physicians' Health Plan full-time (More than a year)

    Pros

    Great place to work, solid strategic vision, community focus. Solid people, improving teamwork environment. Laser focus on provider and members and ultimate business goals.

    Cons

    Workload heavy, although management developing plans to address.

    Advice to Management

    Keep communicating vision and goals to align organization, strengthen interdepartmental relationships. Focus on listening to employees, and developing process and talent improvement plans.


  9. Helpful (1)

    "Working here has its perks, but beware that they don't all apply the same to each department."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital District Physicians' Health Plan full-time (More than a year)

    Pros

    Many benefits/perks, such as free gym and health/wellness classes, etc. Good company to work for.

    Cons

    Not all the perks are the same for the different departments, which is unfair. It seems to be up to the supervisors, rather than having a company-wide policy.


  10. Helpful (2)

    "Member Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Albany, NY
    Current Employee - Member Service Representative in Albany, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Capital District Physicians' Health Plan full-time (More than 3 years)

    Pros

    The starting salary is a bit higher than similar companies

    Cons

    You are just a number, there Magic program focuses more on how many times you say a members name and the like rather than if you have made the member happy.

    Advice to Management

    Focus more on whether or not the member on the call was satisfied rather than if the rep answered the phone so and so speaking instead of this is soso


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