Capital Group Reviews | Glassdoor

Capital Group Reviews

Updated March 22, 2017
98 reviews

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2.0
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Philip de Toledo
27 Ratings

98 Employee Reviews

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Pros
Cons
  • Senior management is really bad at communication with associates and creates a hostile environment (in 36 reviews)

  • Overtime can ravage your work/life balance - something management pays lip service to (in 16 reviews)

More Pros and Cons

  1. "IT in Irvine"

    Star Star Star Star Star
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Irvine, CA
    Former Contractor - Anonymous Contractor in Irvine, CA
    No opinion of CEO

    I worked at Capital Group as a contractor

    Pros

    Decent attempts at whole location events. Good campus and cafe. I believe non-IT is well run.

    Cons

    IT. Offshore bodyshop free for all. Management thinks it is saving money by using lots of cheap staff. Various bodyshops spend their time trying to pick-off each other. As another said, you are encouraged to challenge and think outside the box, until you do so.

    Advice to Management

    Have your business analysts analyze your own IT org. Would they recommend investing?


  2. Helpful (3)

    "Slow, Behind the Times, Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capital Group full-time (More than a year)

    Pros

    Great compensation package, work life balance is great.

    Cons

    So much process that no one actually knows what the process really is. Projects get started, delayed, and then dropped constantly. You never feel like you're actually accomplishing anything. Easily 5-8 years behind the times from a technology perspective. "People Managers" don't actually know how to manage. I don't know a single good example of a manager here. They all look out for themselves. Decisions are made regarding employees without discussion with that employee.

    Advice to Management

    You need a complete overhaul of your NAD leadership team and IT organization. I know so many unhappy people here. People come here just to coast into retirement.


  3. Helpful (3)

    "Slow and Insular Company Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Associate in Irvine, CA
    Current Employee - IT Senior Associate in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Salary and Benefits are fair to good. They really think they are leaders in this area. They are extremely slow to hire, which should be a good thing

    Cons

    Culture is stifling, all the buzzwords, meetings are constant, red tape is severe and nothing gets done, it takes them 6 months of meetings to review staff and then it turns into a big political event. Gridlock is the word I'd use for this company. Everything that's good is only on the surface, beware it doesn't go deep, but it can be quicksand

    Advice to Management

    Spend less time sitting around in meetings and going round and round and doing nothing


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  5. Helpful (5)

    "Business Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Los Angeles, CA
    Current Employee - Business Systems Analyst in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capital Group full-time (Less than a year)

    Pros

    - Great health insurance
    - Fantastic retirement plan
    - Nice, smart people
    - "They've only had one round of lay-offs in its 75+ year history"
    - A large majority of the people at CG whom I've met have been there over 5 years
    - Very stable

    Cons

    - "They've only had one round of lay-offs in its 75+ year history"
    - Doing things differently is encouraged until you try to do something differently
    - There is great hesitation to do something that could be wrong or do something when there's not consensus that it's the right decision
    - Stifling for anyone who has an entrepreneurial, get-it-done mindset as the consensus-mentality cripples the efficiency to the decision-making process
    - There is a vast underrepresentation of Millennials who are Associates and not contractors. My assumption is because they leave frustrated with the pace of work.
    - Management is laden with burdensome tasks that detract them from inspiring their people to be great. Well, I should say mgmt distracts themselves with burdensome tasks rather than truly knowing and investing in their people.
    - If you're looking for a place to be inspired, feel heard and reach that wonderful place where your and the company's purpose align, then this would not be a good place. If you're looking for a paycheck where you work with pleasant, kind people, this is the perfect place for you.

    Advice to Management

    A quote from Saint-Exupery comes to mind, "If you want to build a ship, don't drum up the men to gather wood, divide the work and give orders. Instead, teach them to yearn for the vast and endless sea."

    Gallup said it best, "People don't leave the company, they leave their manager."

    The current focus for managers is People, Systems and Performance when it should be People, People and People.


  6. Helpful (1)

    "Shareholder Services Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shareholder Services Representative in San Antonio, TX
    Former Employee - Shareholder Services Representative in San Antonio, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Capital Group (More than a year)

    Pros

    Great benefits, learning something new every day, great employees to work around!

    Cons

    Depends on which manager you get since some are not ever satisfied and some always have something negative to say. Favoritism is rampant with these "manager" as well, so suck up big time!

    Advice to Management

    Stop the favoritism


  7. Helpful (2)

    "Very Corporate management never knows where talent are"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Irvine, CA
    Former Employee - Team Manager in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital Group full-time (More than 10 years)

    Pros

    Pays well, good retirement benefits.

    Cons

    Upper management put too much faith in 'Senior' and lower management.

    Advice to Management

    Make a way to get to know who works hard who has passion. It seems


  8. Helpful (3)

    "Client Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Norfolk, VA
    Former Employee - Client Service Representative in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Pay, Clean and Friendly Environment

    Cons

    No work/life balance, Poor management

    Advice to Management

    If all of your associates are struggling to meet your goals, then maybe your expectations are unrealistic and need to be reviewed.


  9. Helpful (4)

    "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Analyst in Los Angeles, CA
    Current Employee - Investment Analyst in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Pay is great and above market for anyone not on the investment side

    Cons

    Some say that there's shady trading going on. The management is getting really desperate. Stay away. This could get ugly.

    Advice to Management

    Stop being so greedy get your lives together.


  10. Helpful (4)

    "take the good with the bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Services Representative in Norfolk, VA
    Former Employee - Senior Client Services Representative in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital Group (More than 3 years)

    Pros

    co-workers and culture
    pay/benefits
    hours, weekends, and holidays off
    health incentives

    Cons

    call center
    micro management / constant feedback
    over time/vacation approvals that hardly ever get approved.
    limited room for advancement

    Advice to Management

    let people do their work, quit critiquing and making employees seem like the worse employee and isolating them individually - its a team effort. the badgering one on ones with your manager every month where you are told you are close but no cigar and carrot dangling never ending goal chasing gets quite old after some time. if there is no room for advancement just tell me and put me on a wait list. don't keep saying I'll never get there because the company is stagnant.
    If you want employees to improve, don't be a hypocrite when we give you feedback to tell you how to improve as a company!


  11. Helpful (5)

    "Cosmodemonic Investment Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Writer
    Current Employee - Writer
    Doesn't Recommend

    Pros

    Some very nice people and good investment products

    Cons

    Corporate groupthink, excessive bureaucracy and too many cooks in the kitchen



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