Capital Group Reviews | Glassdoor

Capital Group Reviews

Updated July 10, 2017
170 reviews

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5.0
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Capital Group President Philip de Toledo
Philip de Toledo
103 Ratings

170 Employee Reviews

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Pros
Cons
  • work is robotic and repetitive, senior management isn't all that great (in 37 reviews)

  • Overtime can ravage your work/life balance - something management pays lip service to (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Capital Group is a tremendous company that takes care of their people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Information Analyst Senior in Carmel, IN
    Current Employee - Business Information Analyst Senior in Carmel, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 5 years)

    Pros

    High engagement with associates. Great benefits, particularly their retirement plan. People are generally easy to work with and the environment is not cutthroat like other places.

    Cons

    Sometimes getting things done can be slow due to the collaborative nature of the environment. All decisions are made in collaboration with others. I think this a strength, but things can take time.

    Advice to Management

    Keep it up


  2. "Network Security Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Network Security Engineer in San Antonio, TX
    Former Contractor - Network Security Engineer in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Group as a contractor (More than a year)

    Pros

    Lot of opportunities to learn and grow.

    Cons

    No Cons. Best company to work.

    Advice to Management

    Good Job

  3. "Love it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in San Antonio, TX
    Current Employee - Senior Customer Service Representative in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Salary, promoting, 401k, schedule, medical benefits, on-site cafeteria, on-site gym, parking garage, working with a team.

    Cons

    I can't think of any

    Advice to Management

    Keep doing what you're doing. I've had the pleasure of working for Captial Group for 3 years and plan to give many more til retirement.


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Los Angeles, CA
    Current Employee - Assistant in Los Angeles, CA
    Recommends

    I have been working at Capital Group full-time (Less than a year)

    Pros

    Good benefits and good culture and environment

    Cons

    some disparity in flexibility for roles


  5. Helpful (2)

    "This company has lifers for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than a year)

    Pros

    Creative freedom to try new things.
    Leadership genuinely about your development (I've had leaders derail our 1:1 meetings to ask me if I'm getting the development opportunities I need).
    The nicest people. Period. I've worked in several industries and varying professions, and I've never had so many people from a single company so genuinely interested in my well being (both personally and professionally). The core values are alive and well here.
    Development opportunities are everywhere. They have a learning platform that includes content from the most prominent learning providers. This content grows every month. All of it free. Outside of that, they offer plenty of opportunities to learn from others.
    Base pay + bonus structure is amazing. Takes a few years to get the bonus percentages adding up, but everything builds upon itself. Just like their product, they take a long-term investment approach with employees as well. (part of the reason it's hard for people to leave)
    The retirement plan is insane. I'm sure a few other companies might offer the same level of investment on an employee's behalf, but I've never seen them.

    Cons

    It can be more of a traditional approach company. Sometimes rigorous analysis gets in the way of quick progress. By the time a move has been made, the opportunity may have passed.
    The company is still heavily siloed. Entire sections of the business operate so independently that you could work here 20 years and never know what someone in another business area does.
    Getting approvals for new technology can be a burden.
    PC culture dominates the company and you're not likely to get a Mac without an extremely good business case. If someone works better on a Mac, best just to give them a Mac.

    Advice to Management

    Find more opportunities for employees to rotate into new roles and gain experience in different areas of the business. The people I'm always most impressed with are those that have moved about frequently. They can quickly bring themselves up to speed in new situations and you can just tell they are more confidant in their actions. I think their movement is really key to developing rounded individuals that contribute at the top of the class.


  6. "A great place to grow your career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Incredible benefits. Great work/life balance. Supportive, engaged managers who genuinely care about your development and your success. There is truly a huge emphasis on your development, with best-in-class resources available for associate use as well as additional leadership trainings and programs. Very flat organization; little emphasis on titles, everyone is kind and approachable.

    Cons

    There are a lot of meetings, many of which could be streamlined or eliminated. Little flexibility with regard to working remotely (though varies by group), though they are beginning to implement processes and moving in the right direction!

    Advice to Management

    Keep up your great focus on associate engagement, and all that you do to make this such a great company to work for!


  7. Helpful (1)

    "Shareholder Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shareholder Service Representative in Los Angeles, CA
    Former Employee - Shareholder Service Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Group full-time (Less than a year)

    Pros

    This is a great company to work for, great benefits and culture. The managers are incredible with an open door policy and are always looking to help improve all employees. The company does everything to set you up for success in your roll

    There is a great outdoor area with fountains and seating for breaks or outdoor meetings. They also have a cafe on site with delicious food selections where you can have breakfast, lunch and even a early dinner.

    cubicles have desks that can be adjusted to a seating or standing arrangement

    Cons

    Even though it is needed, the training is very tedious and long. The trainers do everything they can to make it lively but it is a grind

  8. "So many good things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Support in Norfolk, VA
    Current Employee - Business Support in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group (More than a year)

    Pros

    The best job I ever had, great pay and great people

    Cons

    To bad it had to be a contract job

    Advice to Management

    So many opportunities with this company. Trying to get in noe8


  9. "Results Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Results Analyst in Los Angeles, CA
    Current Employee - Results Analyst in Los Angeles, CA
    Recommends
    Approves of CEO

    I have been working at Capital Group full-time (Less than a year)

    Pros

    Relaxed atmosphere, fun work environment, lots of meetings, paid OT even though salaried, great benefits, worthwhile and ever changing work, lots of collaboration and learning opportunities

    Cons

    Relaxed atmosphere can lead to some stressful days, not a lot of upward potential as managers and higher only leave for retirement because of great benefits package

    Advice to Management

    Incentive young employees to stay by more cross team moves, specialized roles with higher salaries, more teams in different offices


  10. Helpful (1)

    "A humble oasis within financial services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Los Angeles, CA
    Current Employee - Senior Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 5 years)

    Pros

    Smart, thoughtful, collaborative, honest people.

    Cons

    Constant reorgs. Lack of prioritization. Too many boards, exec committees, steering groups, sponsor meetings, etc.

    Advice to Management

    Clear up matrix orgs and let people do their jobs.


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