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What people are saying about Capital Group
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Financial Services Professional
Anyone work at Capital Group American Funds? Wondering how their work life balance is and if it's a place people generally stay long term? What about up and out culture? I worked in big 4 consulting prior to financial services and thinking about applying over the next year or so. From the exposure I get in financial services I'm already a big fan and obsessed with their funds and service department. Capital Group
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and a work environment that makes it fun to come in every day." (in 377 reviews)
- "great people and sense of community" (in 195 reviews)
- "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." (in 148 reviews)
- "pay was good for a relatively easy job" (in 109 reviews)
- "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" (in 106 reviews)
- "Since most of the new managers have not gone through a full life" (in 85 reviews)
- "If you are in a department with bad management it is a nightmare." (in 77 reviews)
- "Senior management is detached from line issues." (in 29 reviews)
- "Upward mobility: Spoilers – it’s extremely slow and you basically have to wait for those people to leave those jobs." (in 28 reviews)
- "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." (in 26 reviews)
Ratings by Demographics
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Reviews about "great benefits"Return to all Reviews
- 3.0Sep 16, 2017Anonymous EmployeeCurrent Employee
Capital Group has great benefits and fully vested in 6 years
Some cons of working with my group could be the micromanagement and not given the opportunity to voice your own opinion/input on projects, processes, etc. Also, the idea we're pushing D&I initiative, but it's not much diversity within the HR group - possibly start leading by example4
- 4.0Jan 4, 2010Adviser Marketing RepresentativeCurrent EmployeeIndianapolis, IN
The company offers a great benefit package and a fairly easy-going work environment. Management is extremely receptive to the needs of the individual.
The pay, well...is not good. The company wants you to look at "total compensation", but the base salary is low.2
- 5.0Dec 17, 2017Research AnalystCurrent Employee, more than 3 yearsLos Angeles, CA
- Great benefits (15% automatic employee contribution retirement) and above average overall comp - Good work/life balance including remote days - Great people who are humble and seem to care about company mission - Interesting work
-Lot of management layers and people who need to review before things gets approved and completed. -Organizational structure of department (marketing) seems to change every 1.5-2 years, causing lots of uncertainty and disruption.2
- 5.0Feb 24, 2023DirectorCurrent Employee, more than 10 yearsIrvine, CA
Fundamentally it is all about the people that have my 25 years so rewarding here. We hire exceptionally smart and hard working folks that align well to our integrity of focusing on helping change our customers lives through successful investing. It's a noble mission that is easy to line up behind and we have had a 90 year track record of delivering on it. Add to that incredible benefits that retain talent and you have a great success for longevity. Not many companies that put 15% of total comp into a retirement plan to set folks up for retirement security on top of competitive base pay and benefits. Truly allowed me to retire this year at 55 after 25 years of service to pursue other community focused passions.
We may not be first to market, but we are usually best to market when we introduce change. Some folks might struggle with the thoughtfulness in decision making. Eventually people understand why our core value of rigorous analysis is better than shoot than aim, but for some that like to take risk and fail - Capital may be frustrating at times. Really more of a pro than con - but kind of a personal preference for risk taking environment. Capital errs on the side of being conservative in taking on risk.1
- 5.0Jan 19, 2009Senior Shareholder Services AssociateCurrent EmployeeBrea, CA
Great work life balance. The benefits are very generous compared to other employers. The retirement benefits are great and they give us more than your usual share of vacation and sick days. Also, everyone in this company is genuinely nice and respectful of each other's ideas. You can say what you have in mind and not be scared of retaliation. They treat feedback very seriously and they put an emphasis on overcommunication as opposed to not saying anything. Probably, the best employer I've ever worked with.
None that I can think of.
- 3.0Jan 13, 2017Senior AssociateFormer Employee, more than 3 yearsLos Angeles, CA
- Benefits were good not great - Coffee stations and the kitchen was impressively stocked - Respectful management
- You get 3.5 weeks off but work an extra 2.5 hours overtime every week which adds up to 3.5 weeks overtime per year. That is not mentioned in the interview process - The overtime is then factored into your base pay to make it look like you make more - Base pay is average, they lure you in with the benefits but they aren't that great. I don't know if most people haven't worked for fortune 500 companies but the benefits are similar to so many other decent companies around and some companies especially Scandinavian based companies have amazing benefits - A lot of people are burned out from doing the same tedious job for 8-10 years - No room for upward mobility - Stratified and completely elitist as all hell - Some indoctrination that is completely unnecessary, for example, meeting weekly with your boss to discuss the most tedious things ever. As well as discussing the culture of capital as if it's a religion and elevating senior executives of the company to an almost rock star admiration - totally weird - They try to sell you how lucky you are to be there, it's completely weird, if you're a great company, you don't have to sell it to me7
- 1.0Feb 1, 2014Senior Customer ServiceCurrent Employee, more than 5 yearsNorfolk, VA
Benefits are great and affordable
No consistency in management. Progress depends on who your TM is3
- 5.0Oct 22, 2008Shareholder Account RepresentativeCurrent EmployeeIndianapolis, IN
Great benefits and a work environment that makes it fun to come in every day. No matter what your role is within the company, the management wants to hear from you and they respect your opinions as an associate. Also, there is tremendous room for growth within all aspects of the company.
This is a large company so naturally there may be some downside. It is definitely natural to sometimes feel left out during certain periods, but as you grow within the company, you get to define your own area of expertise. Also, room for advancement can sometimes be tough.