Capital One Reviews in Dallas, TX | Glassdoor

Capital One Dallas Reviews

Updated November 8, 2017
67 reviews

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Dallas, TX

67 Employee Reviews

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  1. Helpful (1)

    "A great company that's slowly burning to the ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Banker in Dallas, TX
    Former Employee - Business Banker in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 5 years)

    Pros

    Strong variable compensation plan
    Great employee benefits including time off
    Excellent training programs
    Friendly peer group employees
    Well known brand

    Cons

    Low salaries in relation to peer group
    Too many changes at once
    Horrendous SRM system with too many incorrect reports
    Old and outdated systems
    Missing sales constantly and manually tracking
    Micromanagement

    Advice to Management

    Save what employees you have left. The remaining employees are sure to leave if the current path continues


  2. Helpful (1)

    "Contractors are persona non grata"

    StarStarStarStarStar
    Former Employee - Senior Art Director in Dallas, TX
    Former Employee - Senior Art Director in Dallas, TX

    I worked at Capital One (More than a year)

    Pros

    Great cafeteria. Easy to eat healthy and reasonable prices.

    Cons

    Contractors are treated rudely. I don't understand why they even use contractors if they aren't going to include them in work sessions and outside activities. Also, it would help if contractors were given something to do more than a handful of hours a week. Lots of sitting around.

    Advice to Management

    Treat contractors as team members.

  3. Helpful (1)

    "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Dallas, TX
    Former Employee - Associate in Dallas, TX

    Pros

    Pay was ok, flexible work schedule, benefits, PTO days accumulate so you could earn a lot of vacation time

    Cons

    Closing branches, removing tellers, not a great place for advancement. its about who you know and not how hard you work if you're looking for a promotion.

    Advice to Management

    Cap One needs to really evaluate who they put in a management position. Good people who good work ethics tend to get looked over when it comes to promotions


  4. Helpful (2)

    "Principal Associate Scrum Master"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Associate, Scrum Master in Dallas, TX
    Current Employee - Principal Associate, Scrum Master in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Great forward thinking company great people, vision and management. Do the right thing and excellence. No place for mediocrity. It is fun, agile and always walking the edge. Empowers associates. Good benefits

    Cons

    Depends on department some are better than others. I don't have con's other the base salary is somewhat lower than other companies. Slow to listen sometimes when there are badly fit Directors or managers.

    Advice to Management

    Keep up the good job weed out bad managers who do not empower but enslave associates


  5. Helpful (2)

    "Sr. Ops Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Coordinator in Dallas, TX
    Former Employee - Senior Operations Coordinator in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One (More than 3 years)

    Pros

    Great bonus structure.the team had a great moral

    Cons

    Management sometimes don't finsh projects when stated

    Advice to Management

    Don't promise new program dates unless youbare sure of complete datw...it effects the customer experience.


  6. Helpful (1)

    "Top 100 Best Company to Work for 10 Times!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Dallas, TX
    Current Employee - Senior Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One (Less than a year)

    Pros

    Capital One is in a class of it's own. They are a Fortune 200 Company that has been awarded the prestigious Fortune Top 100 Best Companies to Work for 10 times. In addition, Capital One is a top 25 best companies to work for in the Dallas/Ft. Worth market. Amazing things are happening here from driving cutting edge technology to providing a superior service to our customers. This is no longer a bank- It's a tech company and thought leader.

    The internal culture is phenomenal. Work life balance is a core company value for it's associates and we have it. This is the first job I have had in my career that really offers a work life balance. They don't just say it, they live it. I came from the technology industry and think what is going on at Capital One is like a hidden secret that is getting ready to explode. Capital One takes great care of their associates through carer progression and benefits offered to employees and their families. The 401k match is awesome. The system where you go to look up all your benefits is super easy to navigate and user friendly. Internal mobility and job security is remarkable.

    Diversity is another big focus for Capital One. The company is committed to hiring, promoting and retaining their talent, which includes a diverse workforce. Capital One is a mecca for all races, ages, ethnicity and sexual orientation. They value hiring top talent and only want to hire the best. There is uber smart people everywhere. We have a diverse customer population so, Capital One wants to mirror the same diversity inside the company and it shows when waking down the halls.

    Cons

    Continue to focus on enterprise wide initiatives vs working in line of business silos.

    Advice to Management

    Continue to communicate with associates and continue to be a though leader in the technology and banking space. Continue to strive for excellence and take great care of your associates so we can focus on taking great care of our customers. Capital One is wonderful and I am thankful for the opportunity to be here and serve our customers. I am proud to be a Capital One Associate and believe in the services we are providing the lives we are impacting.


  7. Helpful (1)

    "Nice Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Manager in Dallas, TX
    Former Employee - Senior IT Manager in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 3 years)

    Pros

    Good Benefits and Salary
    Good People that care about customers and the business
    Good C+ Leadership
    Good Facilities
    Can be fun place to work

    Cons

    Company culture in flux with change of direction to more technology than traditional backing
    Middle Management lacks transparency

    Advice to Management

    Ensure that the strategic vision is making from Sr. Leadership down to the people doing the work
    Invest in growing middle management to think strategically

  8. Helpful (1)

    "UBA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UBA in Dallas, TX
    Former Employee - UBA in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 3 years)

    Pros

    The number one thing I love about working there was because they had great insurance! Also, they had a lot of options if you want to go to a different department.

    Cons

    Not many cons in my opinion, but if I had to put something I would say the Work life balance wasn't as good as I thought it would have been.


  9. "Overall No Complaints."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Advocacy Coordinator in Dallas, TX
    Current Employee - Senior Customer Advocacy Coordinator in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Benefits, Perks. Great atmosphere and working conditions. Very satisfied with the Culture and Diversity that Capital One provides. Multi-Levels of opportunity!

    Cons

    Trying to switch shifts can really be a hassle. The time-reporting system for employees is a bit dated and could use enhancing.

    Advice to Management

    Be more flexible and available

    Capital One Response

    May 16, 2016 – Associate & Candidate Experience Team

    Hi there! Thanks for your thoughts on work atmosphere, culture, and diversity. We hear ya on the shift hassle – thanks for letting us know! Feedback such as this helps us better support our... More


  10. Helpful (1)

    "Good Work life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Senior leadership is best in class.

    Cons

    Middle management is the weakness of the company

    Advice to Management

    Groom leaders from grassroots as opposed to hiring potential misfits from outside


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