Capital One Reviews in Dallas-Fort Worth, TX | Glassdoor

Capital One Dallas Reviews

Updated July 20, 2017
459 reviews

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Dallas-Fort Worth, TX Area

3.8
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459 Employee Reviews

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  1. "Registered Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Capital One full-time (Less than a year)

    Pros

    Capital One offered excellent benefits - medical, 401k matching. Clean, comfortable buildings with cafe's in most of them.

    Cons

    Unless you are management, you do not have the opportunity to participate in all the social engagements they have throughout the day. You are welcomed to what feels like an atmosphere of inclusion, but that's only for managers. I will rate the culture and values low because of this.

    Advice to Management

    If you are wanting to change banking for good, you should change challenge the way it's handled on the back end more aggressively.


  2. "Swinging between Financial to Technology Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Plano, TX
    Former Employee - Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 3 years)

    Pros

    People at the top are visionary
    Benefits are excellent

    Cons

    Mid level managers spend too much time in meetings and are not allowing productive employees do their actual jobs.

    Advice to Management

    Cut down meetings.
    Reward effort and result.

  3. "Capital One"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 8 years)

    Pros

    Great Company, but don't get lost in one department!

    Cons

    Don't get stuck in the Funding Department . . .It could be the beginning of the end!


  4. "Culture and Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Capital One full-time (More than 10 years)

    Pros

    Amazing culture for innovation and take care of customers. Good employee benefits. Smart people all around which helps keep competition at healthy levels.

    Cons

    Highly matrixed organization so it's hard to get work done. Highly conservative nature of decision making process prohibits full innovation. Diversity is still immature and needs to improve.

    Advice to Management

    Lean the management structure. Embrace diversity in opportunities to grow.


  5. "At first ot was awesome now its just BLAH.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Benefits are awesome..
    People are great..
    Environment is great..
    Pay is great..

    Cons

    Management is horrible..
    VERY unorganized..
    Stuff changes every hour..
    More focused on what other companies do and not focused on the real problems in our own back yard..
    Trying to compete with other places but really do not have our stuff together..
    Home loans dept IS A JOKE..
    The managers ect do not know what they are doing but exepects the csr to know..
    The managers go to all of these meetings for nothing..
    They dont care about your well being..
    Its work now we dont care about what you have going on attitudes..
    They turn over rate is extremely high here.. So if you have a family or relying on a place to work for a long time. Do not apply for this place. The only way you will make it here is if you're friends with someone ect.. I dont like to walk on egg shells at my job due to fearing my badge will not swipe. I am currently looking for another job..

    Advice to Management

    They need to stay in the loop and be able to give info about whatever questions instead of telling us to ask someone else!!


  6. "Bribes you well, but with some drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Analyst in Plano, TX
    Current Employee - Senior Data Analyst in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital One full-time

    Pros

    The cafeteria food is pretty awesome.
    They have a good amount of technology to play with.
    The people are often pretty fun and awesome.

    Cons

    Reorgs are pretty constant, and can be highly disruptive, if only to team relations.
    The performance management system does not come across as fair and seems heavily based upon whether the people like you.
    The chaotic organization structure make navigating to get to things difficult, and encourages a highly political organization.

    Advice to Management

    Try to create a sensible organizational model, and stick to it. The performance management model leaves a lot of room for politics and subjectivity, and that may not be what you want, especially when people evaluate jobs they cannot perform.


  7. "Bestplace to work for many reasons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Work/Life balance; business casual attire; open door policy across all hierarchy; supports ccollaboration, networking and development.

    Cons

    Reorganization within lines of business happen frequently.

  8. "Sr. Java Developer"

    StarStarStarStarStar
    Current Contractor - Senior Java Developer in Plano, TX
    Current Contractor - Senior Java Developer in Plano, TX

    I have been working at Capital One as a contractor (Less than a year)

    Pros

    It is a good place to learn the things and can share the knowledge.

    Cons

    Has to commit to our work as per the project.


  9. "Learning Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning and Development Manager in Plano, TX
    Current Employee - Learning and Development Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 10 years)

    Pros

    - Great Benefits and Work Life Balance
    - Extremely collaborative and agile working environment
    - Pay seems to be very competitive at the Exempt Level
    - Strong CEO led Mission that we are actually enabled to execute against at every level of the organization
    - Exciting new cutting edge projects in tech and customer experience
    - Broad geographical and local opportunities for advancement

    Cons

    - Hiring process is at times long and drawn out
    - Quick growth has shed light on many opportunities in back end processes


  10. Helpful (1)

    "Great Place to wirk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Fraud Investigator in Plano, TX
    Current Employee - Principal Fraud Investigator in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Great benefits, good pay, great management, great employees.

    Work life balance could not be better. This is truly a great place to work.

    Cons

    I can't think of any negatives in the Plano Financial Services division


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